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    GessnerLaw

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

    Services - GessnerLaw

    Employment litigation

    General litigation

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    6 years ago

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    Burr & Forman - False mileage

    Burr & Forman

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    Uptown

    I am documenting my experience after my 2020 Chevrolet Spark was repossessed through Burr &…read moreForman's client, Santander Consumer USA. Despite repeated written requests (July-September 2025), I never received a payoff statement or an opportunity to retrieve my personal belongings. -Brandon Batchelor The notices they relied on included a recycled 'right to cure' letter originally sent to my Florida address in 2021 -- but then later re-used in 2025 as if current, even though I have continuously resided in Florida and maintained registration and insurance there. Their sworn affidavit also stated 'insurance not verified,' yet I had valid, active coverage with State Farm at all times. In addition, their valuation documents inflated my vehicle's mileage at 65,910, when my dated dashboard photo from July 12, 2025 shows only 46,338 miles. That is a discrepancy of nearly 20,000 miles. A notice claimed the vehicle would be sold 'on or after 9/3/2025,' but as of October 2, 2025, the Florida DMV still shows the title as ACTIVE in my name. Regulators are now involved: NC Attorney General (File No. CP-25-16490), CFPB (Case No. 250818-23268585), and the BBB closed my complaint as 'unresolved' after the company failed to address these issues. This review is based solely on my own experience, supported by documents, photos, and regulator case numbers. Anyone dealing with this firm or their client should independently verify every detail.

    From the owner: For more than a century, Burr & Forman's experienced legal team has served clients at the…read moreintersection of business and government. With particular industry strengths in the financial institutions, manufacturing, health care, and food and beverage sectors, our attorneys draw from diverse backgrounds and experience to serve as trusted business advisors and legal counsel to help clients achieve their goals. Our firm's century-strong success is credited to our attorneys' forward-thinking approach to crafting innovative solutions for the challenging situations faced by our clients.

    GessnerLaw - employmentlawyers - Updated May 2026

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