I highly recommend Christian Brothers Automotive on Duryea Drive. My SUV recently gave me a…read moremaintenance alert that it was time for a transmission fluid replacement, and I was referred to Christian Brothers. Since I was soon leaving on a road trip, I asked them to also check my tires, brakes, alignment, etc. They thoroughly checked everything, basically gave my car a health checkup, and it passed the physical exam with flying colors. I was only charged for the transmission fluid replacement - they topped off my AC coolant for free. They even provided complimentary Lyft service. It's true!!! There really is an auto maintenance and repair shop that is HONEST, that cares about you, and that does great work for a fair price. This is what excellent customer service looks like!!!

Took my 2016 Ford Explorer to Christian Brothers on Woodmen for a spark plug replacement. I was…read morequoted $769 by the service writer at the time of drop off. I wasn't shown an itemized breakdown of the cost (labor vs parts), but I agreed to the overall price. When the work was done I was given a printed receipt with itemized costs. The labor was $396, and the parts cost for six Motorcraft iridium spark plugs was $345. I challenged the cost of the plugs and was handed off to a manager (Eric). He immediately said "you agreed to the price for the service", at which point I told him I was never provided a breakdown of the costs before agreeing. I explained that the price of the Motorcraft plugs was $22 each on ford.com ($132 total), so how could they be charging $345 for them in good faith? He had no explanation, and continued to say "you agreed to the price". To charge almost triple the cost for a basic part like spark plugs is classic price gouging. Beware if you use this shop that they will likely try the same tactic. This was my first time at Christian Brothers, and will certainly be my last. Black Forest Auto runs a much fairer business, and I cannot recommend them enough. I only used Christian Brothers because Black Forest's schedule was backed up (an indication of their high quality and reputation).

Sean the service advisor was very helpful, they identified the problem and got it fixed at…read morereasonable time. If you're looking for good service along with good customer experience this is the place!

Had a great experience getting my car serviced here. The team was incredibly responsive, kept me…read moreupdated throughout the process, and finished everything in a timely manner. Communication was clear and professional, and the quality of the work was excellent. Definitely felt like my car was in good hands--would recommend!

When we picked up the car, they said that the tires were nearing the end of their lifetime. My…read morehusband said that he had an appointment elsewhere. They didn't quarrel in any way. They simply said, "Well, when you take it to the other place, remind them to..." I also really like getting the card from Keith, the mechanic who worked on the car.

Very professional , thorough, and friendly shop. I appreciated that they were able to get my car in…read morefor an appointment as quick as they did. I also trusted them to do some maintenance on my wife's SUV last week. I will continue going there because it's hard to find a good, honest mechanic. They certainly live up to their name

Five stars. Needed a mechanic, got a legend. He showed up fast on his Harley, kept everything clear…read moreand fair, no upselling on parts, just straight talk and solid work. There was a brief hiccup when his cell service dropped, but he followed up as soon as it was back and took care of everything. Car fixed, stress gone. Reliable, fair, and honestly, kind of iconic. Highly recommend.

I just have to waste more time on telling how terrible my experience was with this dude. Maybe…read morethis will help someone else make a better decision than I did for ever crossing paths with this abhorrent Bradon A hole. I had a car that needed a new alternator. I had a couple of choices. Tow it to a shop with profession mechanics or go with a moble machanic that could come to me and fix it right here. Wow! HUGE mistake for trusting this guy! He set up an appointment to be here at 1pm, he finally showed up at 6pm. I was very nice to him and asked if I could watch the fix and maybe learn something. I learned one thing as he continually disappeared to his truck to be on the phone and smoke cigarettes. I assume he was watching a U tube video on how to do the job. It was clear he had no idea what he was doing. Eventually he got so frustrated with the fix he showed his true colors. He got angry and offensive. After hours we started up the car, he used his truck to jump start the car? Why would a real machinic not have a portable tool to do that? Car started and he drove away leaving the bill. Well, a couple minutes later the car died. Called him back to access what was up because he wanted $700 hundred dollar and I am in the dark at 10 o'clock with a car that still had issues. When he arrived eventually, he was on his motorcycle with only a few tools. He tested the battery and said that was the problem. The situation got heated as I asked why would you not just simply start with the testing the battery as a first step and why not read any error codes first off as well? I obviously had plenty of time earlier to get a new one. He said that he was just hired to juar replace the part??? Awful person and extremely incompetent as a so called professional. For the love of everything that is holly, please don't even consider entering a agreement with him!!!!

They helped me out during a tough time. When my grand am gave up on me all of the sudden I looked…read moreon Yelp to find a fair shop. They were not the first people I called but I'm glad I went to them. They are a family business who treats you right. Alicia is so kind and friendly. I was so frantic about my situation and scared I was going to be taken advantage of. They helped me out alot. I didn't expect so much to be wrong under the hood. They said it was going to cost almost 2k to get it back up and running properly. I have to admit I was not prepared. I chose to look for a different vehicle altogether because it was not worth putting that much into a 17yr old rust bucket (literally). So they gave me the option to just fix what was needed until I could get the new car. Originally with the initial inspection plus the work which was quoted at $475, I thought I would be paying $600. I ended up paying only $469 for everything! I've been in the springs a little over a year now. There are bad places and good places, I'm learning and finding out that places like Sears don't care about you. My new car will not be getting $20 oil changes, that is just dumb, js. Adam and sons will be taking care of me now.

Too expensive. Pricing transmission fluid service, differential fluid service and fuel induction…read moreservice, their prices were higher for than other places in town, like Import Auto, Honest Accurate & Brakes Plus. The customer service was good. There was a inexplicable disconnect between the text that confirmed my appointment day/time and what they had in the system (?), so they didn't expect me to come in on the day that I did. However they took care of me nonetheless, so I didn't have to reschedule. I liked the pictures and the reports, but I only did a couple of things that needed to be done according to the maintenance schedule, because it sounded overpriced. It's too bad as they are within walking distance of my home.

I visited Express Auto Repair on Montebello Lane today. I had just arrived from Canyon City and…read moreneeded to check my tire pressure and windshield wipers. I called them this morning and spoke with Garrett, who was very polite and helpful. He said I could come in for a courtesy check. Bill, the mechanic, was very knowledgeable and courteous. Great customer service! The service was excellent! They checked my tire pressure and replaced my windshield wipers. They also sell wiper blades if you ever need them. Overall, I'm very happy with the service and the value. I highly recommend Express Auto Repair. They have another location South of Colorado Springs and are opening a new shop near Briargate. Thank you for the great service! I will definitely return and recommend you to my friends and acquaintances.

Charged me $386 to replace the battery in a 2014 Subaru Outback. This shop will rip you off!!read more

Great appointment today. Kudos to Will, Matt, and Sage...... Have been a customer for…read moredecades........ a few things have changed over the last 40 years.......fingers crossed the great customer service continues.....//Carl

Been going to this location for years and sent many people to them for honesty and integrity. now…read moreit's been bought out and under new ownership. Transmission issue and needed a nee heater core. Previously they have worked on the same truck and now they "don't have a reader that will work because my truck is too told." I Found out about the reader after weeks of them having it. No calls or updates until I started blowing up their phone. It's 12 year old ram diesel 2500. Really? Then get a reader that works. They kept my truck for a month diagnosing a transmission issue without having the right reader. They still have all the nice "thank yous" on the wall from previous ownership though. Don't be fooled. After doing some homework found out Those owners are gone now. Stopping by personally to let them know next week and the issue was never solved. Very pricey for having unresolved issues. Here is the link showing who owns them now. https://aftermarketinsight.spglobal.com/news/5517/eas-tire-auto-acquires-elite-auto-service-in-colorado-springs Sadly I have to find a new mechanic along with all the referrals I have given.

A good and honest mechanic! You can trust them. My family has taken their various vehicles and Jeff…read moreis a great guy!

For professional with excellent customer service. Would highly recommend; can be trust to provide…read morehonest service.

We bought our first Mazda(CX-5) when there was dealership in…read morePueblo, back in 2012. We were debating what to get next. We were looking at Hondas, Infiniti's, and Mazda's. So, I went with the Bob Penkus Mazda after looking at other dealerships in Nm. The Mazda Dealership in Santa FE had several bad reviews. So, I decided to with Bob Penkus. BEST Decision EVER! Our Salesman is a young man by the Name of Sage Surat. He was pleasure to deal with, no pressure, and laid back. He was very knowledgeable. This was my first time buying a car Online, so, I was a little nervous. Dealing with Sage, made this new car purchase, my Best Experience Ever! Sage even drove it down to Raton for Us, free of charge. Now that's Top-Notch Customer Service. My Wife wound up picking a 2026 Mazda CX-50 Merdian and We Love it. If anyone is looking for a Great Car, I Highly Recommend, Bob Penkus and ask for Sage Surat. He will take care of you. Thanks again, Sincerely, Gil & Val Vasquez.

Was not planning to purchase a new car but looking at this CX-90 and comparing this to a used…read moreLexus, Traverse, and a new SantaFe, we were won over. LeRoy pulled it off.

Professional, knowledgeable…read more They have a special filter charge ($10) for certain cars that have a cannister which houses the actual paper filter. They change it every third time. Other Grease Monkey locations haven't charged, so I'm not sure why the difference. Honored my online coupon. Gave me a free $10 car wash!

Amazing- helped me asap add in my def blue thing whatever it is & we're great. All great staff n…read moregave me free car wash would come again