I have my mother currently under their care. The intake nurse came quickly and had all paperwork signed and then...nothing. I've had to follow up on EVERYTHING, from getting hospital equipment delivered to getting medication to having a nurse come out. I had a nurse tell me families administer that medication. And it's my first time administering the med and don't know how. Taking care of a dying loved one on top of that is a nightmare. I've tried looking for an admin number in their literature. You won't find one. You just get their answering service. Try looking online too. Only their answering service. It's been a joke. Someone has dropped the ball. And now I'm stuck and they are getting paid regardless of the quality of service they provide. read more