Personnel are very well versed in the market. Value for…read moreservice is excellent They all go above and beyond in providing service.

If you are selling your home in the Prescott area, Geoff Hyland should be your #1 choice. Geoff…read morejust sold our home in under 30 days; he got us a great offer and was able to negotiate a leaseback which was a huge bonus for us! The whole transaction was extremely painless and smooth thanks to Geoff and his outstanding team! I would highly recommend Geoff and his team for anyone buying or selling in the Prescott area!

I called a realtor named Ryan Guedel to see a listing last minute. It's been a winter storm for…read moredays here in Prescott. This is why he's so good: 1. He wanted to meet us to make sure that we're okay to live in his clients house. So many realtors just give you the code to get in; not taking the time. But I could be anybody going into that home. 2. He dredged through the snow, driving over a half hour, and cleared the stairs for us, putting down salts so we wouldn't slip. 3. It was his birthday! 4. He got a good sense of us, the potential tenant. Having owned homes this is really important to me. This is a property manager/ realtor that does it right. 5. Really nice guy. Tasha Young

WHATEVER YOU DO DONT ASK FOR RYAN. Very unprofessional, came into work wearing shorts and a cut off…read moresleeve shirt. Kicked me out after taking over the property and me being there for 3 years. Said he never received my text messages and calls even though I had proof I sent it to his number and called him. Wouldn't let me fill out a new application AT the office. Told me I had to be out in 10 days just after I had paid my rent which legally I don't believe he had the right to kick me out 10 days into the month. In a nutshell he's dishonest, not responsible and unprofessional.

I finally got my house fixed after having gone to the AZ ROC. That is my advice. If customer care…read moredoes not take care of you in a timely manner, file a complaint with the AZ ROC! Even then, it still took Capstone 5 months to fix all my issues. Additional advice would be to record all conversations you have with Capstone employees. We were lied to at every step of the way: Sales (we can make whatever changes you want because we're a custom homebuilder; you can order anything off of the build.com site for your home), Construction (we'll tell the drywall contractor to make the walls as smooth as possible; I think the walls meet the 75% smooth criteria), Customer Care (you know we'll always be here for you). Workmanship had a lot to be desired. Nearly all inside corners were not square. Capstones response was, no problem, we'll just put caulk in there. Gaps between the baseboard and drywall? Caulking will take care of that. I've never seen a house with such wavy walls, or walls that weren't straight vertically. I have some walls that I cannot hang pictures on because the bottom would stick out due to the bulge in the wall. We had areas in the house which were never painted until the walls were smoothed 1.5 years after moving into our home. Capstone's response is that labor was hard to come by during Covid, but we didn't pay over $1M for a house with such shoddy workmanship. I've included some pictures. The dryer vent box opening was a rough cut and the wall was never painted. The box has a 1/2" gap between the box and the drywall. We first reported water leaks under our sliding doors on 7/2023. We were without the use of our master bedroom (3/2024-9/2024) and study (3/2024-10/2024) due to the removal of the flooring in the rooms. After those rooms were completed, Capstone then proceeded to smooth the wall texture in phases: the great room and main hallway; the laundry room & hall bath; middle bedroom & bath; front bedroom & bath. During each phase, furniture was stored in the study, great room, and hallway. We were finally able to use our study at the end of 3/2025. When my 87 y.o. mother came to visit for 3 weeks in 2024, my wife and I had to sleep on couches in separate rooms because our mater bedroom furniture was being stored in the master bathroom. I asked for hardship compensation, I was told that I wouldn't get it because Capstone didn't have a policy regarding hardship. After work was finally finished to my satisfaction in 6/2025, I again requested a hardship payment from the Capstone president who happens to live across the street from me. My request was again denied, but he wanted to emphasize that they would always be here to support us. Nice try Capstone, but your actions mean a lot more than your words. Thankfully, we are surrounded by great neighbors. If it wasn't for them, we would have gone out of our minds.

DO NOT BUY A CAPSTONE HOME!!!!!!!!!!…read more Or should I say, do not close on your Capstone home till they have made your new home repair corrections. Once you close, they will ghost you. They may claim at closing they will make repairs but unfortunately they would be lying. It is tragic given they lead you to believe you are number one priority but it sadly is a bold face lie. I highly recommend you consider another builder to invest your money in.

We have been in a Far West Realty rental for the past nine months and I must say it has been an…read moreexceptional experience. From response times fixing things to help from the front office. This is such a different experience than we had with A-1 property management. I would choose to avoid that company although the house we rented was wonderful. We feel that the money is well spent on this rental.

Had a great experience working with Far West, and our agent (Alice) went out of their way to help…read moreus which made our moving experience that much easier. Highly recommend!

Great responsive people! Realtors who understand properties and those who rent. Simple and quick…read moreresponses on service! Owning several properties they have always been alert and responsive to any repairs on my properties!

Lisa is the best property manager I mean she was very nice and efficient! Very hard working women…read moreshe is ! I'd advise to ask for Lisa when looking to rent a new home!!

Travis and his team at Legacy Real Estate Network were great. They guided us through the selling…read moreprocess and brought us multiple offers for our home. We would highly recommend them for your residential real estate needs.

What ever happened to businesses appreciating their customers/clients? We purchased through this…read morecompany and it became obvious after our sale was complete that we were merely $$$$$ signs in their eyes and nothing more. From our realtor after the sale: Thank you for your business: in person, card, text, or email - No Congratulations: card, text, or email- No Housewarming: card or gift- No From the broker after the sale: Thank you for your business: In any form- No Congratulations: In any form- No Everyone I've talked to who has purchased real estate has received a housewarming gift from their realtor. I would think at the least this office could have sent a card.

Specifically Travis Schultz and jay from chino valley. con artists. lied to me about manufactured…read morehome said it was new but it was used and a year old. poorest quality Cavco built. I've had to call plumbers for leaks that ruined the flooring and many toilet backups. he sold me a lemon. it's falling apart literally. beware of these two men.

If you need a mortgage professional, I highly recommend Travis and his team at Smart Mortgage…read more Regular mortgages, VA, reverse mortgages, as well as those with bumpy credit - they do it all. We used Smart Mortgage for our new home purchase in Prescott Valley and could not recommend them more highly! They kept us informed all along the process - always friendly, clear instructions, closed on time - A+ to the max with Smart Mortgage! You will be thrilled you called them.

As an owner, they have consistently been working to keep my tenants happy and my houses well taken…read morecare of.

My husband and I were forced to move our business due to building buyout. We need something fast…read more What we got was fast, professional, and Marie! She was so kind when we were in need. Thank you, Property Pros! Thank you Marie! We are very pleased.