I was highly disappointed that I drove all the way to Giant Eagle to purchase a nice steak from the meat counter and the meat department was on break from 6:00-6:20. I understand everyone is entitled to a break, but they can't cross train employees to cover breaks instead of losing customers? are customers supposed to hang out until their break is over to buy products? I think this is ridiculous! read more

Had a sale on ribs, went there before 1pm and they was sold out, Traveled 15 miles and they dont even have enough to last till the evening, really? Spoke my displeasure with a manager and was hung up on. VERY POOR customer service!! Doubt ill ever return to this baby eagle store again!! read more

I hate everything about this Giant Eagle if it wasn't for the Pharmacy that I use I would never go in this Giant Eagle.

Ugh, what a terrible store and company for so many reasons. One annoying thing is you can't use the express lane with their stupid card. WTF

This store has been such a huge help to us during Covid! We have used their curbside pick up many times now and every time they have been efficient and kind and helpful!! Even have given us options on selecting items while they shipped for us! read more

This store is super SUPER expensive. You're basically paying for the packaging more than the product IN the packaging. Why does this store even advertise sales , when most of the time they give you rain checks ? Sometimes more than once on same sale,same product ! Bakery has a large selection of stale product ! And it would probably be nice if the employee (s) working there would actually be there rather than go to next department and ask someone to page an employee for assistance. The Meat department has a nice looking showcase .... Would look much nicer with MEAT IN IT! The employees in the meat department are rude and unhelpful. The Seafood Department actually has a beautiful showcase , with alot to choose from ... But would be so much better if the Seafood was FRESH!! Rude employees . Slow cashiers . Big store ... With very BIG prices. Hard to find what you're looking for. Only two things that are decent .... Samples on weekends with the nicest ladies . And , the fuel perks. Prepared Foods = *** Deli = ** Frozen = * Dairy = * Cheese = ** Meat = ** Seafood = *** Grocery = * Bakery = * Pharmacy = *** Cafe = * Liquor = * Cashier = * Employees = ** Cleanliness = *** Restrooms = *** Parking = *** Shop somewhere else ... Aldis , Walmart , & D'Onofrios are much much MUCH better choices. read more

I was going to give two stars, but I'm hoping to get called names. As other reviewers have mentioned, this place is a joke. I don't know how people afford to live shopping here, but hey, it's allergy friendly! Go to aldi's or head to Sparkle in Brookfield. Way better overall. read more

This is a review of their pharmacy. It is the s l o w e s t pharmacy I have ever had the displeasure of dealing with. If you think having the doctor phone in the prescription would be faster - you would be wrong. Most the time they just begin to prepare it after you show up to pick it up. At that point they start 'working on it'. At the pace they work on it, you think they were actually manufacturing the medicine on the spot. But alas, they are just taking the pre filled bottles and then giving them to you. Need kids medicine mixes? Wait another 30 minutes for them to mix it. Yes. The mixing is apparently a process that takes 30 minutes. On the other hand, if you're needing a prescription filled for fun and have time to just hang around the store browsing for overpriced food - then this is the place for you! read more

Long wait for time sensitive/important prescriptions. Even with calling ahead they are late in getting things ready.

I Will no longer go to Giant Eagle. Prices are too high. Presented supervisor with example of what I paid at Walmart. Her reply was its Hermitage ,and people in Hermitage have money. The fact that I have money doesn't dictate what I pay for my food. Or anything else .I dropped my Giant Eagle card into the trash can and will no longer step foot inside a giant Eagle store. read more

I don't know who's being a jerk and giving Giant Eagle two stars, but this is the only grocery store in town that carries a good assortment of allergy friendly foods. The quality of food at Giant Eagle is better than most of the other grocery stores as well. read more

Hate this store. They have a decent selection at slightly competitive pricing ...but they FAIL at the checkout..as do ALL of the area giant eagles. Long lines and few actual check out PEOPLE. And for god's sake PLEASE put a MAXIMUM age limit and grocery limit on the self checkouts! ... which are the most moronic ideas since the cheese monger. I hate this place. read more

This is one of the best grocery stores in the area. It had many local products and a wide variety of groceries. I only shop here.

Worst service in all departments. My job requires me to travel so I have lived in 6 different states in 11 years. I frequently shop at Giant Eagle since I keep prescriptions on file with their pharmacy. This particular store seems understaffed in the deli and meat department as well as having very few cashiers and Pharmacy techs even during peak shopping hours after work read more