I am so impressed with Glass Act window Cleaning. They were prompt and professional. I had 4 very nice and helpful young men come to my home to clean my windows yesterday and couldn't be more happy with the professionalism and service they gave me. This is the second time I have used this company and I would definitely hire them again! I would highly recommend this company to anyone. read more

Terrible customer service. My neighbor and I hired them to seal pavers, within a month weeds came thru, called they sent one of the guys out to look at it said he would put it on the schedule to fix the problem and never came back and ignored our phone calls repeatedly.. Run away from these guys read more

I hired Glass Act based on the great reviews I had found on Yelp. Dylan came to our house and an estimate for services was emailed to us along with options to choose for the level of cleaning you desire. I wanted the windows cleaned inside and out and also chose to have the deep track cleaning which entailed opening all windows and doors and throughly wiping down the sills and tacks. So far I was impressed by the professional estimate that was sent along with a copy of their insurance. On the day of the service two men arrived which surprised me because it's a large house and with all the cleaning required I knew it would take them a full day at least to get the job done. I asked them if it was just going to be the two of them to clean and they said yes. So they quickly got to work starting on the second floor and I was impressed with how fast they were able to move through the house. Seemed good so far. When they were working on the first floor I asked them about the outside and they said they were coming back tomorrow to do the outside. This seemed odd to me as they had only been there for about two hours but I assumed that was the way it was scheduled by the office. They then asked if they just leave when they were done without checking with me. I said yes but really couldn't believe that they would finish the job that quickly and do a through job so I started to open doors and windows to check the inside tracks and sills. As it turned out none of the door tracks had been cleaned at all, and of the window sills that had been cleaned they only cleaned part of the sill. When I pointed out my discovery to one of the workmen he huffed at me and got mouthy. I was shocked that any employee would have an attitude with a client. Rather that apologize and say it was an oversight that they would fix, he was almost hostile with me! Once a found windows and doors with issues, I had to go through the whole house and point out entire rooms that had not been done along with the windows that needed to be cleaned as described. This was very time consuming on my part and inconvenient, I was now having to act as the supervisor on the job! I called the office to complain and Kourtney was apologetic and said the job would be completed as described. Another two hours later they finally finished after much grunting and attitude being thrown around. Once they left I called the office and informed Kourtney of the attitude that I encountered and explained the inconvenience of having to go thorough a 12,000 sq ft house opening all the windows and doors double checking the work and discovering that is was poorly done at best. Again she apologized and thanked me for the feedback. As I was talking to her it dawned on me that the next day was a Saturday. I asked her if she had the crew scheduled to come in a Saturday to clean the outside??? She said no, they were meant to clean the outside that same day. Hmmmmmm. Ok stuff happens I am still being patient. She said they would be there on Saturday to finish the job. I said that's fine and if Saturday doesn't work they could come Monday or Tuesday, but I needed them done by Wednesday. No problem, seemed we would figure out a solution. So Saturday comes and I get a call from Dylan that because it's raining they would like to reschedule. Ok, no problem but it needs to be Monday or Tuesday I again reiterated. Dylan says he will move some things around and make it happen. He said he would confirm. I never heard back from him all day, the next day I sent three texts trying to confirm new day and time with no response all day. Finally Monday I get a call in the afternoon to say they can come Wednesday morning. I guess it wasn't clear that I needed them Monday or Tuesday? Wednesday would not work as I needed them done for an event Wednesday morning. I explained that Wednesday morning would not work so they offered the following Thursday? What? So let me recap, you made the mistake but are not willing to fix at as soon as possible??? That is NOT good customer service. I am a very patient person but this whole situation was outrageous. How many times should a client reach out to fix a problem they did not create? I finally cancelled the outside cleaning and will be calling another company that hopefully I can recommend to my friends. read more

This is my 4th year using Glass Act to pressure wash, clean and seal my driveway and front walkway. They did an excellent job and that can be fully attributed to Jacob who is extremely detail-oriented and treated me, as the customer, with professionalism and respect. Jacob is definitely an asset to the company and I was pleased with the time and effort that he and his crew took to make sure I was happy and fully satisfied. read more

Used this company for the first time based on a recommendation from another glass cleaning company. Efficient, very competitive with pricing, scheduling was a week out, nice professional team that you would not even know were on your property. I have no qualms recommending this company to anyone, and if you don't believe me, try them for yourself! read more

This is a great company! They gave me a very fair price, came o time and did a great job!! I'll be using them for each window cleaning ! read more

Very impressed with their quality, services and communication. They did a "Soft Wash" on the exterior of my house and it turned out great! They showed up on time and efficiently completed the job with better than expected results. Everyone I interacted with was very nice, responsive and professional. Definitely will be using them again. read more

They were on time and did a super job. Chris has such a positive attitude and seems to really enjoy his work. I'm so glad that Glass Act was recommended to me! read more

My windows and chandeliers look incredible! AJ and his team are professional, diligent and polite. Their work is impeccable!

Efficient, clean, good equipment, and courteous. What else could one want in a window cleaning/power wash company.

Very professional company. They were punctual and did a great job. We were so pleased we signed up for a monthly recurring service for both window cleaning and gutter cleaning. read more

Excellent customer service and very efficient window cleaning at a reasonable price. Highly recommend.

They did a great job cleaning our very dirty windows and screens. Nice people that do good work!

Professionalism at it's best! They are prompt, meticulous and most importantly highly skilled in what they do. A job well done! I highly recommend this company! read more

Horrible experience with this company. First I took time off work for them to come give my an estimate. I called them after they were 20 minutes late to find out they marked there calendar for the wrong week. The day they were to come give me an estimate again taking time off work received a call saying they didn't want to take the time to drive to my property so gave me an estimate over the phone and scheduled my appointment for my windows to be cleaned 4 days later. Once again took time off work the day of my appointment to receive a call during the time they were to show up saying they needed to cancel my appointment and could not reschedule it for over two weeks. I sure hope the owner of the company sees this review so they know how there employees treat new customers. Don't bother with calling this company for an estimate. read more

They arrived on time and did a great job cleaning our gutters. They look brand new. Very professional and courteous.