Horrible Experience - Avoid at All Costs
I wish I could give zero stars. My experience with Dr. George Lim has been nothing short of a nightmare. My very first visit to get dental cleaning was ok and got my trust. Unfortunately, that was as far as it went. That trust led to a month of excruciating pain and loss of two teeth.
I originally had no problems with my two upper teeth, but Dr. Lim convinced me that I needed crowns. On July 25, 2024, he put in two temporary crowns, and that's when my ordeal began. Every day since then, I have been in unbearable pain. My cheek swelled up, I couldn't eat, drink, or even sleep, and my mouth was so swollen that I could barely close it. The pain was so severe that it affected my ability to work and function normally.
I frequently visited the office due to the pain, but the office staff, Joana and Liliana, were as rude and dismissive as Dr. Lim. The emergency line they claim to have is practically non-existent; it directs you to text them, but when you do, you get no response for hours or even days. When I expressed my pain, they accused me of not taking enough painkillers and antibiotics. Even after I told them I had maxed out the allowed dosage and had to use numbing gel from another dental office, Dr. George Lim's daughter Shanna Lim, who is also a dentist, showed no sympathy and instead accused me of stealing their numbing gel. Their lack of empathy is shocking.
When I was seen by Dr. Lim and his team, they twisted and shook the crowns so violently that I feared they were further damaging and even loosening my already infected teeth. When I voiced my concerns, they rudely cut me off, insisting they knew what they were doing. Appointments were another nightmare - I was often made to wait 2 to 3 hours after my scheduled time, while other patients who arrived later were seen first. When I pointed this out, their response was a dismissive "Oh," followed by them turning away from me.
This morning, I woke up with a completely swollen and distorted left side of my face. Despite having a 10 a.m. appointment with them, I rushed to urgent care first due to the swelling, also knowing they would leave me waiting in pain for hours anyway. I arrived late to the dentist's office, the only time I was late, but Dr. Lim and his office used this against me. When I asked Dr. Lim what to do about the conflicting medications from his office and urgent care, he lost his temper and yelled at me for getting drugs elsewhere. In the end, he screamed at me to just pull the teeth out.
After a month of sleepless nights, constant pain, and hours of waiting in their office, I now find myself with two painful loose teeth that were perfectly fine before Dr. Lim started his work. I am devastated at the thought of financial burden of needing implants due to their rough handling.
This is the shadiest dentist I have ever encountered. If you value your time, health, and sanity, stay far away from Dr. George Lim and his practice. This dentist deserves to have his license revoked. Thank you for reading my review. If you want more details, please feel free to message me. read more