I live in Carlsbad New Mexico where Mental health services are very scarce. I contacted Nirvana…read morehealth in Roswell, NM to try and get help that I desperately need. I spoke directly to Ayanna Williams who helped schedule my appointment. When I asked her if I would recieve a confirmation or phone call to remind me she assured me I would before My appointment. I never received an email or a phone call from anyone after the fact. I did miss my appointment, and that is my fault. Part of the reason I am seeking help is because I desperately need help with managing my treatment, as well as help with ptsd, bipolar, and recently the loss of a child. Upon speaking to Ayanna Williams when I called today to reschedule, she came off as very rude and upset that I missed my appointment and refused to reschedule because I am on medicaid and she wouldn't be able to get the 100 dollar no show fee. She did however rudely suggest I walk in her office and try to be seen if I could but that she would not put me on the schedule again. I live almost 2 hours away and I feel this is discrimination against people who do not have commercial insurance therefore making a pay day for her when there is a no show. I completely take responsibility for missing my appointment however I feel the need to put it out there that this Ayanna Williams should not be helping anyone who suffers from any type of mental illness. What has Mental healthcare come to? I DO NOT RECOMMEND. And mind you I only missed 1 appointment.

From the owner: Nirvana Healthcare Services provides holistic wellness spa services and psychiatric medication…read moremanagement so patients can look and feel their best. Ayanna Williams, DNP, PMHNP-BC, offers in-person care to patients who visit the Waldorf, Maryland, office. At the Roswell, New Mexico, office of Nirvana Healthcare Services, patients receive care from a trusted clinical team and expert telehealth recommendations and treatment from Dr. Williams. Dr. Williams is exceptionally experienced in the latest progressions in care for mental health conditions. She promotes ketamine therapy, one of the most advanced options for treatment-resistant depression, as a great alternative to traditional medication management.  Dr. Williams is a licensed nurse practitioner with over two decades of experience providing home health care, psychiatric nursing support, and wellness services. She received her Doctor of Nursing Practice: Psychiatric Mental Health Nurse Practitioner credentials from the University of Massachusetts Global (formerly Brandman University) in Irvine, California, and her Bachelor of Science in Nursing from Excelsior College in Albany, New York. She is a member of several professional organizations, including the Neuroscience Educational Institute and the Psychopharmacology Institute.  Dr...