What an absolute horrid company. Wanted to get my laptop repaired which they told me they could do within one day. They then called they had to replace the entire lid and the parts had to come from HongKong. They could order it on express (3 days) but that would cost another 12 pounds. I said that was fine because I needed to get it fixed ASAP. I went in to pick up my laptop because I couldn't work without it, when they I paid the 62 pounds (50 for the item and 12 for the express delivery), I'd have to pay another 40 for the labour costs when it was fixed. When I called after three days the part didn't come in. Then Christmas came, New Years came, and no item came in. By that time I had to leave to go back to The Netherlands for work. I'm still trying to get my money back from here, but no result so far. If I ever do get it back, I'll update this review. But for now: Absolutely HORRIBLE customer service and my laptop came back even more broken than how I left it there. DO NOT GO HERE! Will report this company officially through Trading Standards and Citizens Advice bureau and the police (they did steal my money after all). read more