1. Gellco Outdoors

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Fort Smith, AR

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Gellco Outdoors

3.5 (6 reviews)
Closed • 9:00 am - 6:00 pm

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1 year ago

Helpful 7
Thanks 4
Love this 8
Oh no 0

8 months ago

The prices of some things are really high specifically the lures for fishing some $4 are $14 instead but the service was really good.

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11 months ago

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7 years ago

Helpful 0
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6 years ago

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11 years ago

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Ask the Community - Gellco Outdoors

Walther Arms

Walther Arms

2.3(3 reviews)
3.4 mi

I own a Walther PPQ. This model is not nearly as popular as James Bond's Walther PPK that appears…read morein multiple films. Mine is chambered in 9mm. I have never needed warranty or repair work. It shoots well and while I think it's too big for concealed every day carry, I like it for competitive and target shooting. The PPQ is not the PPK. Is anyone not familiar with James Bond's famous weapon? It shows up carried by Sean Connery in Doctor No ("with a delivery like a brick through a plate glass window") and then by each of the Bond actors through Daniel Craig in No Time To Die (in the fight scene in Santiago de Cuba with Ana de Armas). So it was a nice idea when I drove through Fort Smith on my cross country trip to pass by. I thought they might offer tours or visits or such. But this location isn't manufacturing - that's done in Ulm and Arnsberg, Germany. It is simply the US headquarters and distribution. Not much more than offices and assembly/warehouse here. From the outside, it could just as easily have "Amazon" across the top. Boring. I opted not to knock on the door or ask for a tour. Free samples? [YELP: REPOSTED AND PHRASED TO EMPHASIZE THE PART THAT INDICATES I AM A CUSTOMER AND WAS HERE!] [Review 20906 overall - 318 in Arkansas - 1890 of 2023.]

HORRIBLE CUSTOMER SERVICE !! Deficient IT system. The phone person Andrew was ignorant and…read morearrogant. The email person, Mason, failed to provide any substantive grounds or reasons for the cancellation, failure to contact me, other than blaming on their computer system as did Andrew. No apologies for a ridiculous unilateral cancellation of a high dollar accessory order with even any email or text notification. No phone call with questions from "Customer Support" Just stopped the Order BUT still charged my credit card. I had to contact Cap One to notify them of potential merchant fraud so my money was protected. They lost a good customer who will now go to other websites for products. Do yourself a BIG favor and shop elsewhere.

Champion Cycling - The new bike. Thanks, Eugene!

Champion Cycling

2.7(7 reviews)
2.3 mi
•$$

I was new to cycling and went to two shops here in Fort Smith. One was Champion and the other…read moreScott's. Champion was EXTREMELY good at fitting me to my needs. They did an outstanding job giving me the 101 on bikes and safety equipment. I was impressed that he made sure my test bike was fitted to me and aired up. He also explained the differences in bikes of each price range without pushing me to buy bigger. I'm sorry to say, that i did NOT purchase my bike from there, but i did purchase my wife's from Champion. I DID purchase from Scott's, while they are very friendly and knowledgeable, knowing i was new to riding, they did not fit me to the bike, did not air up my tires before a test ride, and when i asked about helmets they just pointed to the direction where they where stacked. I would buy what i needed from Scott's, its a good shop, but if you're new to biking and need more hands on i would definitely go to Champion. Ive since spent hundreds on accessories from Champion with the same great customer service and input on products. Thanks guys.

I strongly advise potential buyers to read this review before doing business with this retailer…read more Do not purchase from this bike shop if you expect reliable customer service or the safe delivery of your bike. I ordered an electric bike from Champion Cycling to be shipped to California. It arrived damaged due to inadequate packaging and poor handling. The 65 lb electric bike was placed inside a large box without any protective material securing it in place. Consequently, the bike suffered significant impact during transit, resulting in a cracked stem that required replacement. When I reached out to the store owner, Eugene Kirsh, to resolve the issue, he initially attempted to remedy it by providing a replacement part. However, the bike incurred further internal damages to the front and rear wheels from the transit impact, which is now evidenced by a loud, grinding noise when pushing the bike. Because of these structural issues, the bike has never been ridable. When I requested a return because of the blunt-force damage the bike sustained, the owner refused to cover the significant return shipping fee. As a merchant, it is their responsibility to ensure a product arrives safely or to file a claim with the shipping carrier to make it right. For reasons unknown, a claim was never filed by the merchant. Instead, the business blamed the carrier and left me responsible for a broken product that cannot be used. This is an incredibly unprofessional business practice. I will continue to pursue this matter. I highly recommend seeking out a different bike shop that stands behind its products and delivery service.

Gellco Outdoors - outdoorgear - Updated October 2026

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