They gave us an estimate that included THREE things to be done for $4200.00 dollars. They were to…read moreinstall a water heater, replace both the water piping, AND the outgoing sewage pipes. They set a date, and sent a crew over. They only installed the water heater and water piping, and the main guy acted as if I never mentioned the outgoing pipes. He billed me the same, and said he'd need another 3,500.00 for the outgoing pipes. Luckily, I found another plumber to do that for nearly a thousand less. My advance to you: GET AN ESTMATE IN WRITING!

These guys are A1 top notch! Emergency or new build they are professional and do it right the first…read moretime. I wouldn't use anyone else in the central Illinois area.

I couldn't get anyone local , they all took my name and number but never called to schedule. I…read morecalled spoke with Mattex and they had someone out the next day. work done fast and the sperson was nice.

They got out here pretty quick. The first guy, Zach, seemed more intent on selling me a nearly…read more$400/year maintenance plan. He couldn't loosen the shower valve cartridge so told me the repair was going to be $1800 plus $700 for the water filter. He then proceeded to "caulk" right over the old moldy caulk with silicone. It neither stopped the leak nor looks professional; it looks awful. The next guy, Gage, was able to loosen the valve cartridge which meant a $500 repair plus $700 for the water filter. He was able to get it done but forgot to fix the caulk issue.

Great service. Called that morning regarding a faucet drip, they were out that day to fix the…read moreproblem.

From the owner: We provide Plumbing, Heating, Air and Electrical services for Central Illinois. Owned by Brendan…read moreFarris.

These guys were the plumbers I called for many years. I always paid them in full as soon as I got…read moremy bill. Then suddenly they simply stopped returning my calls. They wouldn't even respond in an emergency. I never got an excuse or explanation, they just ghosted me, which caused some serious problems for me. They never even had the decency to say why. I would not recommend them to my worst enemy.

From the owner: Shepard & Shepard Mechanical provides plumbing, sewer, draining, and HVAC services in the Mattoon,…read moreIL area.

We had work done after our heater stopped working. The response time was less than 24 hours. They…read moreimmediately found the problem and we had heat within a couple of hours. Employees are professional, courteous and work was completed with a reasonable time.

Had an issue with my Heating, they came out and had everything working. Wasn't the quickest…read moreturnaround, but am very happy with the results. Finally warm!

I posted this once and see that its gone about a month later so here it is again. Called this yahoo…read moreand son team out for a $200.00 job in Mattoon. They came out and the son stole my wife's wallet from her purse and ditched it in a cornfield about a block from the house (we got it back, minus all the cash) Idiots that they were stole the only means we had for paying them, but my wife was in tears, we had to change checking accounts, credit cards etc.... Hire these folks if you want a very upsetting experience

The man who runs the business is an awful man who expects people to work for free I worked for 8…read moreweeks all I asked for was $200 a week and 3 months later I'm still waiting for it I have 3 kids and we are about to lose our home because he never paid me