From the owner: Wir sind ein dynamisches Familien-Unternehmen, welches modische Handtaschen, funktionelles…read moreReisegepäck, szenische Outdoor- und Schul-Rucksäcke von verschiedenen Marken anbietet. Beispielhaft sind hier ESPRIT, Fossil, Campomaggi, Zwei, Desigual, Catharina Lucchi, Joop, Jette Joop, Aunts & Uncles, Harolds, Gabs, Titan, Travelite, Samsonite, Rimowa, Deuter, Jack Wolfskin, Dakine, 4 You, Oxmox, McNeill, Scout, Step By Step ... zu nennen.

Very nice store manager. The manager exchanged my trench coat for a new one and an other colour…read moreafter my trench coat (2 months old) had some problems. awesome customer service.

From the owner: Geführte Brands:…read more Blundstone Dr. Martens Dr. Denim Jeansmakers

What a terrible experience! Rude or incompetent sales people. I had a lady who initially helped me…read morebut had to continue asking for help for every question I had- very simple questions at that. I needed someone who spoke English but she had an extremely difficult time understanding anything I said. I had to be passed on a male sales associate to complete my purchase. We wanted to look at once more item the case next to the register to possibly add, he quickly got annoyed and threw the pouch as he took it out!! We barely have been handed over to this jerk! The audacity! Düsseldorf Louis Vuitton needs to be taught manners and what customer service is- including the manager!!!! He is definitely not running a good crew here. Avoid this Louis Vuitton store!

Terrible service with some attitude. Been standing outside for one and a half hour to get in. The…read moredoor guy is just doing the job but the lady, who assumed to be the manager, had been talking and laughing to her colleagues and never gave any estimate time of waiting or whatsoever to the people standing outside. I was trying to keep calm and it was cold so I was "calm" anyways...some other people went to knock the door in rage but the staff looked even much angrier, I do not understand German but I could know from the volume that was not satisfied. To be honest nobody has the passion to still buy things or even to walk into the store if you keep them waited like almost two hours. Even though I was going to buy a pair of shoes which have been decided before I sat in the line, I left. Thank you for saving me the money and I will try to choose other brands next time.