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Germer Insurance Services

5.0 (2 reviews)
Closed 8:30 am - 4:00 pm
Updated 2 months ago

Services - Germer Insurance Services

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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Ask the Community - Germer Insurance Services

Farmers Insurance - Jay Krcmar

Farmers Insurance - Jay Krcmar

(1 review)

I contacted the Kcmar agency to get a quote and look at moving my insurance from another company. I…read morewas asked to send a copy of my prior insurance so they could match the coverages. I had just purchased a home in Bastrop and wanted a local agent. I move my auto and wrote my home through Kcmar. In the chaos of moving, I never looked at my policy until much later. When I reviewed my coverage, I found my deductibles were raised, coverage was left off, nothing even similar to the coverage I had. I can only assume it was to give a lowball estimate. I went into the agency to straighten it out, explained the issue, was given an excuse of someone "messed with the quote". Thinking all was fixed, I left. On receiving the new policy, I saw more coverage still missing, it took several calls, complaints to management, and finally asking to be transferred to a new agent to finally get the coverage I was supposedly quoted and purchased. Oh yes, and at a higher rate than quoted. To this day, I have not been contacted by the Kcmar agency with explanation or apology or anything. I am truly amazed at the total lack of customer service and disregard of the situation.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Bastrop, TX area since 2004, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Germer Insurance Services - autoinsurance - Updated May 2026

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