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Genesis Warranty Solutions

3.7 (3 reviews)

Services - Genesis Warranty Solutions

Furniture repair

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Music City Furniture Restoration - Before/After

Music City Furniture Restoration

(4 reviews)

If I could give zero stars I would. Worst company I have ever dealt with. It has been a year and…read morethe recliner this company promised to restore has not been completed. This recliner belonged to my great grandmother. I was then promised a refund of all my money ($500 deposit plus the fabric I bought) and to settle the matter he would still finish the recliner. That promise has been broken too and my phone calls and text messages go unanswered. You've been warned. Do NOT do business with this company. Worse experience I've ever had.

ANYONE THAT CONSIDERS JOHN HOLMES, who may or may not be doing business as Music City Furniture…read moreRestoration READ THIS & RECONSIDER! This man picked my furniture up April 17, 2017. To date I still do not have my furniture back. Until last week (called ad left a voicemail 12 minutes after we were supposed to be in court), I last heard from him on January 4th. He said my furniture would be returned in 7 days. I gave him until January 15th to return my furniture, or give me a call with an update or I would contact my attorney. I gave him a couple more days, and nothing. So I hired an attorney to send him a demand letter. He refused the demand letter, so my attorney's secretary placed on in between the doors at his store front. Still, nothing. The attorney's secretary contacted me on March 30th. She and her husband had dinner at Cinco d'Mayo and noticed the store had been abandoned and a for lease sign stood in the window. I started that day searching for his home address, because I had to have a place for him to be served in order to do anything. 2 Process Servers, my attorney's secretary, my cousin, and myself searched for almost 3 weeks before I found his address. I decided to file a police report for theft. The detective spoke with him and he apparently told the detective my furniture was ready for delivery, but because I had sued him, he was waiting for us to go to court and wait to hear from the judge. At this point, I had not sued him. Because we could not prove intent to steal, I was advised to file a Summons for Return of Personal Property. I went the next day and filed. The day of court, he did not show, but as previously mentioned, he called my cell phone and apologized for not being able to be there as he had to "sit with his sick mother". Waiting to hear how he responds to the judgement awarded to me in court.

Genesis Warranty Solutions - furniturerepair - Updated May 2026

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