I've been in a house on Ecclesall Road for 7 month tied in to a 12 month contract. The house has damp throughout and we noted this to Global Letting as soon as we moved in and they are still yet to take action. At one point they were even ignoring our calls and emails. We knew this because when we called on a different number they answered straight away. The letting agency have been extremely unhelpful, rude and the exact opposite of what they say they are on their website.
Mould started to grown in 5 of the 8 rooms and still Global Lettings did nothing. We were forced to contact Environmental Health in order for them to acknowledge the problems. We asked for discounted rent but they refused so we are forced to live in a house that is unfit to live in!!
When we first moved in, the house had not been cleaned and there was even bowls plates etc left in the kitchen from the previous tenants. My housemates and I would strongly discourage anyone from renting a property with Global Letting.
Their attitude and unprofessionalism has been extremely disappointing and we can not wait to move out and get away from them and the house. read more