Graham Hill has been my residence for the past 4 years. The staff are the best from the leasing…read morestaff to the maintenance team. I would highly recommend this to anyone.

I have lived here a while. Not an original resident, but so close that I am considered one. I…read moremoved in in April of 2008 and am planning on living here for a while if things stay consistent, which I have little reason to doubt that it would not. At the time of this review I have lived here nearly 6 years. A solid place to live, nice folks in the rental office, great maintenance folks, nice amenities, and for me, a great location. I have a garden style apartment and I have a garage as well. This is a pet friendly and child friendly community. The places are well insulated, and my gas and electric bills are very low. We pay water, and PMI pays sewage and trash. One note, the rent is a bit higher than FMR for the county, but you are paying for convenience and amenities. Another thing to note, this is a very quiet community, and folks retire early for a good part. If you have a loud, late lifestyle, you may not want to consider here on that account.

Created a yelp account just to post this. I've lived at Union Flats since May 2022, and while the…read moreapartment looks modern on the surface, the experience over time has been one of neglect, disorganization, and complete lack of accountability from management. 1. Chronic Noise Complaints -- Ignored for Nearly a Year We began reporting severe noise issues with our upstairs neighbors around December 2024/January 2025. These weren't just occasional disturbances -- we're talking constant, disruptive stomping, yelling, throwing parties, sometimes shaking our walls and ceiling. Typical college frat behavior and an absolute nightmare. We submitted multiple noise complaints via the resident portal and received no response. We eventually followed up through direct email. At one point, a staff member named Melissa finally responded, telling us to contact Hampden Township Police ourselves -- essentially washing their hands of the issue. She also requested audio recordings for legal documentation "if the situation escalated." We provided those recordings. No follow-up. No updates. No indication anything was done. We were left guessing based on whether the noise slightly improved, but eventually it escalated again. This past weekend on September 21, 2025, their party, their TV and voices were so loud, we could hear it from the building entrance hallway. The stomping and crashing sounded like full-on wrestling matches. We had no choice but to contact police, just like management originally told us to -- because they did nothing. 2. HVAC Failure -- Another Example of Neglect This isn't our only issue. Our HVAC cooling broke and remained broken for nearly six months from Oct 2023 going into Spring 2024. We were told by management that they couldn't fix it until the weather got warmer, and then when a warm spell hit, we never heard back. We had to reach out again just to get basic air conditioning. Our apartment's thermostat read 88 degrees at one point while the call center agent we got directed to couldn't even find our original maintenance ticket because it was submitted in Oct 2023 when I called in 2024 to follow up. Union Flats has a chronic issue with broken HVACs throughout the complex. Their go-to excuse is that they must "wait for the HVAC vendor to be on site," which can mean waiting weeks with no air or heat while they give you this dinky air conditioner window unit that barely cools the living room itself. There is zero urgency when it comes to resident well-being. 3. Empty Marketing + Lazy Copy/Paste Responses Meanwhile, we're constantly spammed with emails about their new EV charging station -- as if that's more important than working HVAC systems or basic peace and quiet. And anytime someone leaves a negative Google review, management responds with the same robotic, copy-pasted message: "Thank you for taking the time to leave a review... We're sorry to hear your experience wasn't positive... Please email us at unionflatsmanagers@wpmllc.com." If they valued our feedback, they'd stop ignoring complaints, losing tickets, and forcing residents to deal with police just to feel safe in their homes. Over and over again, Union Flats has proven that they do not care about tenant wellbeing. Any problem you have from loud neighbours to broken HVAC units will be handled as slowly and vaguely as possible. They've raised our rent every year and it's not worth it. This place is a money machine, not a community.

My partner and I have lived here for 3 years and we are ecstatic to be moving out. Although it's…read morenice to have a pool and fitness center in the community, the cons make those things not worth it. Things we like: -The maintenance crew is incredibly helpful and kind and has made sure that when they needed to come in and fix the plumbing, that the time worked for us with having a newborn. -Its nice to have a bathroom in the primary bedroom. Things that we absolutely hate: -Rent is incredibly expensive for paper thin walls and facilities that are mediocre, at best -Management is unresponsive and not very kind -Our rent has gone up a lot since we moved in for no reason other than inflation. They would rather lose respectful, clean tenants that have never caused problems than keep their rent at a reasonable rate. -They have no idea how to manage recurring payments. They've forgotten to add the pet fee for over a year and a half and then when we said that was their problem, not ours and we weren't paying it back, they said they would "let it go this time". -When we broke our lease 3 months early due to buying a house, they said they would only honor it if we complied with their BS rule about paying an additional 2 months rent even though they routinely brag about having a waiting list. The money grabbing corporation is atrocious. -They guest bathroom tub is incredibly small. An average sized adult can't take a bath. -They heating/cooling system is in a closet in the living room. The only place to put our TV is right next to this closet. When the heating/cooling is on, it's so loud it's impossible to hear the TV unless you turn it way up. I get that the renting world is messed up all around right now with slumlords, disgustingly high rent, and low quality housing abound, but do yourself a favor and look elsewhere.

Dont bother living here. The management here is the worst property management ive ever experienced…read moreanywhere in my life. They got rid of designated parking spots, so now I have neighbors who park in spots that have lines saying dont park here, you call and ask them to look into it, they still dont. I write emails to them about small maintained things, dont get an answer. I had an upstairs neighbor so unclean we had a fruit fly infestation. They go upstairs and deem him responsible since we share drains. They insist theyll do monthly checks (and haventt done so!) and told me I should be neighborly and ask him if he needs help. Sorry, in what world? They never maintain any outside landscaping maintenance, said they stain our porches but havent so everything is a mismatched color, it smells like garbage outside 24/7 due to the plant next door, etc. Spend the extra money and go somewhere else where they actually care about you and the quality of your life.

You DON'T want to live here! The property management team DOESN'T care about the tenants. They…read moreused to offer a designated parking space (1 spot per apartment).... thats GONE and they WON'T consider it again for tenants. So, its a free-for-all... if you have a neighbor with 3 cars, guess who takes the spots... the neighbors with 3 cars! Also, the walls and ceiling are paper thin so its cold inside AND you can hear neighbor's conversations. Do yourself a favor.. DON'T move here!!!!!

Location of the complex is good and really decent. Close to everything…read more Within the apartment though: cheap carpet, very old appliances, kitchen cabinets from 1950's, no washers or dryers in the unit nor balcony. When wanting to transfer to a different empty unit, because that one unit has washer & dryer & balcony, you're asked to pay whole full months deposit again, plus $500 transfer fee, which would equal over two thousand dollars plus a months rent. Way overpriced for what is offered, that's for sure

In September of 2017, I just sold my house and needed a 90 day rental until I moved to Florida. I…read moretook a chance with these apartments and was very disappointed with the place. Here's just a few of the things we had to endure. 1. The walls and ceiling were paper thin, so we'd hear the person above us in their rocking chair at all hours of the day and night. 2. The wall mounted AC units (similar to a hotel) were drafty and let in cold air, so I had to stuff old rags in the pull out filter so the rooms weren't chilly. 3. Bugs in the apartment. In fact, we received a letter from the apartment staff alerting us to a bedbug problem and they had to spray in our building - a week after moving in. 4. People smoking in the foyer, so our apartment smelled of cigarettes. They didn't want to go outside since it was cold, so the hallway reeked of cigarettes and eventually made its way into our unit. 5. Automatic utility charges to our account. And they calculate this by sharing the cost between all the residents of the building. So we paid $22 a month for water, $38 a month for sewer, $13 a month for gas, and $5 a month for trash. Not to mention a $7 monthly service fee and 2% charge if you pay online. And we paid electric on our own separate account. 6. Crazy neighbors across the hall had the cops show up late at night on a regular basis, banging on their door to wake them up as they searched for the fugitive boyfriend. This one night the guy crawled out of the window to escape as the cops were talking to his girlfriend at the door. They catch him in the parking lot near my bedroom window as the squad car lights flash through the window blinds. Yeah, it was worse than some bad sitcom. 7. Ceiling heat vents made loud noises as they cycled on and off - this odd clicking sound that would happen at all hours to further aggravate us. Simply put, Camp Hill Plaza was the worst rental experience of our lives. Overpriced and dilapidated, it's only redeeming quality is the location, near route 581 interchange.

I have lived here twice now. The first time was okay. I did have a flea issue although I had no…read morepets at all! Took them about 2ish months to take care of. The second time has been annoying to say the least. I recently called quite a few times to let them know I had ants coming in through my back window (I'm in the townhouse). Nobody answered like always. If you're renting here, dont bother calling the office. Only time they answer is if you're someone looking to rent even then you feel like a bother. So I resorted to putting in a maintenance request on 5/14. It's now 5/18 and I have still not heard from anyone in the office. I went online to rent cafe and it shows completed next to the work order which it was not at all! The laziness of the office staff is crazy! The only plus about this place is the maintenance staff. They are wonderful and will bend over backwards for you! Always respectful and genuinely great people. The dog park is a joke. Last time I went was about 2 or 3 weeks ago and the trash bin they have for doggie bags was overflowing. It was disgusting. Not only that but I was cleaning up after other tenants dogs! There was also a hole in there that can break a dogs leg is stepped in in the right way. The landscaping is rarely done. Grass will always be up past your ankles. If you're looking for a safe place, dont come here. I've seen numerous people being arrested and cops are always here! My lease will be up in August and I cant wait to get out! Save your money. It's over priced for what you get. It looks very cheap on the inside. They change your rent after lease is up and most of the time it goes up. Mine went from 1140 to 1219 not including pet or trash fee. If you see any recent reviews, it's because if you put a good review on any of these types of forums, your name will be put into a drawing to win a 7 night stay at a resort for $100. Good job trying to brid people!

I was thinking about moving in here but a friend a mine who lived there for years said she had an…read moreexperience with bed bugs and they didn't take care of the issue and they made it look like it was their fault. They treated them bad also. They also wouldn't renew their lease and made them live in this environment with bed bugs and not caring

I moved here end of Nov 2020. I love it here. Love my apartment and the fact that the community is…read moreso close to everything. Most of all love that the office staff and maintenance crew is awesome. They respond so quickly to any problem that arises. I have called several times with issues that needed their expert advice and someone came immediately, and so friendly and eager to assist. Also love the quietness, I never hear sounds from neighboring apartments. The residents here are all so friendly and several time I have had residents offer to help me with packages and taking trash to the dumpsters. There is ample parking and in the winter the parking lots and sidewalks are taken care of as soon as possible. All in all, a great place to live.

My daughter, girlfriend and I moved in here at the end of 2020 and left after 1 year. We were happy…read moreuntil we decided to look for something with more space. The lease stated the carpets were to be cleaned before leaving. Professional cleaners in the area were all booked up and could not fit us in before the end of our lease. We reached out to management about the cleaning companies not being able to schedule us before the end of our lease. We were told if that is the case that Oakwood Hills would do it themselves for $106 plus any stain removal. We spent HOURS cleaning the apartment before our lease ended only to receive a letter in the mail stating that not only were they keeping out $750 security deposit but that they were also charging us $1300 on top of that to replace the carpet for supposed "stains". We were the FIRST people to live in the apartment and we had only lived there for 1 year. The "stains" that they claimed required and ENTIRE CARPET REPLACEMENT were the size of a dime (maybe smaller). When I reached out to the property manager, she actually admitted that her team DIDN'T EVEN TRY to get the stains out, they just decided to replace the entire carpet. Do not rent here unless you want to be charged $2000 when you move out. Thankfully my family and I took photos of the apartment before we left. We've sent them to our attorney. The $2000 charge for the stains they claimed were bad enough for a carpet replacement is laughable.

I have lived in these apts for years, and have a friend who used to live here as well…read more Starting with the upsides, the neighborhood is very nice looking, like a park, next to a nice little forest and creek. Maintenance is ok, they get things fixed, and do respond rapidly to emergencies. BUT... the office staff is horrid. Zero out five stars for them. They are rude and impolite, seemingly unaware that customer service is important when said customer is spending 15 thousand dollars a year! There has been a revolving door of employees at the office, and they have been consistently bad. They will jack your rent every single year. 3 to 5% up ever year, until about 2021, when they went berserk and raised my rent 15% in a single year. And when you move out, they will nitpick you for every single damage. There is no negotiating with them either. Your landlord will be a corporate lawyer. And don't fall for their smiles before you sign on the dotted line. Those smiles will disappear once you sign the contract. I only gave an overall rating of 2 stars because the neighborhood is quite nice. The landlord / rental office is appalling. Do not rent here!

Wow. Is it me or is property management just unprofessional in Central PA? The two leasing agents…read morewere arguing over who would tour me and one finally flung her hands up and walked away. Too funny, needless to say, if commission is such a big deal, maybe they need better jobs.

Great manager and maintenance staff and the area is well maintained and landscaped. The location is…read morecentral to everything you might need.

A wonderful office staff, always so helpful. Even retrieving documents I needed far after I lived…read morethere!

The women in the office should have been shut down along time ago. What an embarrassment to the…read morecompany. I had come to help my son after a surgery and the manager kept coming to the apartment every few days to see if I was still there. After the third visit she was very upset that I was still there. We were told if I stayed for longer that 30 days she was going to raise his rent!!! She absolutely watched us everyday. This woman was a nightmare. It is truly an ugly place to live. Nothing is kept up. Snow removal, what snow removal? Awful place.

I recently moved out of my Wesley Park apartment. I can tell you that my experience in the three…read moreand a half years I was there was no less than disappointing. Even though I kept to myself and always paid my rent earily I had many problems during my time there. Whenever I had an issue, the management did not address my concerns promptly. I once had a clogged sink and it took maintenance three weeks to come fix it... This is just one of many examples of my troubles while living there. It just seemed that anytime I had a problem that it was a huge inconvienance to get anyone to help me. Once a maintenance employee came to look at a problem with my stove (I smelled gas) and told me I was imagining it. I had a repairman come look at it and he said that if I lit a match even from all the way in my bedroom there would have been an explosion. I also had a very bad experience with a blonde haired woman at the front desk in the office. I voiced my complaints to her and she got extremely rude with me to the point of using foul language. I did not serve our country to be told that "I was a poor excuse for a tenant and that I should mind my own F****** buisness instead if bothering the front office all the time." One day all I did was walk in and she said, "Turn around, I don't have time for your sh** today." I was very displeased with her. I only went to the office if I absolutely thought it was important. I feel as though she treated me as a low life when in reality I kept to myself, and abided by their rules.