Sadly I didn't actually get an appointment here…read more After waiting over a week to be accepted as a new patient they finally reached out to me to get scheduled. Okay fine. Fast forward to the day prior to the visit I start receiving text messages for check in to my appointment. Okay, a little odd seeing as it's not until tomorrow. Don't people normally check in 15 to 30 minutes prior? So I left it alone thinking that maybe the system was just being a little wonky. The day of my appointment I am very busy at work, trying to get things done before I have to leave early to give myself plenty of time to fill out the new patient paperwork that they informed me of. No sooner had I made it to my car, pulled out my phone... I saw no less than 7 text messages spamming me over the course of 12 hours to check in to my visit, a missed phone call, and the final text stating that they had canceled my appointment. I literally had almost 2 hours before my actual appointment. I talked to the woman who answered the call and she had stated that I had to reschedule. Wouldn't give me a reason as to why, so I asked her if it because I didn't reply fast enough to my appointment reminder? She said no. I went home and told my boyfriend what happened. His response, "Yeah... they do that if you don't answer them." So technically, I'm also dealing with reception lying about the reason for the cancelation. I'm sorry that I didn't respond to the spam. But if I tell you that I will be there at 4:30pm, I'm gonna be there at 4:30pm to fill out the new patient paperwork for my appointment that you scheduled at 5:00pm. For those that can't make their appointments when they say they can be there, well... that is a "them" problem and should be handled accordingly. I think its disrespectful to the client to expect them to respond to them outside of the window discussed and then cancel their visit because they didn't text back when you wanted them to. Had they left it alone I was actually scheduled to arrive just after 4pm giving me plenty of time to fill out their paperwork. Unsolicited, she provided times for a new appointment. But I told her that I was so irritated with the situation that I would call them back when I wasn't so irritated. Right now, I am on the fence as to whether I really want to.

They will treat a medical emergency like a minor inconvenience. Make judgements based off of age…read moreand sex. They don't listen to your symptoms of medications and if you come in sick often they only work to prescribe you constant medication that is just basic or over the counter instead of getting down to the issue at hand. Don't go here, theyre just trying to make more money for themselves by putting you on medications you may not even need. They don't work actively or very fast when it comes to getting referrals for the rheumatologist and may delay the referal to the point where you have irreversible damage because of their lack of compassion or concern. Brinkhoff may seem like the best physician there, but as someone who was forced to go here since being a child, they do not care. They will force their views and opinions while their psychologist or whoever is the behaviorist there doesn't know the differences between ADHD, ODD, Autism Spectrum or BPD. Quick to diagnose a SIXTEEN year old girl with BPD. People need proper diagnosis and care, this clinic needs to be shut down. Beinkhoff practically calls out every 4 out of the 6 days they're open So shes not the most reliable. These people need their degrees revoked and clinic shut down it's ridicLiliya. Not to mention you can't have a visit with a balance of 150 dollars. So their limit for how much of a bill you can have is also very small in this day in age where everyone Is struggling to afford.

My partner was welcomed to visit Autumn Ridge Family Medicine for the sole purpose of a consult…read morewith the Bryan Physician Network Pharmacist who also works out of our own Primary Care Physician's office in Asland, NE. My wife was I'll and needed some immediate assistance from the Pharmacist who was working at Autumn Ridge that day. It saved us the time we'd have to wait to see them later in the week and the travel from Lincoln, NE to Ashland, NE. We appreciate Autumn Ridge's hospitality and professionalism.

It really depends on the Dr. you see. I love my Drs. Gabe and Jerald Rector are absolutely…read morewonderful. I can't say much about the rest but I've been seen by both of these guys for years. I've followed them from place to place and I feel that they've always taken good care of me. Their office has changed and I can't get over the "long, long, long "Freddy Kruger" hallway but I love the aesthetics. Their warm type of home spun care is appreciated. They listen and care about my life and how I feel. I don't get that at other Dr. offices. Thanks everyone there for being outstanding.

Checking in was very quick and easy. The quality of the care was excellent, my PCP listened to me…read moreand understood my needs. The nurse who checked me in was wonderful and professional yet personable. Overall, my experience at Southeast Lincoln family physicians was excellent. I have been a patient therefore over 20 years and will remain there for the foreseeable future.

I have had the worst experiences with Dr. Hamann's support staff. They are painfully rude. I am…read moreglad that she is leaving the practice so that I don't have to deal with them. Dr. Hamann would tell me one thing then her staff would tell me something different and treat me like an idiot for explaining what Dr. Hamann had said. I would have to explain everything to Dr. Hamann over and over every time I saw her. Tami the CMA should not be working anywhere with people. Just absurd.

Dr Fischer is top of the line. I respect that he's been to medical school and knows a lot of stuff…read more He respects that I have an old, stupid body and I know when something is different. We have conversations and he likes learning new stuff.

From the moment you walk in the front office you always greeting you and very helpful. We have one…read morebest doctor in Lincoln who go out of his way to help you with anything. That is Dr. Thomas Fischer. Thanks for everyone in Family Physician Group. Awesome group of people

Awkward location. Not enough parking. Walk into the lobby and waiting seats are 3 feet away from…read morethe receptionist. Apparently they forgot about HIPPA requirements for patients. To get there, you have to drive around the Amigos Mexican restaurant parking to get to a very narrow parking area. On the back of the building is HOME realty. It will be fun when there is snow piled everywhere. My PCP transferred to this facility after several years of being affiliated with another health system at a different location. I'm seriously questioning who selected this location and did the physical layout. The exam room, at least the one I'm was in was 10x10 feet with sliding doors. Furniture looks like an IKEA tiny house design. Don't get me wrong. I have nothing bad to say about my PCP or His PA. It's the building/facility that is my issue. I'll give it a couple of visits before I decide to jump ship and switch doctors.

The new location wasn't amazing at first but they have made improvements and now is up to standard…read more They have since put in new furniture that changed the ambience from sterile clinic to a homey, comfortable family sitting area. The receptionist is as far away as many other doctors office I have been to so I don't think there is a HIPPA concern. The actual patient rooms are great. There's really nothing wrong with their physical location other than it's hard to find the first time you go. As Keith in the previous review stated, it's behind amigos and a reality office and doesn't immediately stand out. Parking is fine for the small location though. I've never had issues finding parking for my visits. The reason to go to Northpoint Family medicine doesn't really have anything to do with the setting though. This clinic is operated by Byran and is a great boon for our community. The doctors I've seen there are honest, caring, and go above and beyond the call of duty. Gab in particular is amazing. The staff is accommodating, professional, and pleasant. This is in great contrast to the last place my PCP was at (Autumn Ridge ran by CHI) which seem micromanage the doctor-patient relationships to increase profitability. I am appreciative of this new location most because it is away from the previous management which made life difficult for both the doctors and the people they serve. 5 stars! 100% would recommend family to see them.

This is the worst possible place you could go when you need "Urgent" care. The two ladies at the…read morefront desk were beyond rude and unprofessional. Took minutes of my time for them to not be able to find me in the system telling me I have never been here, when I have been here multiple times. Can't believe this happens at a medical facility. This place is a joke. Drive up the street, much better options.

They are a pretty nice family friendly place. It's run like a doctor's office and they do not…read morecharge minor emergency fees. So keep that in mind, if you're gonna compare them to a minor emergency center.

Possibly the best doctors office I have ever been with for care. Dr. Glen and his entire staff have…read morebeen so kind and patient. The office is incredibly clean and you never have to wait cattle call style. It is greatly appreciated from the customer point of view. Highly recommend.

Love 'em! Always responsive to me. They have been taking care of me for over 10 years. Great doctor…read moreand staff!

Incredibly rude and unhelpful, not knowledgeable and not the least bit compassionate.read more

Event happened over a year ago and I'm sharing on someone else's behalf. Patient was complaining of…read moresharp abdominal pain. Scans were done then Dr. Vandenhul said all they needed to do was lose weight and eat more salad, and that there were no gall bladder stones. Those were her literal words. When the patient saw their actual doctor, Dr. Hamann (who is amazing), they were referred to a gastroenterologist because Dr. Hamann said there was an obvious problem. Patient had gall bladder removed, with the surgeon saying it was one of the worst cases of gallstones he'd seen. Dr. Vandenhul was absolutely dismissive, all while the issue she claimed did not exist, DID exist. Strongly urge anyone to not use her as a doctor. I refuse to see her if my PCP is unavailable.

She's the worst doctor experience I've ever had, by far, and I've had a couple of other ones that…read moreweren't very good. She would pause a moment and let me say what I wanted, but then she would disregard it totally. When I returned on a follow up visit, her version of what was said and agreed upon was very different than what was actually discussed, probably her thing of disregarding whatever I said. She seems to have the idea that she's a general and we're lowly privates, and apparently believes if you see her that your body and life are no longer yours, they're now hers. I saw another patient that was very upset and trying in vain to see a different doctor, I assume she must be one of her patients. From my experience, I suggest staying far, far away from her.