This practice has a warm, welcoming atmosphere. The staff is friendly and approachable, making…read morepatients feel valued and understood. They offer a wide range of services, ensuring you leave feeling significantly better than when you arrived.

First off I have been coming to Dr Yousef office since moving to Florida and today along with 6…read moremonths ago I have the worst experience. Especially the front desk Kat who was assuming I was arguing with her and said she made the appointment and never told me my appointment was in Zephyrhills but she confirmed it twice. Along with prior they billed me for things that was never done and called the office manager but she never called me back on the outcome until I got another bill. So I would expect that I would be next to get in but I am still waiting. Kat was rude and very condescending and asked like if saying I'm sorry but I provided you the right location and proceeded to say what do you want me to do. I said I wanted to be see right away. And asi said I've known Dr Yousef for a longtime she said that's great so have I. And her expression when I asked to speak with Dr Yousef was very unprofessional. This will be the last time and I am sure me saying that doesn't matter

Dr. Martinez is the best . He takes the time to explain the process or procedure that is required…read more He is very professional. The office workers are always helpful and kind when I come. It is clean and the care that they give me I will not find at another doctor's office. This team of of doctor's & nurse's at this office care about their patients. I am very grateful for my neurologist. Thank you Dr. Martinez , you and your staff for all you do.

DR. is great but he has a staff member old female spanish woman who keeps me from making…read moreappointments ...she lies about insurance saying my payment hasn't gone through for insurance. LOL I called BCBS and they said she has nothing to do with my insurance payment of course. I just wonder if Doc Martinez knows that this staff member is destroying his business? I have a voicemail she left me denying me a visit and my LOP from my lawyer. So I have not been able to see my fav DR in a couple of years. I am posting her message here for all to hear her excuses for not allowing me to be seen. It is fraud and illegal and she needs to be fired ASAP. Oh she doesn't know I can sue her personally for discrimination.

Dr. Sierra is the BEST! He has been my pulmonologist for around 15 years. He has managed to keep me…read morefunctioning and preserving my quality of life through some very difficult years of severe exacerbations. Jill the Nurse Practitioner is an ace in the hole when Dr. Sierra is not available. I have been impressed with how they were training their newest ARNP with specific information and interaction with the patients while shadowing the existing staff. Dr. Katz is a great stand in for emergencies too. This practice does all it can to take care of their patients and making hospitalization a last resort, even seeing and treating a patient multiple times in a week to assure improvement!

This clinic is a bit of a drive for me. It takes anywhere from 40-60 minutes to drive here (one…read moreway) depending on traffic. With that said, the front desk staff has always been welcoming and helpful. Mo the nurse or medical assistant is upbeat, friendly, and extremely helpful. Dr. Miller, the Hand Specialist, is warm and has an amazing bedside manner. She is very thorough with her examinations and explains things in details. She listens to my concerns or questions and gives me detailed responses. I could not be happier with my recovery. It may be slow, but slow healing is better than the quick worsening that I experienced while being treated at another clinic and a general physician.

I had a very disappointing experience at this location. The staff came across as dismissive and…read moreunprofessional from the moment I arrived. Even though the lobby was empty, I waited over an hour before being seen. During check-in, an employee interrupted the process to ask the receptionist what she had gotten him for his birthday. Instead of focusing on the patient in front of them, they continued talking about the birthday conversation, which made the interaction feel disrespectful and unprofessional. The physical performed by the physician assistant also seemed rushed and incomplete. I had a physical at another location the day before, so I had a clear basis for comparison. The exam at this location felt more like a box-checking exercise than a thorough evaluation. I ultimately decided to walk out because I no longer had confidence in the level of care I would receive. Based on my experience, I would not recommend this location to anyone who values professionalism, respect for patients, or quality service.

Went the for a UTI, was seen very quickly. Diagnosed my problem and called in my medication. Very…read morenice staff!

Waited over an hour to see a doctor, and another hour for a strep test said to take "6-10 minutes."…read moreI feel like they forgot about me. I ended up crying out of stress because I paid $150 (yes they raised their prices, it used to be $100), and didn't receive any care besides gaslighting and a combative attitude from the doctor. My throat is so much worse today and I'm out of money. I don't recommend this office.

Came in for an X-ray of my toe. Made my appointment online which was very easy. Came in and was…read moregreeted by friendly volunteer staff. The wait area isn't very comfy but that ok because I didn't have to wait long. The staff was very friendly and explained very clearly what she needed me to do during my X-ray. In and out within 15 minutes!

The new nurse is caring and loving I'm in love with doctor she make every visit specialread more

Dr. Adrienne Serneels & NP Thais Forbes are excellent. This general care (all female) medical…read moreoffice almost always runs like a well-greased machine. I had HMO's long ago, but never one that managed my care so well. This is a very busy bilingual (Spanish) practice staffed by very hardworking & kind individuals. Appointments are necessary unless there's an emergency. The nurse practitioner is my personal favorite. She genuinely cares about patients. She dedicates a great deal of time to speaking w/ each patient about any concerns, fears, goals, etc. On one particular visit when I was the last patient of the day, she was with me for 40 minutes as we tried to figure out what might work to treat severe insomnia. (I try to avoid Rx's.) *On this particular visit, she spent 50 minutes w/ me* The very friendly women here are humorous as well. After shedding 30 lbs in fewer than six weeks, I was assured the office scale must be broken; it was gently requested that I re-weigh:) Thankfully, for them & for me, their scale is in perfect working condition. Why not 5 stars? If you work full time w/ standard hours, you'll have to take time off from your job. The last appointment of the day (M-F) is 4:00 PM. (Why docs don't open & close a little later to be more accommodating to employed patients boggles my mind. Ugh.) There's also a weak link within this office regarding referrals; sometimes getting the staffer to provide one in a timely manner is quite difficult. However, Cindy (front desk receptionist) is amazing-- friendly, proficient, helpful, & can run circles around receptionists everywhere:) Over this past year, the office replaced its hoard of soft chairs (which the elderly & this formerly disabled woman could barely get out of); the lobby is now perfect for those w/ physical disabilities. There's free coffee here, a water cooler, a poetry wall, & a large screened wall TV (set to local news-- not CNN or Fox, thankfully). If the office hours work for your schedule, I highly recommend Dr. Serneels & NP Forbes; they make an excellent team. It's obvious they care about those they treat.

I've been going to Dr. Lyter's office for over a year now and have received nothing but top-notch…read morecare. Dr. Lyter, Shiona and Jill, all make you feel totally comfortable and cared for during each and every visit I've had. I highly recommend.

Attached is and appointment I had at this office. I visited once . I attempted to make an…read moreappointment a few weeks later when receptionist insisted on arguing with me if is was na new patient or an existing patient after a few minuets i decided this is not the office for medical care I wish to visit further. If the Dr allows hes employees to talk like this he is obviously not in control. They waited over 3 years to send me a statement for $ 3.03. Again where was everybody for 3 years. If I owe the money it is not and issue the issue is if they run there office like there billing, I am concerned and you should be as well. I know I was correct in not continuing with their service. By the way I paid the $ 3.03 god knows the office needs this to continue after 3 years! Attached is an appointment I had at this office 07-05-2023 99204 Provider:David Lyter MD, MPH Insurance:Medicare of Florida / First Coast Service Opt J9 Office O/p New Mod 45-59 259.64 130.63 93.01 0.00 0.00 36.00 33.33 0.00 2.67 Min (ICD:I10) G0444 Annual Depression 28.01 17.70 9.95 0.00 0.00 0.36 0.00 0.00 0.36 Screening 15 Minutes (ICD:I10) Net Outstanding for this DOS 3.03