I would have given 3.5 stars if possible. The end result was good but there were a couple bumps…read morealong the way. There was a language barrier that made it a little difficult. I felt I had to be there to make sure they did what we wanted. There is a fine line between being efficient and being too much in a hurry. At times they seemed to be a little rambunctious. We had two spots repaired and I was not happy with the repair but they did it over to my satisfaction without arguing or complaining. Their cost was below the other two estimates I received.

I can sum up Tom in two words- very professional! So after many, many years of being a home owner,…read moremy husband and I decided to remodel the entire house. In the majority of the rooms in our home, away goes the carpet. I had the living room, upper and lower hallways, dining room, and stairs done. Tom and his crew had the job done in two days. Was not an inconvenience at all. I am very pleased because he not only cleaned up, but he also didn't leave dust on my newly painted walls. Also his price was fair. My floors look awesome! They have this impeccable shine that glistens. When you walk on the floor, it's so smooth my feet glides and I'm smiling from ear to ear. Will recommend to all my friends and family who are looking to have their floors refinished.

My husband and I had our foyer, living room and bedroom refinished by Bill's Sanding and could not…read morebe happier. Daniel and Matt were professional, reliable, and provided an excellent finished product. On top of their excellent work they offered to help us move some very heavy furniture which was EXTREMELY appreciated. We, of course, will recommend Bill's Sanding whenever we can!

They started out very professional and helpful coming out and giving a decently priced estimate. We…read moreeven went as far as had a tentative date set for the work to be done. I called back 2 days later to confirm everything and I never received a call back from them. 3 weeks of daily calls went unanswered and now I am left with no one to redo our floors. This company is UNRELIABLE and UNPROFESSIONAL and will leave you in the end with your old floors!

Hired to install LVP flooring, they snapped a pipe in our dining room and left instead of shutting…read morethe water off or calling us. caused hundreds of thousands of dollars in damage and their insurance is uncooperative. We have lost tens of thousands of dollars and are still displaced from our home almost two years later. Business owner promised a call back with a solution and never called back.

Absolute professionals. The Michelangelo of home improvement. Eddie and his team provided the…read morefinishing touches on my new high end custom kitchen. Staining and refinishing floors and an entire wall of 70sq ft of tile. We had a major issue : matching the new wood floors' stain to the existing 100 year old floors. Eddie came out for a 1 hour consultation, and not only had techniques and products to help encourage the high and low lights of the new wood grain to match the existing floors, but also knew the finishing products to encourage the aged patina. After our professional home kitchen build firm couldn't find a flooring specialist in their expansive network who were even willing to try to meet our needs, I found Elite flooring by chance. Eddie and his team scored a home run with accuracy, professionalism, precision, and work ethic. His team completed the job under budget and ahead of schedule. Not one inch of our custom cabinets or appliances were damaged, and the clean up was impressive. The tile backsplash again was a precise job, and he finished it ahead of schedule and under budget. Three guys, one day, left my home all day and would even trust these guys to babysit! I will be having Elite flooring back to refinish the floors in rest of my house, and to do bathrooms. Katie, who mans the Murphy Rd showroom is spot on accurate and helpful, and the entire process was a dream. If only they did more than floors and tiles!!

Flooring samples for a medium size closet were delivered. Installation was professionally and…read moreneatly done. Carpet repair near closet was done tom our satisfaction. Very reasonable cost.

The sales service was wonderful, They came did the job left areas with missing grout. I have called…read moreand waited for a return call. It's been 3 weeks and still no return call.

John is a good communicator. He was willing to do a small painted porch with water damage and it is…read moretotally transformed. They were considerate of the blinds and left the space clean. I highly recommend him.

John did an amazing job on our worn out kitchen floor. Not only does the floor gleam, but also the…read morewhole kitchen looks lighter. John gave us a reasonable quote and did the job while we were away. There was NO dust in the kitchen when we returned. This is the second or third time John has refinished our floors in more than 15 years, and they always look like new when he completes the job. John was easily reached by text.

A friend recommended this company to do cabinet work in our kitchen. I took a leap of faith as I…read moreknew nothing about them. To say we were pleasantly surprised is a huge understatement! The level of craftmanship and pride in the installation process was phenomenal. Perfect retrofitting to blend with existing cabinets. The installer could not have been more meticulous or nicer. Would recommend this company to anyone.

I went there today to get some stair parts. There was two…read morewomen in the office, that looked at me like I had two heads! I explained to them that needed some material. One asked the other if some person was there. She responded, I don't know. She proceeded to open a door to a rear office and look in and said no he's not here! Then she asked the other woman if she knew where he was? She replied, I don't know. Then she said to me, you can leave it if you want. I said I needed to purchase something right now. She said, there's no one here that can help you! Are you F'n kidding??? That place is terrible! I have a bunch of stair projects, that I wouldn't use them if they were the only ones! JMHO, use someone else! F-

Hello from 245 Mountain Road Manchester. Our new floor…read moreexceeded our expectations. The service was fantastic, from start to finish. Kindness, interest in our job, even checking back with us mid-way through, great advice, all we could ask for. The sanding and application of the varnish was on-schedule, neat, courteous--from moving our refrigerator, to cleaning up afterward. Kudos to our cleaners, Maria and JV, who spent over an hour cleaning up the day after completion, and our kitchen will NEVER be this clean again--every surface was gleaming like new, including windows. Thank you, Brian, Brennan, Alex and Wesley, for a job well done! Linda and Lee

I couldn't be happier with the work Amazing Hardwood Floors LLC did on the 2,200 sq ft of original…read morewood flooring in my 1918 home in Windsor, CT. Brennan, Nate, and their crew treated the project with true craftsmanship and respect for the age and character of the house. They restored floors that were worn, uneven, and tired, and brought them back to life in a way I didn't think was possible. Their communication was excellent, their timeline was accurate, and the pride they take in their work shows in every room. The transformation is stunning. If you want a team that delivers exceptional quality and genuinely cares about the outcome, this is the company to hire.

We had a wonderful experience from start to finish with Baker Flooring. Rick was professional and…read morealways quick to respond to my questions. His business was timely and courteous. We couldn't be happier with the results and will use them again in the future. We have had some really bad luck in the past with contractors/home improvement and this was one of the most successful projects we have done. I would Highly recommend this company.

I can't recommend Baker Floor Refinishing. I have an approx 19'X16' pine floor that needed…read morerefinishing. 1. Mr. Baker quoted me $900 over the phone. We were both busy for a few weeks so we set a date about a month out. When he called to verify the time, he said it would be $2000, MORE THAN DOUBLE initial quote! We went back and forth a bit about the size of the job and he agreed to the $900. 2. Two of Mr. Baker's employees performed the job-sand, stain and three coats of poly. The original stain was quite dark and we went with a lighter shade. We had the room walled off with plastic so the cat couldn't go in. Once it was finished, I noticed that they did not get all of the original dark stain off. There were many places that only received a light sanding. The places where the wood was cupped up were the only ones with a good sanding. 3. A light sanding is performed after the first and second coats of poly. They did a poor job of vacuuming up the wax dust. Most of the nail holes and grooves between the planks have white dust in them which was covered with poly. 4. This is not necessarily a negative but Mr. Baker never actually came out to see/inspect the job or follow-up.