Been working at Genesis Select Care for about 16 years. And out of all the Genesis I go to, Loch…read moreRaven Center is one of the best facility's I been coming to

I was pleasantly surprised by the staff here. I wasn't expecting much and they over delivered…read more Yolanda the NP was very responsive and the DON and Administrator went out of their way t0 make my stay as comfortable as possible.

Satisfied with the service I received from here! I had some issues with a frozen shoulder and the…read morestaff was able to provide me with useful techniques to regain my ability to use my arm more! Highly recommend!

From the owner: At Swift Rehabilitation, we take great pride in offering a comprehensive range of outpatient…read moreservices encompassing physical therapy, occupational therapy, and speech therapy. Our unwavering commitment to patient-centric care and our unique approach set us apart from other practices in the industry. Through a combination of innovative techniques, highly skilled therapists, and a holistic perspective, we have built a reputation for delivering exceptional results and improving the lives of countless individuals Holistic Approach to Care: At the core of our practice lies a holistic approach to care. We believe that successful rehabilitation requires addressing not only the physical aspects but also the emotional, social, and cognitive components of each individual. By treating patients as whole persons, we strive to achieve the best possible outcomes and empower them to regain their independence and quality of life. Highly Skilled Therapists: We take immense pride in our team of highly skilled therapists who possess extensive experience, specialized training, and a genuine passion for their respective fields. Our therapists stay up to date with the latest research and techniques, ensuring that our patients receive the most advanced and evidence-based treatments available Personalized Treatment Plans: We understand that every patient is unique, with specific needs and goals. Our business excels in creating personalized treatment plans tailored to each individual's requirements.

Type of care, Care quality and Office Experience HORRIBLE!! Unless you have the time to visit your…read moreloved one frequently, I would not recommend or entrust Towson Rehabilitation and Healthcare Center for long term disability. 90 to 95% percent of the long term care residents do not have family members that come to visit with them. What this does is it allows the facility to get away with things like leaving the resident anywhere from 4 plus hours without being changed or checked on. I am specifically speaking about the long hallway long term care on the second floor. The resident's clothes and blankets come up missing once they are sent down to laundry never to be seen again. It also doesn't matter that the resident's name has been written or sewn onto the garments. The residents do not have gowns, wash cloths or towels the majority of the time. My family member was left to lay in a soiled gown for over 3 hours because the CNA/GNA'S said that there were no clean gowns available. I let them know that this was unacceptable and she promised to go to another floor and try and locate a clean gown. How can the nurses do their job if the facility does not provide the necessities that they need in order to care for the residents. The care is DISGRACEFUL on the second floor. The aides are working 13 residents to one aide. Call outs are a constant thing so the residents are the ones left to sit in their own urine and feces. The hallway reeks of feces and bad smells due to lack of resident care. The employment turn over rate is astronomically high. If you hire CNA'S AND GNA'S and they're walking off of the job within 2 weeks, something is wrong and this happens on a regular. Call outs are a constant. They're always short staffed and yet nothing is done about it. Whoever is doing the hiring needs to be replaced because clearly they lack good judgement. My love one has been there for some years and I have tried to transfer them to another facility but due to my family dynamics it has prevented me from making this happen, so I'm left to deal with the piss poor care that is given. I've had many meetings with the administrator Laverne about my loved one's care and incidents that have taken place but it's like everything else over there, they walk the narrow line and then things go back to the way they were. The facility reprimands the employees that actually care about the residents and care about the level of care that they give to them but yet the slackers get rewarded. Make it make sense because it sounds backwards to me. Towson Rehabilitation needs to shut down their long term care floor(s) and revamp it starting with management on down the line. The owners ought to be embarrassed and ashamed to say that they are owners of Towson Rehabilitation and Health Care. You can tell that they spend as less money as possible for the products and care that's needed for the residence in that facility. If your loved one is residing there for long term care, for God's sake PLEASE go and check on them! By all means necessary try and get them transferred to a different facility. It's all about a dollar over there and the owners make sure they cut corners and costs on EVERY level! God Bless the Residents.

incident# 1 my father got there on fri 2/7/25…read more he fell & busted the left front side of his head on sun 2/9/25 around 9pm (around his eyebrow) trying to go to the bathroom on his own. he had been pressing the button for a while for someone to come help him go to the bathroom. when someone finally came they told him stop pressing the button. they left so fast, he didnt get to tell them what he needed. they never even asked what he needed. he had to go to the hospital. he had to get the opening glued shut. he also had a swollen black eye. no one called from the facility to say that anything had happened. we only knew that something happened because a nurse called from the hospital. unacceptable !!!!!!!! i spoke with the director of nursing, believe it or not nothing happened to the parties involved. i was told that disciplinary action took place. when talking to her, she even stated that she doesnt trust some of the staff there. if that is the case, why are these people working there? she even stop responding to me when i asked about an incident report. incident #2 my father used the urinals sometimes to help him from falling. the urinals were rarely emptied and i found myself emptying them every time i visited. i spoke with the director about the issue. the issue was fixed for like a day and then it was back to them not being emptied again. my father had so many different incidents that has occurred since hes been at that facility. the rehabilitation area he was located in on the 1st fl, the rooms were shared by 2 people. the bathroom was shared by 4 people because it was connected to the room on the other side. the bathroom was rarely cleaned. most times i came to visit my dad, the bathroom smelled like urine. they have agency staff that work there, not staff employed by the facility. most of the people dont care about the patients. there were some good nurses (udi- "the nice nurse", my father calls her, very nice, apollo was cool as well) and techs/aides/gnas (carrie was great & kathy was great). a lot of the tech/aides/gna had bad attitudes. the therapists did the bare minimum with helping him. the speech therapist, they had great conversation, but she would tell him that he passed on certain things and my father said that he know he didnt. he wanted her to be honest, not just pass him. laverne, the administrator seemed very nice and understanding towards the end of his stay. i thought the director of nursing was the head person, but she is not. my only advice for people who have love ones or friends there, please check on them!!!!!!! they act totally different when your love ones are not around.

I recently visited this particular Arden Courts to visit a family member, I was so amazed how this…read moreone particular caregiver Azia was when it came to the residents in her surrounding area, checking on them making sure they are okay having talks and laughs with them and was so attentive I love seeing the compassion in care of work and she was dressed so nice and properly.

We moved my dad into Arden Courts, Towson in October 2021, from a recent stay in a hospital for…read moreevaluation of his dementia. Overall, the facility is nice, it's clean, and there are activities that help many of the patients. The PT that comes in to help the residents is the best. However, when we applied, they happily came to our residence to get the non refundable "administrative fee" of $4k, paperwork and a few personal belongings. We were new to this, which they knew. We were never given a list of things to bring for my dad to help out, such as how much clothing, and what type of clothing, toothbrushes, razors, shoes etc. We were never told what to expect or how to communicate concerns. They did not shave my dad or groom him on a regular basis. My mom would bring his electric razor to shave him when she visited. Their beds are twin beds, close to the floor but are not hospital beds and don't have side railings. They medicate per a part time Doctor and part time Psychiatrist with no communications to the family. At one point my dad was so over medicated, he couldn't hold his head up and could barely eat. The mental health med, prescribed by the psychiatrist without any knowledge to us, is very strong. It was stopped once we questioned why it was being given. Be prepared to pay additional fees each month. The staff, while pleasant, are always on their personal cell phones not paying attention to patients. The Director has an extremely passive aggressive communication. Anything that happens is never her fault. The blame is frequently reversed or pushed elsewhere. It took us weeks to get a caregivers meeting scheduled. Weeks went by with no communication regarding the meeting. Once the meeting occurred it was the Director and the head nurse. No Doctor, no psychiatrist no other individuals. At this point, we are moving my dad. The Director has made repeated calls to the rehab facility and my mom requesting to evaluate him to bring him back. There are other facilities. This place may work great for some people. It's not for us. We wished to be involved in my dads care and visited many times a week. There just seems to be minimal coverage which is really tough on the staff that is there.

My life is now complete because I got 'first to review' at a retirement community on Yelp. I have…read moreto say that I was impressed in every way with Edenwald. When you think of a retirement community you may be one of the people that thinks of a sad place where people are put to be forgotten. That's certainly not the case at all with Edenwald. It felt like a bustling community to me. More than once I thought "I wouldn't mind ending up at a place like this someday." Security wise there is a person manning the front desk at all hours of the day. Ask that person for the guest Wi-Fi password. There is a lobby where you can sit and wait for people where there is also a gift store. I didn't see it but apparently they have a fitness center and pool here. On the activity board they have a listing of all the activities that are taking place on site. They also offer multiple day trips to interesting sites around the area. If you don't want to drive to do errands they will take you places such as Trader Joe's. They have multiple restaurants on site. I got to sample two of them. One of them was a casual cafeteria. The other one was what we called "the pub", which serves alcohol. There is also a fancy pants restaurant across from the pub, but they enforce a dress code. I wasn't doing backflips over the food, but it was much better than I expected and I enjoyed my meals. I thought the nicest thing about the living quarters was that once you go inside and close your door it just feels like an apartment. You have a fully stocked kitchen, which is nice. Even though you have your privacy there are ways in the bathroom and bedroom to alert the staff that you need help. All the amenities in the world wouldn't matter if the people weren't treated right. I have to say I was constantly interacting with friendly people. Multiple times on the elevator the residents would be cracking me up. One man told me that he hoped I wasn't going to the 25th floor because that was his private penthouse. If you have an aging relative who wants their independence but could use the safety/security of assisted-living I can't think of a better place then Edenwald.

Compassionate staff everywhere, not just in nursing services. Independent living activities and…read morethe food exceed our expectations everyday. No more big house, lawn, maintenance- gone. And now we have 14 people on our skilled maintenance crew, plus house keeping services, and our own kitchen/serving staff. We were traveling for 2 months and the security team called twice to make sure we were OK! Sooo happy to spend the rest of my life here.