Had a terrible experience with this company. They forgot to order the glass for the door, and were more than 3 months late on delivery. I was promised 6 keys but only given 4. The customer service is a joke and it is impossible to speak to anyone. And Hackney homes who have a contract with Gerda have had to replace all the doors as they are falling apart (see http://lovingdalston.co.uk/2012/07/door-opens-on-an-11m-hackney-spend/-). This company should be avoided read more