I'm very sorry my former financial planner set me up with an annuity for this outfit. They don't…read morecall back, different agents tell you different things and they seem unorganized. They waffled on their policies. I would probably not trust them to help you meet your financial goals.

When I moved my money from another financial institution, I was promised that customer service was…read morea strenght of this company. In 2018, I had a medical emergency and the affiliate of NLG in Arlington was supposed to help me get funds out for the hospital bills I was incurring at the time. They promised it would take five days (5) and after countless calls, it took them a MONTH to get that money out. Additionally, I was not able to access my online account due to an error on their part- they had the wrong birth date. The Arlington office blamed corporate, corporate balmed the Arlington office, and time passed. A week ago, a bit wiser about taking money out, I tried to access my online account and again IT IS NOT WORKING still. So, I called corporate and waited half an hour on the phone to talk to a customer service representative that told me the fastes way to ask for a withdrawl was to fax it. I did a week ago, and still, no money. Today I called corporate and, a woman with a horrible attitude that most likely did not realize I am a customer, answered and said that I had not received it because "needed to mark it as an emergency"., blah blah blah... (I did in fact mark it as an emergency) At this point, she says it will take about 1 or 2 days more -- with her horrible attitude. I want to make sure that NLG realized it is not good to mistreat a customer the way they have me. I am not able to take my money out right now but, I will as soon as I can. Shame on you!

The training I'm getting is absolutely top notch! I'm very happy to be in the business of helping…read morefamilies. The only reason I'm not giving 5 stars is because of the entry fee.

From the owner: Founded in 2009, PHP Agency Inc. is a tech-enabled national financial services organization. PHP…read morepartners with leading insurance and annuity carriers to support customers' insurance needs and provides a part-time or full-time opportunity to those seeking careers as life insurance agents.

i have attended 4 medicare info webinars, and Medicare Hero is by far the best resource! Chet leads…read morean informative webinar and Andrea T is super helpful and patient. i'm ready to enroll! do yourself a favor 64 yo's, reach out to Medicare Hero for peace of mind, they're simply the best!

Great service, thorough explanation of Medicare Advantage and Supplement options. Friendly,…read moreknowledgeable and very customer centric!

I am not a AAA member, but was in need of an international driver's permit…read more I did call ahead to ask questions prior to arrival. Showed up to the establishment with no appointment and presented my driver's license and passport photos. The representative processed my paperwork and we were done in approx. 15-20 minutes. In total, it was $20 for a 1-year international driver's permit (no credit card fees). It was easy peasy!

If there was an option for "0" STARS, that would be a more accurate rating of my experience. I went…read moreto AAA for an IdentoGo fingerprinting. But on the outside of the building / storefront, there's nothing to indicate that IdentoGo is anywhere to be found. And inside, there's no IdentoGo logo anywhere. I tried calling to confirm their location, but no one would answer the phone. I was told that since I arrived 4 minutes late, I would have to log-on and reschedule. Don't go here for fingerprinting.

NTA LIFE goes over and above to make sure the clients get personal service. Their care for details…read moreand helping with preparation of claims is better than anywhere else I've experienced.

Buyer Be AWARE!!!…read more TL;DR -- NTA Life refuses to pay on it's policies to the people they claim to protect like public servants. I have paid over $6,600.00 to the in about 4 years and they have denied 2 claims and are currently working to deny my recent claim of $3,000.00. Awful company! Teachers do NOT buy their products. They refuse to pay out claims and their website is constantly broken when you are trying to see communication for claims. I will write more this evening whenI have more to add as I am short on time at the moment. I bought a disability and cancer policy from NTA life in 2023. I was forthcoming of my medical conditions including a double laminectomy on my spine, asthma, and long term COVID. I informed the agent who was filling out my application on a computer. (Apparently their agent omitted the truth and claimed that I had no pre-existing conditions within the previous 10 years, when I told him about my spine surgery in December 2022 and that I had been hospitalized in Jan-Feb 2021 with COVID Pneumonia which turned into long term COVID). As of December 2025, I have paid close to $6,600.00 to NTA Life for these policies to have 2 claims already denied. As of now, I had to have an ancillary spinal fusion in my lower spine at the end of August 2025 and was out of work for 5 weeks. Total claim that should be paid to me is about $3,000.00. NTA Life has been so slow with their response, that I would say a sloth can move faster than this company has. In October, they claim to have requested information from my doctor's office twice and that my doctor's office is refusing to give it to them. I spoke with my doctor's office and no request had been made to them. My doctor's office finally received one request from them and in Mid-November and takes up to 15 business days to send the medical records requested. During this time, NTA Life decided to "investigate" my application as it does not reflect that I had a pre-existing condition of spinal surgeries in the past, nor does it reflect asthma, nor does it reflect long term COVID dignosis. All of which I told their agent at the time of application about. So now, they have collected another month of premiums of mine while "investigating" my application and while determing if they will pay out the claim. It is awful!!! My bills did not stop nor have they stopped because NTA Life refuses to pay out a simple claim of $3,000.00. I would recommend that you do NOT buy their products as they will NOT do what they say they will do. Istead they drag their feet and screw the people they claim to protect -- public servants that do not qualify for disability as public servants do not pay into it. Therefore, we rely on disability insurance programs like NTA Life to help fill that need. I could have taken my close to $6,600.00 and placed it into a savings account and earned minimal interest and withdraw the money I need to pay my bills from it and keep putting the monthly premium into that account for the future. DO NOT USE THIS COMPANY PLEASE!

I tried to cash in the cash value for my Whole Life/extended Term life insurance last week. I…read morefilled up the documents they sent me for Surrendering Policy. I've filled it up and requested for EFT but they mailed the check instead which would take 3 weeks to get to me. I'm very disappointed on their communication process or method. They didn't reach out & communicate to me about their decision to mail the check instead. I suggest to find a different insurance company to purchase for your needs.

Great place to work and I love the people. Always willing to help and taught me what I needed to…read morestructure my financial health.

Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.