These folks are plain awesome, they really take care of my Mother with great patience and…read morefriendliness, they take there time. Plenty of explanations so you know exactly what is going on at all times.

Beautiful environment. Most of the nursing staff are wonderfully kind and supportive professionals…read more They have and are taking exceptional care of my mom. They are respectful, loving, gentle and compassionate in their interactions with her. Covid restrictions in place are unacceptable for families with a dying member. Asked for change consideration but received no consideration. Hoping that changes for remaining and future families.

From the owner: Specializing in: - Hospices…read more- Physical Therapists - Assisted Living Facilities - Home Health Services - Assisted Living & Elder Care Services - Nursing & Convalescent Homes

Lower cape fear hospice in Bolivia North Carolina demonstrated compassionate care during my…read morefather's recent stay. Their kindness and support, and encouragement helped us with his transition. They were amazing. My family appreciates everything they did to make the transition easier for us and taking such good care of my father. The grounds were beautiful. We enjoyed walking through the garden and having a quiet time to reflect and pray. Thank you for your amazing attention, support and compassionate care for my father.

From the owner: Lower Cape Fear Hospice, a nonprofit hospice and palliative care agency, was created by community…read morevolunteers in 1980 to provide the highest level of care and comfort to everyone facing advanced illnesses, support and counseling to families, and education to our communities. That same volunteer spirit and community commitment still drives the compassionate care we offer today. Our dedicated team of caring professionals encourages everyone to live well because we believe every moment matters. You matter!

Recently we lost a loved one who was transferred here for hospice care. The staff was very kind and…read moreengaging whenever we visited or called the nurse's station. Joanne and the social worker on site really provided excellent bedside manner and compassion. Palliative care is difficult for families to navigate having worked in the field myself previously. The staff here truly care and the grounds and facility are in pristine condition. When it was time for my uncle to transition, the social worker had him discharged home to us so that everyone could say their final goodbyes at home. Thank you to the wonderful women who work here.

From the owner: Specializing in: - Hospices…read more- Nursing & Convalescent Homes - Physical Therapists - Assisted Living Facilities - Home Health Services - Assisted Living & Elder Care Services

Comfort Keepers was recommended by a friend who appreciated their services for her aging mother…read moreseveral years ago. When my 97 year old aunt, who has some dementia, moved in with me we needed a consistent caregiver several times a week. We feel so fortunate to have found someone who not only brings her competent skills and caring attitude, but provides joy and laughter. In addition to the necessary care, she brings poems or an inspiring story to share and she plays my aunts favorite game of Rummikub. We look forward to the days she's here and I'm a little jealous because they have so much fun. Comfort Keepers staff has been so very supportive and attentive to our needs. I know my aunt is getting quality care while enjoying our caregiver's company, and that's a blessing! Laura W 6/26/21

Comfort Keepers in Wilmington cares deeply about their clients and their caregivers. They take the…read moretime to create a plan of care, visit the client, and create the best situation possible. They also make sure caregivers are professional and dependable. Alyssa Kelly, owner, has been owner of the company since 2007. She takes the time to pick the best of the best. I've even met some of their home office employees and I really appreciated their kindness.

As someone who works in healthcare, I fully understand how important giving adequate care is. If I…read morecould give zero stars I absolutely would. I urge anyone considering Brookdale for their family too please reconsider. My granny was a nurse her entire life, Director of Nursing for a long time as well at the Sealevel hospital/Taylor's Extended Care so she taught me compassion and also how important loving what you do would turn into a reflection for your patients and their family. My granny DESERVED to pass with dignity. Every single person deserves that, along with their family. What we were given in return will forever haunt me. My granny was placed on hospice I'd say 1-2 weeks prior. (Hospice by the way that came in was great too me and showed my granny the love she desperately needed there. Also let me add they did have a few great nurses and aides but unfortunately only a few can't provide 24/7 care needed). When it was time to have our family come in because time was slipping away I immediately wanted us in our own room. Everyone deserves a room for privacy while making an end of life transition. On August 8th I arrived around 3pm. She was in the memory care unit with a room mate, no curtains for privacy are even in their rooms. Instead the roommate was taken out of the room and wheeled into a dining room area. Unfortunately and still unknown as to why, my granny had no medication for pain. We tried keeping her as comfortable as possible. No washcloth's were to be found. I asked for a mouth swab as her mouth was very dry and also none to be found. I drove to the medical supply store at 5pm for mouth swabs and to Walgreens for washcloths. We have a family of 20, and we all took turns coming in and out. At around 7, I asked someone how often they are checked on and repositioned. She said every 2 hours. I let her know I had been there since 3 and NO ONE even bothered checking on her, or even asking could they get our family a drink or anything. Where I work we roll out the red carpet for family. They have privacy, refreshments, and I'll check on them until they tell me to go away! They DESERVE THAT! Instead, I washed my granny myself. Her face, her bottom, got her repositioned, and brushed her hair.. One last time. Around 7... I also realized I had YET to see the roommate but I kept hearing them tell her to "sit down". Bless her heart, she had been sitting in her wheelchair since I got there at 3pm. They finally brought her in her room around 8-9pm and got her in bed..... She deserved her space and privacy as well. She also had no business being in a room with 15 people surrounding my granny at 12:39 am as she took her last breathe. She then had to lay in the same room as someone deceased waiting for a funeral home! I left maybe 10 minutes after my granny's passing because I was disgusted with how she had given so much of her life making sure everyone had the care they deserved. That was robbed of her. My only saving grace was the fact that we did all fit in the room to surround her as she passed away. Brookdale by all accounts was disgraceful to our family. I am sad to even imagine any other family experiencing that. I hope some serious changes are made before it happens to someone else and their family. I also wanted to say that despite our horrible experience they did have some women there that did reach out a hand during our time of desperation. She was very understanding and kind; kindness goes along way. I won't name names, but she and the few others that previously worked with my granny know who they are!

My dad was officially diagnosed with failing kidneys and liver 6 months ago. He decided to take…read morethe Hospice route and was able to stay at home with my mom up until the last 3 days of his life. Lower Cape Fear Lifecare made an impossible time bearable and peaceful. EVERYONE on staff from the front desk, nurses aide, RNs, to the social workers were WONDERFUL! Everyone was so kind, helpful, thoughtful and accommodating. You could tell that they cared deeply for not only my dad's comfort & peaceful farewell but also wanted my mom and I to feel the compassion and understanding as well. I would highly recommend this facility for anyone's loved ones that need assistance/hospice care. They helped make the best of a very sad situation.

company comes in your hospital room and keeps coming back until you accept hospice. They are pushy…read moreand rude. They make empty promises and are not going to help when something goes terribly wrong. They talk you into "letting your loved one go". Don't let them tell you that they will help extend life as long as possible, believe me, it will end quickly. One day my family member was sitting up in the hospital talking, and laughing with a lollipop and 2 yrs of life estimated by doctors. The patient went home that day with hospice for assistance only, not end of life care. They had an emergency situation come up, that needed immediate help in which instead of recommending a hospice revoke and hospitalization, they **talked my family into seeing that "letting go was best for us all" because they had been through enough. They died 31 hours later. We never said goodbye. We live with regret.