Kim's has great, caring trainers and employees and her practical approach to allowing dogs to be…read moredogs and educating owners pays off with happy and tired dogs in day care. My dogs are happy to go there anytime. I just finished puppy class with my second Shiba Inu and I am going to sign the evil umpkin up for boarder training (boot camp). I previously had Yuki go through day training and she is thriving.

Great fun to train our 4 goldens after 47 years . Helpful tips, calm patient skills taught.read more

We will only board our dog here for trips away! Used to do daycare when we lived closer and our pup…read morewas always so tired when we picked her up. She is very excited to go for any of her stays and they are a smaller facility so they really get to know your dogs needs and preferences. Highly recommend daycare and boarding services, worth a longer drive for us too!

My dog (Sami) had a very bad experience at a large boarding facility and, as a result, I'm…read moreexceedingly particular about where she attends daycare and boards. Jackie, Luke and their team at Nature of the Dog immediately put my anxiety over a new kennel to rest. The whole team is incredible! Very professional and loving with the dogs. Sami jumps out of the car when we arrive and is totally exhausted when I pick her up. And............ as if best in class daycare/boarding care isn't enough, they have a wonderful Farm Store where I buy fantastic, professionally processed eggs, beef, and chicken.

We could not recommend Byron Center Pet Boarding and Jenny any higher ... we'd given her 10 stars…read moreif we could. She treats our labs like they are her own and treats us like family, too. BCPB and Jenny are the best of the best ...

2 stars. Before sending your pup here PLEASE read this…read morereview. My precious French Brittany went here for 8 years, occasionally when we went on vacation. He LOVED going. We would say "do you want to go to Jenny's?" And he would go NUTS. One weekend, he was there for one day when he was attacked by multiple dogs in her backyard. We were told it was a "scuffle". 3 days & a trip to MSU Animal Emergency Hospital later, he passed away from his injuries. I wish I could show the pictures, but I know they would get taken down. He went into septic shock & then went into cardiac arrest, he was only 9 years old & we loved him dearly. Like I said, he went there for 8 years, which is why I give 2 stars. He loved going & we always felt comfortable sending him there, up until it was his last time ever there. Just know before sending your pup here (unless it has changed) that the dogs outside are left unattended, with no cameras. We truly love Jenny & the care she offered, and in no way are we saying to never send your pet here, but PLEASE use discretion before sending them. I dont want this to happen to anyone else's beloved pet. The trauma of all of this that went down will truly haunt me forever. He looked HORRIBLE, his vet said that the attack went on well over 30 minutes. How no one heard it/saw it is beyond me. Unless things have changed & she has hired someone to be outside with them or something to help avoid this in the future, please just decide if your dog's life is worth it or not. Our dog was our entire world, until he wasn't because of human error. We have no doubt Jenny loved Copper & we truly have forgiven her. I know she loves what she does. I am wholeheartedly hoping she has changed procedures/protocols/etc. so this NEVER happens again at her home. We miss our sweet boy so incredibly much, over something that we recognize as an accident, however, it was completely avoidable. We know Jenny is as heartbroken as we are, and in no way am I blaming or accusing or anything of the like, or in no way do I want her to go out of business. Just please, please, please, decide if you want this to happen to your dog or not. We never thought it could happen to us until it did. Our sweet boy lost his life & we lost our best friend because no one was out there watching. The extent of his injuries was just horrible. He endured one surgery to get skin grafts before he passed away on February 8th, 2024. I think we will always be devastated, and the memory & images of his mauled body will never, ever leave us.

I was referred to this vet by a co-worker. If you are looking for a vet, then you'll want to…read moreconsider this one. I live in Grand Rapids but work in Wayland so they aren't too far out of the way but definitely worth it. The prices are reasonable, the staff is always very friendly and it's always clean. My dog loves this vet. He gets excited as soon as we get off of the highway in Dorr. It's like he knows where he's going before we even get there. He always jumps out of the car, heads straight for the door and is the first one through it when it opens. They have several products available for purchase. They take credit cards. They also have grooming available. I don't give 5 out of 5 stars often.

April Koster is unprofessional she disputed a charge even after being informed their promo code was…read moreending and the Busniess owner was just a teenager.

Whiskers was truly a life saver for our reactive dog, Odin. He was people and dog reactive and…read morewhiskers was the only place that we trusted to leave him when we went on vacations. The staff was always so incredibly understanding and empathetic to his situation and made every accommodation for him to feel safe. We really appreciated the text message and photo check ins to know how he was doing. As nervous owners it really helped reassure us he was in a safe loving situation. The penthouse option allowed the staff to be completely hands off but still give him the freedom to be inside or outside as needed. Although we had to say goodbye to Odin we will continue to take any future pets to whiskers, they truly care so much about each animal that comes through the door!

Have taken my dog here for boarding and grooming . Staff was friendly each time we were there…read more The boarding experience was good. Staff was friendly, kept us up to date on how our boy was doing. It was our first time leaving him since we adopted our dog. So the small updates helped ease our mind. I believe our boy was feeling sad towards the end of our vacation and wasn't eating much just days before we arrived home. Again the staff was amazing , kept us up to date, worked with us to help Bruno eat and lift his spirits. The grooming part, we are very happy with. Bruno came from a troubled past, sadly he was mistreated and he suffers from anxiety and has a fear of nail trimming and baths. But thankfully we found someone who is very patient, kind and Bruno responds very well with. He's a very affectionate dog and soaks up all the love and attention he gets when he goes in for his grooming

As a dog mom, leaving your dog for surgery is never easy, but Dr. Katie Johnson and the entire team…read moreat Family Friends Veterinary Hospital made me feel completely at ease. Buzz recently had a tumor removed, and everyone was so kind, caring, and reassuring throughout the whole experience. You can tell they truly love what they do and genuinely care about their patients. They went above and beyond for both Buzz and me, and I couldn't be more grateful. I highly recommend them to anyone looking for a veterinary team that treats your pet like family.

One day after publicly responding to my review, Family Friends mailed me a letter stating they…read morewould no longer provide services for me or my pets. Rather than issue the $130 credit I requested, they dropped me as a client for advocating for myself against what I felt was an unfair charge. That credit represented just 3% of the payments I had made to Family Friends over the previous six months.

Recently moved to the area and have needed to take my boys in for dental issues and general…read morecheck-ups. You can tell that this is a locally owned and operated location, and the staff genuinely care for you and your fur babes. I normally am nervous about the costs of my cats' procedures and medications. But, get some decent pet insurance, talk about payment options and you're all set. Looking forward to establishing the new vet home for my boys.

I was a client at this veterinary office for almost 8 years. I originally chose them because I…read morewanted a place that would love my dogs as much as I do. Over time, I noticed that the customer service felt performative--what some call "West Michigan Nice." I expressed in a survey that I wished for more authenticity and genuine service. The office manager followed up with me, asking for examples, which I provided. Shortly after, I was told they had decided to part ways with no prior warning or explanation. Instead of a conversation about any supposed concerns with me as a client, they sent their lawyer to inform me that my relationship was being terminated--not because of the survey, but due to a "pattern of interactions" over the years. This was the first time I had ever been told anything like that. If there were actual concerns about me as a client, why was I never given a warning in nearly 8 years? The lawyer also stated they would not refund me for my Vaccines for Life program unless I signed a non-disparagement agreement, which I refused. Reading through my dog's medical records after being terminated, I discovered comments about me that I had never been made aware of. It felt as though they had been secretly building a case against me while still taking my money for years. This experience has left me deeply disappointed and disheartened. I entrusted them with my beloved dogs, particularly my pup with Addison's disease, and never expected such cold treatment from a place that claims to be compassionate. Additionally, after my survey response, they changed their survey format to no longer ask, "What could we do to be more satisfactory?" Instead, they now only ask for rating scales--further proving that they only wanted feedback that made them feel good, not feedback that would actually help them improve. I wanted to work this out with them because my dogs received good medical care, but at the end of the day, I realized this wasn't the place for me or them. I don't recommend this clinic to others for these reasons. This review reflects my personal experiences and opinions.

We have one dog who is diabetic as well as blind. We weren't sure we were ready to leave her for a…read morecouple days, but they handled her with care (our other dog stayed as well) and we had great communication with them. The staff was knowledgeable and showed care. They also recommended how we could make her next stay better and more comfortable. Would highly recommend.

They got right back to me when I contacted them. They did not have room for our pet on the dates…read morethat we wanted, but I will keep them in mind for the future.

Simply amazing! Kyra is a gem. Opie loves Snoop, and they have a blast together. Kyra is…read moreknowledgeable about proper handling of dogs, is quick to respond, and she ensures Opie gets plenty of exercise in addition to meeting his special dietary and hydration needs. Kyra also sends lots of communication via pics (he really does have a great time!). She's the only person I trust with my precious pup!

From the owner: Woofing Wonderland stands out because of its genuine commitment to treating every pup like family…read more Unlike larger, impersonal facilities, Woofing Wonderland offers a cozy, home-like environment with a limited capacity, ensuring each dog receives personalized attention and care. The fenced-in backyard provides a safe and fun space for dogs to play and socialize, while the fully insured status adds an extra layer of security for pet owners. What truly sets Woofing Wonderland apart is the seamless communication facilitated by their client portal and app. Owners can receive real-time updates, photos, and messages about their pets, giving them peace of mind and a connection to their furry friends even when they’re apart. The dedicated and passionate staff at Woofing Wonderland go above and beyond to make sure every dog feels loved and comfortable. With daycare services available Monday through Friday and boarding for up to two dogs at a time, they ensure a low-stress environment where dogs can thrive. Join the Woofing Wonderland family and experience the difference that personal care, attention, and a genuine love for dogs can make. It’s more than just a service; it’s a second home for your pup.

I was in town for a few days and needed a place for my dog to run off some energy…read more The staff is welcoming and treated my dog like one of the pack Preston ( my dog) ended up going all three days we were here. He loved it! Thanks again for making our visit so easy!

I love this place, they're amazing with animals. Care about your pets as if they were their own.read more