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GoAuto Insurance

1.0 (1 review)
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Car and truck insurance

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9 months ago

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Progressive Insurance - Car damage cause by Progressive while it was in their possession.

Progressive Insurance

(5 reviews)

dont do it run the opposite way, your monthly will increase what they do is charge a dollar more,…read morethen you dont notice another dollar rhen eventually its 678 when it should be 202. their response is they notified you, they do its a email stating your policy is up for renewal nothing has changed, even shows the same monthly. i do not understand ive asked for a email explaining it so i can look at it I have been begging since December for this please run

Damaged my car and I have been without it for a YEAR! FIRST, let me say this review site gets rid…read moreof negative reviews! My car accident claim handled by Brittany S in the Greater New Orleans area was completed has been a nightmare after a year. She said "send pictures of your damage" , then she decided it would be totaled by those pictures. My car was towed by progressive to a salvage/auction yard. It sat for almost a month before Dreauxa progressive agent called and said it would not be totaled and where should they send it? Seven months later I go to pick it up from the body shop and as I checked it out I noticed a ton of damage under the car. Progressive (Dreaux) could not have missed all this additional damage because my original damage was under the front driver side, so he HAD to look under the car for an estimate. I called Progressive and was transferred to a manager James who said it was likely damaged as it was moved by a forklift while it was at the salvage/auction yard. They would not total it and it is STILL not finished repairs and in the shop after a year! HATE THIS INSURANCE. LEARN FROM MY HORRIBLE AND EXPERIENCE BY THE NEGLIGENT PROGRESSIVES EMPLOYEES AND COMPANY!

Geico Insurance

Geico Insurance

(9 reviews)

I just got insurance today so I can't speak to that. However, the customer service rep named, Ino,…read morewas very patient with me getting insurance today. I haven't been feeling well and she was super patient. And she was very articulate. Thank you so much.

This is the letter I received after living in my home approximately a month. It shows that my…read moreentire homeowners insurance will be canceled as of July 3. It states that I have dry rot on my exterior of my home and because of this they will cancel my policy. I did not receive any pictures anything stating what the drywall was. So after inspecting myself this is the only thing I could see that could be canceling the policy. I have a small piece of drywall on the exterior of my door frame going into a sunroom. This piece could be easily replaced probably by me even though I'm a paraplegic. I called and spoke with Juan at Geico after really getting nowhere and being quite outraged and I spoke to the manager Ms Williamson she was about as helpful. She wanted to explain verbally what the issues were however again not having any pictures of what they wanted replaced. I asked her why pictures were not sent so the homeowner wouldn't know what needed to be done. That is not their policy I guess we just have to guess. After a horrible verbal argument over the phone I finally got the lady to agree to send me an email of the pictures of what needs to be done . She also stated that if I let my policy expire there's no way I would find another homeowners insurance in Louisiana. This kind of seems like a scam to me. My home is not neglected it is an older home but has been completely redone. Update...I have called now multiple times I've been held on hold over 30 minutes and then they hang up on me I will show you know the screenshots When I say this gets better you have no idea. So I went into the office again I'm a paraplegic I called my husband for Colorado because I cannot have my how much is insurance canceled in July before hurricane season. He came down to fix any problems necessary. I received a new picture on Friday so we went into the office this morning obviously I'm a little upset but this is how it went. He stated first that they did not have any pictures however this is Williamson already showed me the pictures the dry rot was apparently on my siding which was dirt. I know I now why they didn't send those pictures because it was embarrassing to say my vinyl siding was dry rotting!!! I'm also going to send videos of speaking to the owner. He stated multiple times that nothing would satisfy me but he didn't apparently have any facts of the case. He said that I was being unreasonable that I didn't get a letter from that office which I will post that I did. He also said that the office didn't have pictures which I had already seen. He berated me and said that I couldn't be happy and I needed to be updated on every occurrence even though I was promised an email on Friday. ‍ Come to find out the whole issue was a tiny spot of mold on my vinyl siding.

GoAuto Insurance - autoinsurance - Updated May 2026

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