I had a 1:30 appointment. I was booked promptly, and the staff was very courteous. I was told to…read moretake my clothes off and he'd be in within a few minutes. I waited 40 minutes with no updates and never heard the doctor's voice outside visiting other patients, so finally stuck my head out the door and asked for a nurse to see what was going on. They apologized but said he had been in his office with the door shut on a phone call and wouldn't answer their texts, and they weren't sure when he would be out. Well, I'm in the middle of my workday too and couldn't gamble on him deciding when to honor his patient's time, so I just asked for them to refund my money. Keep in mind, they charge you in advance for your appointment when you walk in the door and have a no-show cancellation fee within 24 hours, but then he apparently doesn't mind no-showing on his own patients that have already arrived...frustrating. They did, however, refund my money. Again, the staff was very friendly, but the office was also near dead - the waiting room was completely empty, so it wasn't an overscheduling issue - just a lack of regard issue. To be fair, this was my second visit and the first was fine...nothing great, nothing bad. His assistants are great, but it was unacceptable for a professional.

Saw Dr Charles in March for new patient visit. I was told that Dr Malouf only handles cosmetic…read moredermatology and would not be seeing me. As a long time sufferer of my condition I requested to be put on a new medication, which she said I was a good candidate for, but that I would need specific labs done to get the process started. The very same day, I scheduled and paid for the independent lab services who send the results to the requesting clinic (Dr Charles office). Wait for my follow up appointment for two months. Second visit two months later, I arrive and am told Dr Charles is no longer with the practice, that they had no idea about the treatment plan discussed, that they don't have a dermatologist at that location who can handle the specific treatment plan and that I could schedule a new appt with a different derm all the way in Cleburne. They said they didn't even have my lab results and would have to request it from the diagnostic lab I went to. This all could have been a phone call. Not only am I having to leave work early to make this appointment, but the appointment is completely fruitless as it is essentially a rescheduling discussion that I am surely going to be billed for as an "office visit". Pardon me if I don't trust your practice or any of your referrals after this. There is obviously very poor communication even in terms of something so simple as patient medical notes. There is also clearly a lack of value for a person's time and money. The woman who did "see" me did leave me a voicemail shortly after the visit to "discuss the lab results" that had been sent to them back in March, however as I will be finding a different practice to handle my needs this was pointless. Not sure I even trust whatever she had to "explain" considering she couldn't even properly say the name of the medication I had been asking after. Perhaps this location will serve you well if your dermatology needs are purely cosmetic, which seems to be their specialty, but look elsewhere if you have a need for a medical dermatologist, especially one who values your time and business. There are plenty of options.

Kiara is fantastic! She's incredibly knowledgeable and always makes you feel comfortable, no matter…read morewhat service you need. She takes the time to explain everything clearly and presents all your options before you decide on a treatment or service.

Great staff, great experience. Very happy with the service. The girls are lookin great ;)…read moredefinitely recommend this place.

Dr. Steele is a busy man. Probably because he does a great job. I appreciate him keeping it real…read morewith me concerning post-op expectations. I'm still in recovery just shy of the 2 week mark, and am already pleased with the way my clothes are fitting me. He talked to me through the procedure and I have to say, he does awesome work. I highly recommend Dr. Steele for any surgical procedure

Dr. Jackson was incredible. The office staff was helpful and professional, besides being kind. Dr…read more Jackson diagnosed my problem and explained my options. She explained the procedure. She took time to answer my questions and never rushed during my visits. I highly recommend Dr. Jackson.

Dr Balch is great, but he would be well served to fire everyone in his front office. The staff…read morethere is what made me leave him. They are rude and lazy. The worst staff I have ever experienced and I see a lot of Dr.s. I have not found a good pain management Dr. since. I just cannot go back because of the staff they are that bad.

Very helpful staff. Dr Balch listened to my symptoms and knew the best treatment. Afterwards I am…read more100% pain free. I couldn't be happier with the treatment I got.

Been a patient for about 5 years now!!! LOVE IT!!! Keeps me…read moremoving and functioning well!!.so grateful for the doctors and incredible staff!!! Highly recommend!

Everyone here is amazing!! Top care. They always. Listen to my needs. Office experience is always…read moretop tier

This is my pick for all women owned business! Dr. Julie…read moreRatino and R.N. Sherry Rutledge are really awesome and have helped maintain a healthy weight and are always helpful with anything I need, Dr.Ratino treats patients for pain management, weight loss, cosmetic and much more. I reached out to Vitality wellness when a friend gave me a reference and I'm definitely glad i did, if you're looking for any treatment that Vitality provides with a great experience then I certainly recommend booking a visit with their office !

Takes his time to make sure it's done right. He is an artist and makes you look younger and…read morerefreshed all while keeping you natural and not over done.

I've been going to Dr. Damico for 12 years and I can honestly say he's the best. The whole staff is…read morea fun group to be around as well. Highly recommend for Botox and filler. I've sent countless friends and they've all had great things to say as well.