I'm not in the habit of going out of my way to post reviews (this is my second in five years), but…read morein this instance I feel as though it's the least I can do to show Jon from Protech Xpress my gratitude for his exceptional service and for making my task of finding a worthy used car for my young niece much less daunting and stressful. I could go on about my positive experience even more than I have, but I tried to keep it direct and concise. Finding a well maintained used car, one likely to last a long time and not cost a lot in ongoing and unexpected repairs, while working with a modest budget ($4000-$5000 in my case), can be a huge pain in the a** and a process fraught with pitfalls and risks. Coordinating with sellers (those who were willing to accommodate), trying to work around their schedules and mine, in order to get their car into the shop for a pre-purchase inspection turned out to be next to impossible and just not practical. So I looked online for a mobile mechanic to do on-site inspections and thankfully found Jon. The only other guys were not local but national outfits whose prices were higher and their turn-times for both scheduling the inspections and issuing the post-inspection reports were much longer (which increased the odds of the car getting sold to someone else in the meantime). After my first conversation with Jon I was pretty confident that he was an honest guy who cares about his customers, and my experience with him ultimately confirmed that. His intent is to protect his customers as best he can to the extent possible within his means and the parameters of the service he offers, from buying a bad car, or at least help them know what they are getting for their money. And while it's not officially an aspect of the service he provides, he ended up spending a lot of time with me on the phone entertaining a lot of general questions about cars, and the insight he shared with me was really helpful. I ended up having him do two inspections on two cars that I was considering after having met the owners and test-driving the cars. In the course of the first inspection he uncovered serious damage from an undisclosed previous accident that had been well covered, which saved us from buying a POS car that I otherwise would have gone for because we liked the car, it seemed to be in good order, and I trusted the seller was being forthright when he wasn't. With the second car he identified some maintenance issues that needed to be addressed but gave the car an overall clean bill of health. He sent me the report immediately after the inspection and spent a long time on the phone with me afterwards discussing the report in detail and its implications. With that information I was able to make a fully informed decision and effectively negotiate down the asking price. After buying the car we took it to our trusted regular mechanic to have them do the repairs that Jon identified upfront as being necessary, and that mechanic also performed a basic follow-up inspection and said that aside from the issues Jon had previously identified, the car was indeed in very good shape and confirmed that we had made a good purchase in his opinion. Having sincere help from an expert who was specifically working for my best interests really made the process easier and less stressful. It was definitely worth the upfront expense and I believe it will have saved me a ton of money in the long run. I'd like to spread the word about Jon and Protech Xpress, and will be posting this same review on some other sites. Happy car hunting.

I had Chris B come out and troubleshoot my system the other day. He was able to locate the problem…read moreand fix it. The price was right, and I was satisfied with the work done.

Been in business for years. Great team of local faces that you can trust…read more On time, friendly, consistent service. Give them a call for a checkup as the seasons change!