Caveat emptor, An…read moreadvice - keep away from Alza Prague, use smaller outlets. I purchased a laptop (ASUS), with installed Microsoft Office suite from Alza. Sadly, the laptop malfunctioned within a few weeks. Among a number of problems, it did not recognise any external device. Obviously, I was unable to perform a backup of my documents or any other files. In addition, the keyboard did not functioned correctly. When I took the laptop to Alza, with an explanation of the problems (and with an external HD), I was assured that the problems would be fixed. My laptop was returned (after three and a half weeks) with the faulty keyboard, and all the documents deleted. Even the Office Suit, for which I paid, was gone. All my attempts to have the problems corrected were met with a basic reply: Bad luck, read the fine print. Sure, I met a few helpful individuals but they seem powerless to fight the unethical Alza bureaucracy. Beware Joseph H

I go to Alza almost everytime when I need some electronic device. They have a huge offer. Website…read moreis well-arranged. It´s usually very easy to find whatever you need. And than just buy it and pick it up or let them send it to you. I usually pick it up at Holešovice where is the HQ. Also they are usually the cheapest or among cheapest and also I know that I wont get any imitation of the product I want. You know, it happens sometimes with some e-shops. HQ in Holešovice is pretty huge and they have a lot of counters so it doesn´t take a lot of time to get whatever you bought. They actually have a very good system of delivery. First you go to automat where you confirm your purchase and than you already go to pick up your stuff. You can check their offer on the way to counters or play some game (there are free xboxes and other gaming consoles with games) or just have a coffee in local cafe. I never wait more than a 5-10 minutes. The only exception is Christmas but that´s understandable. I don´t have any experiences with complaints and how they solve it. So far everything worked just fine so I can´t review that part of their business but what I heard it´s usually ok.

Very bad service bad staff bad policy always misguiding staff sell bad quality productsread more

DO NOT GO THERE ! I bought headphones, 15 days later one of the earpods just stopped working by…read moreitself. I didn't save the receipt (cause it's just headphones what could go wrong !!!) then they said they can not do anything. Today I bought an iPhone 6 cable, and I went all the way back home to discover that it is NOT WORKING. The worst quality I've seen in Europe.

Very conveniently located at the Vršovické náměstí tram stop, served by trams 13 and 22. Very…read morehelpful service and good selection of electronics and computer accessories (I was there for printer toner).

We were just wandering around Prague and stumbled upon this most magical toy store. If you ever…read morewent to FAO Schwartz in the 80s (the NYC toy store featured in the movie Big with the piano). It was honestly really cool and really made me nostalgic for my childhood. So this is like FAO Schwartz in the modern day. There are lots of big kind of "selfie moment" things throughout the store, and I will admit... I took a bunch of fun selfies! They are very inviting! The place was mobbed of course but I saw a decent number of staff people around to help, and I appreciated there was even a little cafe for weary parents to rest and have a place to park. It was busy as hell but really fun to walk around. They even have a carousel!

This is a super cute but extremely expensive British toy shop right in the center of Prague. It's…read morenot far from Wenceslas Square. The store itself is rather spacious and clean. They have battery operated toys ambling about, a large bear perfect for photo ops (re: I took a photo with it), and a gigantic multi-level slide. My friend (who is an adult) thought it was awesome. If you're looking for a new stuffed animal or know of a child looking for a new stuffed animal, you've come to the right spot. They sure have a bunch....plus they have Prague-themed souvenirs. Pretty random, but it works.