Very good product, excellent customer service, and very reasonably priced . Plus love how many…read moredifferent products they sell

The Alpine team was very helpful and they even offered delivery and installation service. With a…read morehuge selection to look at in their showroom, it was easy to find a lift chair for us! Alpine is my go-to for all my wife and I's medical equipment needs!

They were fraudulent in claiming the lift chair was made in America before and after the sale …read more Extremely unreliable on getting back to you . They do not back up their warranties for anything . They try to send you on Wild Goose chases saying they'll work with you then and then that backing it up . When they came out for the remote not working they replaced it to not even test it for the issue to still be on going . After first-hand viewing hand viewing as well as video and audio being brought in they still take no responsibility of the lift/bracket issues . After 6-8 months of being jerked around and the manufacturer being upset that nothing was done through the manufacturer just had the entire metal framework replaced as well as the Box the controller hooks up to . The manufacturer saying Alpine should have taken care of all this . Tried being nice and working with these people forever just for them to continuously blow off responsibility . Highly do not recommend .

They have many different flavors of everything, customer service is always great and fast, and…read moreprices are fairly reasonable and product is spectacular!

They are great! Sam is always ready to give you a great deal. Prices are low, but service is high…read more They have just about anything vape/smoking related you could possibly need, and some. They also listen to the customer and always work with you! Thanks again!

Same great products and service to customers as the one in Wausau. Been here a few times with my…read morefamily.

This store was clean and well organized. The staff were helpful and the selection was very good.read more

Retail stores are retail stores they are normally the same, but it's the people that make places…read morelike this worth going. Everyone here has decent knowledge of what customer service is, which is a great thing, but the person I want to talk about is Tyler one of the cashiers. What the world is coming to, we need to be more like Tyler thank you for being who you are, never change man, don't let this world sour you brother

The owner and other coworkers are very knowledgeable about what they sell, plenty of variety for a…read morenew shop. Does good job sampling as well as keeping the place clean. In my opinion the premier vape shop in Stevens Point, making customer service a focal point which is excellent when spending a larger amount on product. I would much rather give me hard earned money to people have a genuine interest in the product and think of you as a customer not just a source of income. Very impressed with ownership and the establishment overall, would recommend.

Was helped by the owner and he was very good with customer service for being 21! We ended walking…read moreout with many juices and still love them all to this day. Forgot to get his name but young man you are doing an incredible job!!! But the vape store not far from him is horrible next to the laundromat... that guy is not worth a dime there.

The weird thing about dealing with manufacturers for durable medical equipment is that you seldom,…read moreif ever, actually deal with the manufacturer. You deal with a vendor. You deal with a "middle man" who helps you obtain the needed equipment and you hope they're right with what you actually receive. You don't typically get a second chance. With most products in America, you can change your mind. With most durable medical equipment, you're stuck with it. There's no room for error. I'd never dealt with Ki Mobility before. I'm a longtime fan of the Sunrise Mobility/Quickie model of wheelchair, while I equally abhor Tilite and Invacare products are simply not made for someone as active as I am in a wheelchair. There are other models/brands, but for the most part when you're an active wheelchair user you learn the good brands and you stick with them. I had one very brief experience with Ki - an entry-level chair I picked up at a Goodwill outlet for a ridiculously low price. It was decent enough, I suppose, but it gave me the impression that Ki was more of a manufacturer of drugstore wheelchairs for low-demand users. That's definitely not me. I'm the guy who has traveled over 6,000 miles in my wheelchair on fundraising/activism events. I'm the guy who went out on a nature trail and accidentally detoured into the rim of a deep quarry. That was an ugly day. I'm also the guy who in November 2019 experienced a third amputation, the result of being 50+ and living with spina bifida and paraplegia along with my two below-knee amputations. This third amputation took my left leg above the knee and had a devastating impact on my independence skills and, more importantly, the driving that allowed me to work and support myself. I needed a miracle. Truthfully, most people in my life were encouraging me to quit working and accept that my body had finally said it was time to stay home. My gut was telling me I still had more independence in me. I just needed equipment that could match my needs. After getting little support medically, I finally started making the phone calls myself. I talked to a couple vendors. I settled with Numotion, a company I'd previously had negative experiences with and to be honest that was maintained through this experience. However, the technician for Numotion was quite good and made a recommendation for a Ki Catalyst 5 wheelchair as the option most likely to allow me to independently get in my car either by collapsing the wheelchair or by the wheelchair folding small enough that I can put it in my car despite the limb loss. Once the order was placed, however, Ki Mobility truly shined. The wheelchair was delivered within the promised time frame. The Catalyst 5 was intentionally set up to make it smaller. At first, it was a little jarring and it lacked the sturdiness I usually go for with wheelchairs due to my active lifestyle. However, many of the initial problems I had with my last wheelchair have been non-existent here. The wheelchair is, quite simply, a workhorse of a chair. It folds up nicely and I haven't had to disassemble it. I've learned how to situate my body in a way that I can hoist it into my backseat. The wheelchair unfolds fairly easily, wheels come off, and after around 3 months of use I'm impressed with the durability of its paint job and exterior. I've got a smooth ride. We didn't do the slanted wheels (better for active lifestyle) to save room, but I still feel quite stable in the chair. On their website, they note that they're not "flashy" in referring to their new logo (which, I must confess, reminds me of Wal-Mart's). That's really the truth, though. This chair is attractive but not flashy, durable and dependable but not necessarily with all the bells and whistles. The wheels are sturdy, the brakes don't have the wiggle that wheelchair brakes often have, and the wheelchair has done exactly what I needed it to do dependably for the past 3 months. I was told by the technician that Ki was founded by two people with 50 years of experience in complex rehab; I believe at least one came out of Sunrise Medical/Quickie. They seem to have taken everything I love about the Quickie Chair (the only brand that has truly stood up to my demanding lifestyle) and they've made improvements at a comparable pricing point. I'm truly impressed. Plus, it gave me my miracle. After 3 amputations, I'm still working and still independent and still active. Bravo, Ki Mobility.

I will never order a Ki Mobility chair again for my family member…read more They said it would not be much heavier than a titanium chair. NOT. I am on my third pair of scissor locks. The first pair lasted 5 years. That's. fine. I have gone through another two in 11 months and the springs have failed again. Called Ki and they do not support the product past the warranty. OK. So it's $70 every time they fail plus another $10 for shipping. It's frustrating that the small spring that fails probably costs less than a $1 and I could fix it on my own BUT they don't sell it. Of course, there are other things that I have had to replace on this chair out-of-pocket. Bottom line: Product reliability is low. Support is even lower. Buy something else from someone else.