Disappointing office experience. I didn't feel that I received the care I needed from Dr. Reddy…read more The office was not helpful. They wouldn't allow me to switch to a doctor I felt I would have been more comfortable with. I wouldn't recommend this practice.

I changed Rheumy doctors since my old one moved out of the area. I started to see Dr. Eli…read moreStiegelfest here in the Cool Springs office. I USED to see a Dr. who was nowhere near as thorough as Dr. Stiegelfest, and this Dr. actually listens! Plus the advice I have been given so far has been better too. Very happy I had to change because it's been for the better! I never have any trouble getting appointments myself but I am flexible & I make them way in advance so I always get what works for me. As to what a previous reviewer said about having to wait more than 10 minutes ...OMG, where has this person been living, under a rock? ALL doctor offices have some sort of a wait & MANY are 10-30 minute waits if not MORE and YES on a regular basis! Yes my time is valuable too but good grief, this person must be cosseted all the time! It has NOTHING to do with how you are valued as a patient & more to do with the state of healthcare in this day and age. Not very many Rheumy's, a ton of patients in the area, so there's high demand. The docs do what they can but sorry they can't get to you as quickly as U need them to, Princess! Back to a realistic review: The staff are really nice so that makes for a more enjoyable visit. The only drawback I can see is, checking in and out is annoying. There's always a line & to be honest it's not that easy for me to stand due to my RA so I don't like when they have lines & they aren't moving people in & out quick enough. The staff up front are great with the exception of 1 lady. I hate to say anything mean but bless her heart it takes her FOREVER to check u in or out. I try to avoid her window because of that. The other ladies can move 3-4 people thru their window whereas she will still be working on getting that 1 person dealt with. AND it's not hard what she does. So I won't be ugly & call out which one it is but if u go, you'll quickly see which one it is. She is very nice so I wish she would get moved to the back office instead of the front windows. Anyway that is the only thing I have to say negative about the office and to their credit, they have addressed this issue once. They've recently hired more staff in the front but honestly they actually need 3-4 checkin/out staff at the windows at all times if u ask me! But, I won't not go here just because of that since it has nothing to do with my medical care. Compared to other offices, this is minor. I like the Dr's there, the others I have heard good reports on as well from other patients so don't think u have to worry about which doc to get in to. Also they do have a very helpful perk that my old Centennial Dr. did not have. Vandy has their own "myhealth website" that u can access to read your lab work or send a msg. to the Dr. or office, see when your next appointments are & such. I REALLY love this feature because I am more of a techy person so I like having access to info. like this.

Currently looking for a new Rheumatologist. This office runs behind more often than not. I…read morestruggle to get them to follow through with prescriptions at the specialty pharmacy, most recently it's 3 phone calls and 6 weeks and still nothing. I constantly feel like I'm chasing them down to get them to do the simplest of tasks, I don't like feeling like my health doesn't matter.

I've been going to Ali fo4 seven years .For 6 mos I've been having a. Illness called PMR..I only…read moremet him once in 7 years and he was rude when I tried to tell h im I had PMR again that consequently my neurologist diagnosed the first time.

My wife and I have been very happy with our experience at Cool Springs Internal Medicine. We are…read moreboth patients of Dr. Dannenberg who is caring, competent, and professional. The same can be said of the nurse practitioners I've seen at the walk-in clinic. The nurses and office staff are helpful and conscientious. We've never had any insurance or billing issues. The patient portal is easy to use. I'm able to schedule an appointment, pay bills, check health records, and communicate with my doctor. If you're in search of a primary care physician, I would definitely recommend this office, Dr. Dannenberg in particular.

I have been a patient of this clinic since I moved here more than 9 years ago. Knowing that this…read moreoffice offers Urgent Care until 7pm and this is stated on the front door. In pain, I attempted to consult with a physician here. I only found locked doors and no explanation as to why this office was closed...it was 6:23 pm. Really?

He is with Cool Springs Internal Medicine and Pediatrics. A great, all-around family doctor who…read moretakes great care of children and adults, and clearly loves doing it! He knows his patients well and has been caring for some for many, many years. Great all-around doctor, for dealing with everything from well-child and well-adult check-ups to depression and anxiety to chest pain and trouble breathing. I would not hesitate to recommend him to friends or family members.

They kicked my son out of the program and did not help him at all! I had to pick him up early…read morebecause of his behavior numerous times in the 6 days he was there! He didn't leave the program. Bs place!

Some things were smooth, like intake and medication changes. I even liked my daughter's therapist…read moreand the other therapist. However, the director last year was extremely unprofessional in speaking to me about an incident that had occurred while my daughter was there that I witnessed. I would definitely not send my child there if they have elopement issues, as the facility and staff are not set up for this type of issue. Some good things, some bad, also I wouldn't send a child there that has high support needs (Brentwood) location. We got much better care elsewhere for our particular needs, but I am thankful for the staff that were caring and kind.

Dr. Wright is currently practicing medicine at Heritage Medical Center. Beginning July 1st she is…read more now requiring all patients to pay a yearly membership fee of $1800 to get an appointment with her. This is obscene, she should have not taken on so many patients if she can't continue to see the ones that have supported her for years. No more, I would not recommend her to anyone any longer. It's such a shame that you lose your primary care physician after 20 long years because we can't afford her membership fee!

From the owner: Dr. Wright offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. Her MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Brentwood. Similar to concierge medicine physicians, Dr. Wright is available 24/7 by phone. Her practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.