We moved back in June 2024. This 1 star review isn't for the guys doing the moving - they were…read morefine. It's the people back at the office handling the bookings, the customer service and the claims did an awful, infuriating job. - We contact them and do the video review thing to get a quote. It all seems very friendly and practical. We make it very clear that we're doing some of the moving ourselves with repeated car trips, but they end up sending a quote of £1,698 for 2XL vans and 5 movers, which we know is way too much space, and trying to make way too much money off us - We have to call them 3 times to get them to reduce the quote to 2 normal vans and 4 people, at a more reasonable price of £1204 - On move day, only one of the vans and 3 of the people show up. The packing is slower, the guy running the moving team doesn't know what's going on, we repeatedly call the company and are fobbed off and told the second van will arrive "soon" - It doesn't show up for hours. The guys doing the moving are nice enough and do a ok job on their own, but it's stressful because we're not sure we can fit it all into the 1 van we have, and because they've no idea if the 2nd van will even turn up, they're keen to set off to moving destination on their own while we wait for the other van (?!) - We finally find out that the 2nd van was booked out on TWO other jobs before ours, and it arrives literally as we're worried the 1st van is just going to drive off. Some of the movers are laughing at what a mess it is. - We finally drive to the new address and unpack - the guys are efficient and do a good job. But then we call M25 again to discuss a discount because the move was a mess, and we didn't get about 40% of the resources we paid £1200 for. The person on the phone refuses to accept that anything was wrong for ages, until she finally says that their claims department will "probably" give something like a 10% discount - We make a formal claim over e-mail, get forwarded to their claims people, and we basically get nothing but "we're looking into this" for 2 weeks. And then after those 2 weeks, we get a message that is mostly poor excuses instead of any apology or accountability, and an offer of £25 as a compensation. £25 off a £1200 payment, when the move was a stressful mess and we didn't receive 40% of the resources we paid for (after spending a week haggling them down from paying £500 more for even more resources). - Their explanation was that it's apparently standard that their resources are distributed "dynamically". We tell them how ridiculous this is that they're saying none of their customers can be guaranteed to get their resources they pay for. They reluctantly give a "final" offer of just £50. We tell them that this is not good enough, and they simply stop replying, now over 3 weeks ago. Blows my mind that anyone running a business would defend all this to the end, then think it's ok to just stop responding.

Absolutely appalling experience. This company advertises a fully refundable £5 reservation fee -- a…read moreblatant lie. After deciding not to go ahead with the booking, I requested my refund, only to be told they won't return my money but will instead "hold my booking" as credit. That's not a refund -- it's theft with extra steps. Their terms are misleading and feel deliberately designed to trick people into parting with money they have no intention of giving back. Avoid at all costs unless you enjoy being scammed out of small amounts for no service at all.

I absolutely recommend them if you are moving abroad and are overwhelmed with companies give this…read moreone a go!As a full time and traveling model I've moved to cities like NYC, LA, Chicago, Madrid, Paris and plus. The move has never been easy to say the least and I always have trouble moving my stuff and usually end up packing minimally because of these headaches. I have also had a number of negative things happen to me with other companies. When I was moving to London a colleague actually sent me their information and told me to give them an opportunity. While I was skeptical given my earlier experiences I decided to try this company out. I was beyond impressed I just had to write a review. Their customer service was phenomenal and they were professional and very fast. Definitely book them for your moving needs!

Recently decided to move to london for school and was a bit concerned how I would move everything…read morewith it just being me on my own, not knowing any one on the other side that could make the moving process easier and that's when I called shepherd movers and was extremely pleased with their service. Everyone I've exchanged conversation with was so kind and attentive. Was shocked to see how amazingly helpful and professional they were, and I loved the fact that everything got there so fast. One hundred percent will call them again for their services. They get the job done at quick and easy. Takes off a lot of stress off of your shoulders. Would definitely recommend booking with them!!!

I could never recommend this service enough. First of all, everything on the booking was very…read moreclear, I got the confirmation in no time, very quick and straightforward. The guys who came to do the moving were nice, lovely, attentive, polite. As soon as I pointed out some of the things were fragile, they told me: "We treat everything as fragile" and that's true! Not everything was packed properly by me but it all arrived perfectly intact. They took exactly the time I thought to load/unload, they showed to me how everything was secured in the van, then I went on the van with them to the new destination. They even wanted to place the boxes in separate areas in my new flat! No need really, it's a studio flat... All they asked for afterwards was to quickly wash their hands, I even offered them a drink (it was bloody hot and still they didn't sweat a bit!) but they kindly refused, off to the next job. Also, they asked me to go and check the van before they left, to make sure they haven't left/stolen anything. I would've paid even double for such a service!

From the owner: London Man Van specialize in House & Office moves, Man and Van services in London since 2004.read more

Leonardo and his team were amazing! Very professional, reliable and friendly service provided…read more Found their pricing very fair. Our move didn't go according to plan but Leonardo and his team were so patient, understanding and helpful about it all. Highly recommend Helping2Move for anyone looking for a professional and hard-working removals team. First class service and team. Thank you.

Great Man & Van service--reasonably priced and completely professional…read more I found these guys on Gumtree. They have a simple and convenient online booking system where you can view available timeslots and book an appointment. They sent me a confirmation a day in advance and responded to my emails quickly. They charge a £40 flat fee for a single move (point A to point B) on weekdays, and a £50 flat fee for weekends. You don't pay them until everything is finished. Seems they cover any area with a London postcode. Our driver Leonardo was efficient, professional, and not at all dodgy. And even the cab of the van smelled nice! Would definitely use them again.

The Van Girls are great! Really lovely, friendly, efficient, and of course a women-run business…read more Their website and blog give great packing tips (which they didn't bring up when I had clearly ignored many, like "boxes, not bags"). Also, how often can you get England players to move your kitchen caddy?

From the owner: Van Girls was started at the end of 2011 and has already enjoyed great success, forging some…read morefruitful relationships with both commercial and domestic customers. Becoming thought of as a trustworthy, reliable service by our customers is something we take very seriously. Our aim is simply to provide a reliable woman and van service offering furniture moving, flat removals, art handling, transport to trade fairs and exhibitions and pick ups and deliveries from IKEA and other stores. We offer an alternative to the widely offered man and van service in London at competitive prices and with excellent customer service We do domestic moves. You can hire us to move a large piece of furniture from one place to another, a room full of furniture or a full flat or house move. If you're a company you can hire us to take anything you need moving for your business across London or to somewhere else in the UK. We also do full office moves and will make the process as stress free as possible for y

Fast and reasonably priced service, very polite staff and reception as friendly as possible they…read morewere kind enough to take me at short notice. thank you will use them again defo!

From the owner: The most reliable, efficient and on time service is provided by House Movers. with many experienced…read moreindividuals and a group of professionals that specialise in moving houses and corporate moving services. House Movers is a London based company and helping to move house to all over the UK with a very competitive price. Moving House since 2013 with great reviews. When it comes to Office Movers and House Movers, our company provides various offers on packing services starting from boxes, shrink wraps, bubble wraps and tapes. All additional packing services can be done upon request.

Hassle free & Cheap!…read more I've moved 6 times in the last 12 years and this one was finally what someone should expect when moving: Straightforward booking, reliability, quick and the cheapest I ever got. I've hired many different kind of removal services in the past. This is the one that made me smile.

From the owner: You no longer need to waste your valuable time comparing prices for a simple everyday service from…read morehundreds of different home services providers. We're launching EasyDave to make your life easier and more comfortable. Starting now, serving all Londoners with the most competitively priced and hassle-free home removal service in town. Our professional movers with brand new Luton and LWB Transit vans can be at your door at very short notice, seven days a week from the early morning till the late evening. EasyDave is an on-demand home service and rental management platform made with you in mind to make your life easier!

Knowing how rare good reviews about moving or relocation companies are, I figured it's time to…read morereview Diamond Removals. We used them to move us from one flat to another within London and what we really enjoyed was the great & reasonably priced service. The scheduling of the move was fairly easy and I was on the phone with the business owner a few times, just to make sure everything would go smoothly. Being lazy, we ordered the Platinum package, which includes packing up our stuff, moving it to the new flat and putting the boxes in the appropriate rooms. On the day of the move, the movers themselves worked swiftly and communicated well with me. This was by far the most stress-free move I've done and I can highly recommend this service.

If you are someone who has usually tried to save money by bundling boxes of crap into the back of a…read morerental van, tugging at the heart strings of friends to help you load and unload, only to find out you have twice as much crap as can physically fit in the back of the van you spent ages reserving, picking up and driving to your house....just stop it, get these guys in! These guys packed up my whole house into boxes, carried everything into the van, had minimal tea breaks (although I did try to ply them with as much as I possibly could, I truly believe a tead-up labourer is a happy labourer, a mantra I lived by for 3 years when I was labouring...remember that people!), they broke not a thing and were beyond courteous. We were moving when my girlfriend was 9 months pregnant and when they saw this, they even offered to come back a few days later to the new house and move a few pieces of furniture when we knew where we wanted things to go, at no extra charge. Seriously, Dan, you are running a five star outfit here and cannot thank Uli enough for recommending you to us. Oh, and of course they come back for the boxes a few days/weeks later when unpacked. Without a doubt, the best chunk of money i have ever spent.