This place has changed quite considerably last year and was rebranded into "Mein Hoffi", a new type of convenience store. I liked the general vibe, it's not as depressing as German retail in general is, but it didn't deliver to its promises. "Fresh food" was frozen pizzas, not the freshly made sandwiches or salads that were advertised on the website.
Amex is not accepted, despite stickers proudly proclaiming acceptance of anything including . Visa however is. No contactless though. I find the tip jars quite tacky (and the cashiers probably think the same, as they were stashed away far from the customer's reach), and I'm not even sure how much the retailer is earning with those.
So a solid 3 with room for improvement, as it is quite typical of German companies to have great ideas but disappoint with a half-hearted implementation. read more