My husband and I always have a great experience at Island Spirit! We can tell the owners truly…read morelove their business by taking good care of us, every time. The massage therapists do an excellent job on our aching bodies; we have tried most of them and walk out feeling much lighter and carefree. We highly recommend getting a massage (or any other treatment). Take advantage of their monthly specials. You will not be disappointed!

Fantastic service and welcoming spa. Owner is so welcoming and hospitable. Their cat is an added…read morebonus!

I am so happy to have found Kiana and Divine Skin & Beauty!…read more I just got my legs sugared and found that she is professional, skillful, thorough, gentle, and a ray of sunshine as far as personality. She also had great skincare recommendations in our conversation, and I'm excited to come back and try some of her other treatments. The cherry on top of this awesome visit was a sweet little gift bag with product samples and future discounts! Aaaand her location is so convenient to the South Kona area. Thanks, Kiana!

This was my second time sugaring and I got my bikini and underarms waxed. Kiana was super gentle…read morewith my skin and easy to talk to. She was even willing to adjust my bikini wax based on my personal preferences. This was probably the best sugar/wax experience I've had in a looooong time. Love the whole vibe of the salon, it's very clean and cutely decorated. If I'm ever on Big Island again I would definitely come back for more services!

Awesome team they do it all mom-Sunday just call to make a appointment or ask for walk in…read moreavailability Dustin the barber is the best men's hair groomer

I was very disappointed with the tone, response and customer service overall when processing a…read moreGroupon purchase. The months prior I had saved up to go in for a massage, but the purchase came with an additional $42 charge on top of the $70 Groupon, something I have never experienced with a Groupon. I was almost willing to pay and go in regardless, but between the unexpected extra expenses and later the text exchange with Dawn, I felt generally uncared for and could feel the negative vibes even through the ether. Unfortunately I cancelled and never received my $42 back, though Groupon refunded me just a few hours before my appointment. I kept in touch with Dawn truly as much as my schedule would allow, and she refused to honor a reimbursement because of the nearness to appointment of my cancellation. While I totally respect punctuality and the integrity of keeping an appointment, I figured our conversation the day prior would have helped to give context and make an exception. I wish Dawn would have been more clear and positive with her communication and let me know that she expected the email from Groupon in order to issue her refund. She only asked for it after I mentioned something, which was already within the 24 hour period. My biggest suggestion would be to simply change the means of promotion if Groupon is not profitable enough. I'm sad to lose $42 and a potential spa spot in Kona, it's simply clear that I couldn't return there and experience respite or relaxation.

So there are good points and bad points regarding my experience at this "spa". I would give them…read moretwo and a half stars if I could. Not 3 because to me, it was not a-okay. So the good: 1) We were late, my sister and I. But they took us in anyway and actually did the full massage. 2) My sister's masseuse, Gary?, was quite good according to her. She said he hit all the spots with some acupressure and pressure point work. 3) The people seemed nice. The bad: 1) Not sure if it was my sis's fault but they put us in the same room like a couple's massage. Kind of weird. 2) My masseuse (new?) was not great at all. No pressure point work, did not pay attention to where I told her my problem areas were (neck/shoulder area), no feet work and no real work on my legs either. 3) Had to ask her for more pressure 3 times - still no change. 4) Had to submit credit card info about a week prior to the appt so they can add tip. Not used to this. 20%. But may be standard for the area? 5) They say the massage is a $150 massage. Resorts charge more but you get access to the entire spa area. And not the best looking space. Not horrible, but not a spa setting to me. Tips: It's behind Hamburger Annie's (?). Park in the back. It'll be up the stairs.

Consistency and precision. When i see Kristina, i know my brows will look great and my facial will…read morebe effective, and relaxing. She answers all my questions, and is veritable wealth of knowledge when it comes to skincare and beauty. She's always very professional. Which is so important, especially in Kona. My Mom and Sister see her as well. In fact i just got a gift cert for my birthday for a facial. :)

I had microblading done by Kristina and had good experience so far. Can't wait to see how they come…read moreout after the healing time is completed!

Everyone very friendly. Great job on hair color and loved the way Pam cut my hair . Good location…read moreand easy parking.

Had my nails done, pedicure and gel manicure. Excellent service by nail tech…read more Professional and personable

Lisa is an absolute doll and gave me one of the best (men's) haircuts in recent memory. Her salon…read moreis neat and clean without being pretentious. I highly recommend Glow if you're in town and need a quick haircut.

Lisa is very knowledgeable, professional, and always on time. I can always count on her to do a…read moregreat job!

I wish I would have read the reviews for this place before I went there told her I wanted my nails…read moreshortened she did that but left them so thick that they look totally horrible also got a pedicure the bottom of my feet were still black from my flip-flops no scrub no rub I called them and told him how unhappy I was and could I come back in to have them redo it and they refused said I should've told them before I left only reason I didn't is because they had a line of about five people for just the two of the technicians that were there this place sucks the big one warning to anybody that's thinking that they need a pedicure or manicure avoid this place

If I could I would give them no stars I came in at 11 am no customers in the store he said our he…read morecouldn't see us until noon. Okay I scheduled the appointment. When I came back still no customers. I sat down and asked to use the bathroom. They don't have one so he showed me where to go. No one wants to have to use the bathroom while getting their nails done. When I got back there were 2 employees there and no customers. It took me 10 minutes to walk through the mall to a bathroom and back. He said he could not take care of me. ? After an hour wait? And still no customers? Maybe he doesn't like me? I am not sure but he was really rude. Then his co-employee said lets go? So they made me wait an hour and decided they had something Better to do? Bad place. I am still shocked. They closed up too? I just walked by before writing this they left. I am thinking I need to learn how to do my own nails or stick with the polish nail spa

I am beyond picky when it comes to lashes. I care about my natural lashes but also want a glamorous…read morelook worth the time and money. I just moved back to Big Island for work and was having anxiety thinking I would never find a lash artist here. LOOK NO FURTHER!! Ginga is absolutely top notch. My lashes are long and beautiful and I truly feel she cares about the longevity of my natural lashes. Her shop is clean and cozy and she is also Covid conscious with her sanitization. Happy to say I found my new lash artist.

Got a lash lift and tint here for the first time. It was very relaxing and my lashes look amazing…read more Will definitely be trying Gingas other services.