Great dentist that truly cares about his patients health and wellbeing. His staff is amazing and…read moreattentive.

I have never hated my teeth as much as after going to Dr. Dabboul's office. Last fall I went in for…read morea cleaning and a new patient exam. Dr Dabboul said I didn't have cavities but a few deep spaces in my teeth he wanted to fill before moving forward with anything else. I asked if he would fix a food catch I had, he said yes. I came out with two food catches instead of one. He cratered and changed the shape of my molar, the one I'd asked him to fix. He made my molar shorter and the crater deeper. I have been in constant pain with that tooth since seeing Dr Dabboul. Unable to eat or sleep well. That is until I had a root canal last month. The endodontist said the tooth had been taken down to where it was sitting on the nerve. The only option was the root canal if I wanted relief. The other food catch he made is a crater in a different molar, it will either need a crown or root canal in the near future as well. So in addition to paying for dental services I'm paying out to fix those dental services. If you like your teeth and want to keep them I do not recommend this dentist for services.

My sons and I have loved having Dr. Cerone and associates for dental care for many many years. His…read moreteam is phenomenal!! I have to say that the people who are doing the scheduling and rescheduling of appointments is not up to the high caliber of professionalism and perfection of the previous schedulers. Last summer my college son's summer appointment was canceled! Appointments are hard to come by and we always appreciate the attempt to reschedule. And in fairness and to be helpful, we always cancel and call ahead if we have any changes that need to be made. I just got stuck again and have lost out on my December appointment due to carelessness. We have always booked appointments a year in advance and it's common to need to move a date when you book that far ahead. I recommend you check often if you make any changes to your original schedule AND verify appointments.

Before I start, I do want to say that the staff of this office - absolutely delightful. Very sweet…read morepeople who are very professional. Love the office - clean and respectable. After calling around to several different dental offices in the area before making my choice, I chose Dr. Cerone almost entirely based on Eric, the receptionist who was one of the most professional, efficient, and knowledgeable dental office receptionists I have ever met to this day. Unfortunately, he does not work there anymore, and unfortunately, the dental care provided did not match the care he provided. I went in to get a root canal and a crown. After receiving my root canal at a great endodontist that Dr. Cerone's office suggested to me (endodontist did a perfect root canal - endodontist was, again, suggested by Eric), I went back to Dr. Cerone's office for my crown. Out of respect, I will not name the dentist who treated me... But I will say that I made 5 EXTRA trips to this office that did not need to be made because my crown was poorly made 4 different times. I calculated, and I spent a minimum of 11 extra hours in that office that, had the crown and all the procedures been done right the first time, did not need to be spent. I am an extremely patient, forgiving person... But even I will say that 5 extra trips and 11 extra hours for a simple crown is excessive. Even then, I did not complain - I understood that sometimes people make mistakes and maybe the entire thing was not completely in their control (they send their crown molds to an off-site location). I wasn't going to write a bad review, even when I knew that this kind of treatment and care deserved one. When I requested to have a few simple fillings done out of precaution (because I did not want to go through the trouble of another root canal... surprising, I am sure) and I asked for a discount for all my troubles, they simply said no. Now THAT, my friends, is overkill. When you know the extreme amount of time and trouble that one of your patients went through for a simple crown from one of your dentists and you won't even offer a simple discount after all that... That is ridiculous. And that's saying a lot, coming from me. To top it all off, when I went to my new dentist a week or so ago, he took a look at my X-Rays and immediately asked, "Who did your crown? This is not a very well-done crown..." and proceeded to show me why. He did mention, however, that the endodontist who did my root canal did an excellent job. All of this to say - I can take people making mistakes, even multiple ones. I do believe that if the mistakes and less-than-acceptable treatment/care is excessive, the care provider should make amends or some sort of effort to placate the customer. Bad customer service and care on TOP of excessive unacceptable treatment is not okay. Period.

Be very cautious - all about money, not the patient…read more I visited Mason Dental for a new patient exam after calling ahead and confirming that my insurance will most likely be covered. I was told that insurance would be verified and that they would submit everything for a coverage estimate prior to treatment. After my exam and X-rays, I was informed that I had periodontal disease and would need scaling and root planing. I was also told I had approximately nine cavities and was strongly encouraged to proceed with laser treatment that was not covered by insurance. At no point did I feel I was given clear, conservative options or a breakdown of urgency versus elective procedures. The initial visit resulted in a $200 charge, and I was quoted approximately $800 for the recommended deep cleaning. Because the diagnosis felt significant, I sought a second opinion as I've never had periodontal issues and receive regular cleanings (I worked in the dental industry for years). At another dental office, I was told that I do not have periodontal disease and do not need scaling and root planning cleanings. Their review of my X-rays showed no signs supporting that diagnosis, aside from two isolated pockets near areas where my wisdom teeth had previously been extracted. Then was informed I have two areas on my molars that needed very small fillings on the occlusal areas. They were shocked my Mason Dentals treatment plan! Based on this second opinion, I'm concerned about the difference in diagnoses and the treatment plan I was given. I would recommend getting a second opinion before proceeding with Mason Dental.

I've been going to Mason Dental in Grapevine for the past five years, and as someone with severe…read moredental phobia, I can honestly say they are amazing. I tend to get very anxious beforehand, especially when something unexpected happens, but from the moment you walk in the door, the entire staff and doctors make you feel comfortable and at ease. They use the newest dental technology and are clearly committed to continuously educating their staff, which really adds to the level of care and confidence you feel as a patient. The compassion, professionalism, and follow-up are truly exceptional. I also want to give a special shout-out to one of their newer dental assistants, Aubrey. She was an absolute pleasure to spend several hours with today, and for the first time ever, I'm actually looking forward to my next visit. I can't recommend Mason Dental enough

I scheduled an appointment following several other recommendations and was 100% satisfied. Dr. Kim…read morewas very kind, gentle and professional, and so was his sweet dental assistant. I felt very comfortable in their capable hands. I would return in a heartbeat. Thanks to Dr. Kim and his excellent staff!

My experience and exam are always fine. Stephanie is great, friendly. However, my problem is with…read morethe lack of availability. Today I had my appointment and they are already booked out more than 6 months in advance! They are closed every other Friday plus seemingly must school holidays when many people (or at least students) are off of work. They are now changing your hours to start earlier and finish earlier in the day. I teach school and can't be there earlier in the day and have long enjoyed coming at 3 pm after work. "Regular office hours" are 8-5. Would you please consider at least 1-2 days with later hours? Maybe you could also hire more help to alleviate the length of time it takes to get in.

The hygienist who took my x-rays was wonderful and extremely professional. After my x-rays were…read morecomplete, Dr. Shafer brought me the estimate. I understand their policy is to have a consult before getting a cleaning or any other work done, but their estimate was largely inflated compared to the two offices I visited since. By largely inflated, I mean I ultimately paid 10x less to have the same work done by a different dentist. I would not recommend this office unless you plan on selling an organ to cover the cost of your visit.

best dentist office nice people very professional and kind and caring dentures made5 teeth pulled…read morewas comfortable in everyway

Dr. Tye and staff were amazing! Extremely friendly, kind, and professional…read more I had to get all 4 wisdom teeth pulled. He was kind and straightforward. His staff were super friendly and helpful. Officr was organized and clean. I was in and out. Hours after surgery, he called to check up on me. He answered any questions I had.

Dr. Tye was referred to me by my regular dentist. My next door neighbor told me that he had…read moretreated her husband who was a high risk health patient since he had diabetics and heart issues. Dr. Tye did a great job and she highly recommended him. So far I have had nothing but good experiences with Dr. Tye and his friendly staff. After he sedated me and extracted my molar (which will need an implant), he personally called me that evening to see how I was doing. In my entire life I have never had any doctor call me at home after a procedure to see how I was and if I had any questions. Now I am scheduled for my upcoming tooth implant procedure and expect all to go well.

I'm not a big fan of dentist at all but I can't say enough great things about Dr Darnell and his…read morewonderful staff. I have had a molar that over 40 years had tissue removed on the upper pallet and through the years it had gotten substantially bigger making it very uncomfortable to eat well Dr Darnell did a new made in the office while I waited a new crown that has covered the large exposed area up and it feels great. I have dreaded going my whole life ever since I was 16 after a horrific experience with my old dentist I actually get physically sick to my stomach but I now know I have found my forever Dentist and oh by the way his prices will blow you away I was in shock just how reasonable he is.

Fantastic! Very professional and knowledgeable staff. Dr Darnell is very personable and does great…read morework. Highly recommend

I am new to Justin and all of a sudden had a painful molar. The good folks at Justin Family…read moredentistry worked me in right away. The staff was marvelous, and Dr. McPherson took excellent care of me. I would highly recommend this dentist office. Sincerely MARK McElhannon.

We just started going here and love it already! They are very kind and patient with our kids. Their…read moreprices are reasonable and they do a thorough cleaning on your teeth.