Me and my wife set and graduation/birthday , being they were 2 days apart, at Gilbert's 1 year in advance. Dana said she would call us 2 two weeks before the day, to arrange food. After not hearing from her, we called and made a order to accommodate 100 guests. At this time she gave us our total that was due that day. After weeks of daily preparations for the party we were set! We loaded both of our vehicles with the cake, coolers, decorations, signs that were ordered, chips, etc. We had one stop to make before our arrival, party balloons!
As I arrived first to Gilbert's, I seen many guests there, that I did not recognize. My wife showed up moments later. Very confused of the party that was in full swing, we made it to the cooking area where we were greeted by Dana. After a very short conversation with Dana , we realized there was a problem. Dana had bogus claims that we canceled a month and a 1/2 ago. We said we just spoke with you two weeks ago about the food(!?) Dana walked inside gabbed the contract, brought it out waving it in the air showing a date she wrote on the paper that we canceled. This is a something you do not want to experience, cornered I had made a call to my mother in law of the problem at hand. At this point this is utter chaos.
Our mother in law made phone calls to prep for "move" of the party destination. A man approached , said he was the owner, and asked what was going on. After giving him some background on the situation he said he would be back. His solution was we could use the shed next to the active party, and that they only had 15 hamburgers. Our decision was make this work, we now have 50-100 guests that will be here in 30-45 mins. We raced to store bought lunch meat , and other items to try and make this work.
After all the tears of anger and disappointment with Dana, we made it to the end of night. Our party was good with the joy of family with a outgoing approach on life. We know life can be tough so you have to make the best of it. The man that said he was the owner, was very helpful along with other employees I feel he done the best to help clean up the mess Dana had made. He was not rude. As far as Dana, she really dropped the ball. I can't believe her aggressive approach & accusations. We planned a year ahead , and was willing to pay $1700 for a place, as well as food. (Hamburgers and hotdogs). All to avoid any problems. We had one chance to make the perfect party, however at Gilbert's with Dana we had major problems, along with no food. I will never suggest this place. Again I do appreciate the man that tried to rectify Dana double booking appointments. read more