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George's Sporting Goods

5.0 (1 review)

Services - George's Sporting Goods

Clothing alterations

Clothing mending and repair

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2 years ago

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DICK'S Sporting Goods - "no receipt exchange" receipt

DICK'S Sporting Goods

(4 reviews)

$$$

Bought nike shorts for $45 for a gift but they were the wrong size. Went in the very next day to…read moreget a different size. This one was $40. Went to the register to do an even exchange and to have the remaining $5 put back on my original debit card. Manager said their "return system was down" and had to ring it up as a "no receipt return" even though I had my receipt from the day before. Manager said I would get the $45 back on a gift card which I was going to use immediately to buy the $40 shorts. Cashier, Rayvin, showed clear signs of incompetence of her cashier and customer skills. Ended up leaving with no gift card and no money back. The new pair of shorts rang up as $36 but Rayvin said it showed up in their system as an "even exchange." We stood there for 30 minutes and lost $5 or $9 in the process of exchanging a pair of shorts that was more expensive than the ones I received. Was late for the birthday party so I left without getting a clear answer. Upset that the employee's lack of knowledge and skill prolonged a simple exchange process. She said to her other manager "she was ready to go home" so she tried to gaslight us by saying it was an even exchange. How is it "even" if the receipt says the new pair was $36 (currently $40) and I paid $45 for the other pair the day before?

Friendly staff and huge selections. If they don't have your size or item, they'll order it and have…read moreit delivered. The store is clean and well organized. New items seem to arrive often. I appreciate the spacing of racks too, allowing you to wonder around easily. :)

George's Sporting Goods - sportswear - Updated May 2026

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