Best pet shop in town and very competitively priced if not cheaper on many items…read moreAlways good service and sensible advice I own 3 dogs 2 rabbits and 6 guinea pigs and would not go anywhere else for my pet supplies no need to and if they haven't got it they will do there utmost to get it Highly recommend

Every time I come into Kings Heath Pet Centre I am amazed by the selection and things on offer for…read moremy cats. I had a lot of trouble with my kitten as when he arrived in my home he had fleas. I freaked out and ran down to the pet centre to ask for help on this unpleasant issue. The staff were friendly and did not try to oversell products in an attempt to increase their profit margins. I was sold a spray, a flea comb and a solution to rub into my kitten's skin and fur. Two days later and my kitten is flea free. Thank You Kings Heath Pet Centre. They also have goods for all types of pets and animals, ranging from dogs to your more exotic pets. It is also a great place to bring the kids if you have any. The Cockatoo is one of my main reasons for coming here on un-cat related issues. He/She will quite happily mimic your words if you don't mind looking a little bit silly in front of the other customers. Kings Heath Pet Centre also sells your regular supplies such as litter and food pouches. Their prices are competitive with the larger supermarkets that have the pleasure in buying in vast stock quantities. If you own a pet and live in the vicinity, then Kings Heath Pet Centre is the place for you.

Large pet shop situated on York Road in Kings Heath…read more When I lived in Kings Heath I had a cat and a guinea pig and often visited the Pet Centre. There is a wide range of products for each type of pet, all of my cat and guinea pig needs were well catered for. The staff are friendly and helpful and the prices are reasonable. My main reason for visiting the pet centre was always to see the cute animals, especially the furry little bunny rabbits! *Awww* So cute! There is always a large parrot who occasionally gives people a fright but suddenly squawking or flapping his wings as you go past. Any excuse to go in and I'm there!

Took my dog for harnesses fitting, left 20min waiting whilst staff just walked passed ended up…read morewalking out. Safe to say will not return or spend any further customer there.

I have been a loyal customer of The Big Pet Store for many years. Unfortunately, I have to agree…read morewith other reviews regarding the manager. Our cat was diagnosed with Chronic Renal Failure secondary to Hypertension. This is very common in elderly cats and can be managed for many years with anti-hypertensive medication and diet. We were looking for suitable food and (regrettably) asked the manager. We then got a 20 minute lecture telling us we had been killing our cat because we had fed him Gourmet Gold for years. Apparently it is made from feathers and bones. Really? So how would he explain this in cats who had not been fed Gourmet Gold or indeed the many humans that have never eaten cat food! I work in Medicine so know how frighteningly ridiculous his statement are but can you imagine telling an elderly woman that she is killing her cat? On a separate occasion, he came up to our dog whist we were browsing and said she was ill because her coat wasn't glossy. Her coat is white and has never been glossy. He tried to sell us some dry food that I had no intention of buying. He then went on to try and sell us some ointment for her warts that was used on World war one soldiers in the trenches. What? Again, another unbelievable statement that shows this man has absolutely no idea that warts and caused by a virus and unless they bother the dog, there is no suitable treatment other than surgery and even that will not eradicate the papilloma virus. And as for my dog been ill, she is now 17 and perfectly healthy and happy despite her coat isn't glossy. Sadly, although the other staff are lovely, I have stopped going there because of the obnoxious owner. If the manager is reading this then I suggest you stop accusing owners of killing their pets and gain some knowledge in basic animal medicine which you clearly haven't got. Your comments and "advice" deeply concern me and if you were a health professional, I would have reported you to the GMC/NMC for gross misconduct and dishonesty. I now shop elsewhere and would suggest others do the same if they don't want to listen to this man spouting utter idiotic nonsense.

I happened upon this friendly shop a few years ago and on my first visit I mentioned to the lady…read morethat my dog was fussy with the food she would eat, so rather than advise me on which food to buy she gave me a load of samples and told me to see which one she liked and go from there. My dog took to one, which she still eats to this day. When returning to buy the food she also offered me to join the mailing list for the brand and said I would get offers through the post, which I did. I also tried to groomers recently and have now gone to them a few times. My dogs coat is extremely difficult to maintain and if I don't get to do it daily it gets matted very easily. The groomer there also said the dog has a very difficult coat so would be best to keep is as short as possible. I prefer her head a little longer and the groomer has always done her best to keep it longer than the body. A great personal service, they remember me when I go in store and are friendly and helpful.

This pet shop also has a groomer who works out the back of the store. They staff are very friendly…read moreand helpful, they really know their stuff and you can tell they all care for animals. The groomer charges around the normal amount of what I have paid and does a good job, it is usually easy to get an appointment with them.

I had to use Google maps to find the shop as it's just off one of the main streets in the town,…read morenear the river. Some lovely clothes but this time I just bought a new harness. Will be back.

From the owner: A Shop for Dogs. We supply Dog Beds, Harnesses, Leads, Coats, Travel Accessories, Dog Toys and of…read morecourse Snacks & Treats. All for your Best Friend.

family owned so nice and friendly with extensive stock too.read more

Excellent traditional Pet Shop with service and choice at the forefront of there business. 1st…read morechoice above any of the "supermarket" pet stores as the advise given is that of years of knowledge and hands-on not off the blackboard or out of sales leaflets. Community shopping at its best.

Wow. Just been to Russels Pet shop, Radford road, Coventry & am So impressed i thought i woyld…read morewrite a review. If anyone in coventry is looking for, good quality pet supplies, toys, food etc, this shop is a must.. I was looking for a certain Dog toy for a four legged friend of mine. Haveing looked on line for the item i found it at anazon and this pet shop. I would much rather support a local buisness, then a corperate tax avoiding buisness. On entrering the shop i was greeted with genuine warmth and friendly "hello, may i help". I was also greeted by two Gorgeous little Dogs, which for a Animal lover like me was a added bounes.. The lovely couple were helpfull, friendly and warm and the humans were helpfull too. Very good selection of Dog & Cat toys. I went to purchase 1 item, I left having purchased a whoping 9!! Money well spent and i now have all my four legged friends christmas prezzies sorted... A truley delightfull shop and can not recomend it enough. So if your looking for a gift for your four legged or and furry friend, pop to this store, as the service and selection if products is 10 of 10. Ms Chapman.

I love this pet store, I think it is really different and rather interesting too! They specialise…read morein reptiles as their title suggests and I think this is great as many pet stores tend to forget about those little critters! They have an array of stock for all pets and reptiles, including bedding, cages/homes for the pet, food and general dried goods. One of the really great things about this store is that the staff genuinely know what they are talking about, they are full of advice and information to suit all pet owners. They also have some books too, which is useful if you if you are thinking about getting a pet. It is quite impressive in comparison to the bigger chain pet stores that are around and it is also so much cheaper! I would definitely recommend this store to anyone who has pets especially reptiles!

I purchased a snake from here a while ago and it turns out it had a mites. Fortunately I quarantine…read morebut still had to deal with them. I wouldn't use them again. The shop looked clean and the staff seemed nice enough.

Only come here if you want to rescue their pets! I came here looking for a cage for my hamster and…read morefound that the animals have barely any room to move around and it's hard to believe they stay like that most of the day if not all the day. However they do have everything you need for basic pet care; from vitamins and minerals to massive cages, so I treated my hamster. They also have a small aquarium and reptile centre but for some reason that isn't always open. I wasn't surprised about the animal care because the staff didn't seem to care much either. I asked for a cage within my budget and the woman just pointed in the direction, not guide me there. Not only that I had to take it from the top shelf because there was no one there to help! Talk about breaking the safety rules. When I got the check out the woman could see I was struggling to fit the large cage in the bag so what did she do? Carried on serving other people whilst I was still at the check out! So I had to bag my purchases on the floor!! It would have been nice if she put a smile on her face, even if it were fake. Even though they have good prices, I won't be coming back here because I felt sorry for the animals and the customer service put me off.

As anyone who owns a pet will know, feeding and caring for them is an expensive business, which is…read morewhy I've always found myself pleasantly surprised by the prices at The Pet Centre. Their prices constantly outstrip those of bigger, chain pet stores, and I've bought a pet carrier (£17.85) and a hutch and run (£109.99) from there. Both are excellent, and still serve me now, and I'd certainly look to them if I needed similar equipment in the future. As well as this kind of product, they sell food, rugs, scratching posts, essentially anything you can name to do with pets. They also, of course, sell the pets themselves, with an impressive range covering everything from rabbits to rodents and birds to bearded dragons. The staff are also extremely helpful, even coming out of the shop to ask if you need help if you're looking at the various hutches at the front.