This is the best company for insurance! I have used the Elder Agency in Marquette for years on my…read morecar and home. Agents are great, service is outstanding, and insurance is the best. These people go out of their way to help you. You will never find a better company to deal with. Call them and then enjoy...your insurance needs are taken care of. Melody

Jill and her staff are always super nice and professional.. very helpful if there is ever an issue…read moreand will help resolve issue in a timely manner and they find you the best pricing for your needs It is a pleasure to have them as my insurance team

Appointment with Andrew. He clearly and patiently answered all our questions. We didn't feel rushed…read morein any way. He was polite and friendly. Andrew is an asset to State Farm. I will ask to speak to him for future questions.

They can't get their stuff together. They send out bills after their due date. I asked to get a…read morebill of all money due so that I can be caught up... According to their records I am a month behind, according to receipts and their own app (until I pointed out the discrepancy) I am overpaid. They refuse to give me a copy of what I owe... Keeping me a month behind. I have had no complaints until recently. And don't get me started on Andrew. The level of unprofessionalism he showed was ridiculous. I want to know how hard is it to send someone a true bill?

Rod Lizak is a great State Farm agent in Marquette and would definitely would recommend him to all…read moreyour family and friends for your insurance needs.

Very professional and friendly staff. The bank lobby is very comfortable and inviting. We reached…read moreout to the bank when we decided to buy a home in the area. The process was easy and managed competely by email and phone calls. Coming in for closing was like visiting with friends, where we easily set up new accounts for savings and checking. It was definitely a full-service experience! I wish the ATM network was more robust in the Upper Peninsula. They've added video teller machines that are readily accessible on evenings and weekends. I'm encouraged that UP State Bank is a steadily growing business and look forward to many years of service.

Stephanie is a joy to deal with! Knowledgeable and informative. Kept her explanations simple so I…read morewas better able to understand. I've been with State Farm for over 20yrs and am completely satisfied with my services and coverage.

Andrew was knowledgeable & forthcoming about the insurance coverage I was looking for. He went…read morethrough each line item detail with good explanation. I'm looking forward to being with State Farm in the future.

Excellent service, very friendly staff and many options for your money. Missy took great care of us…read moreas she set up our accounts, our online access and the ATM cards. I've never opened an account and had the ATM card in hand at the end of the appointment! The Negaunee branch is undergoing renovation inside and out. We're excited to see the changes that are coming our way. It's already such a convenient location, looking forward to being a long-term customer! Kudos to Missy for helping us get underway!!

my master card and membership were closed without notice leaving my veterans disability with no…read moreaccount to go to until i could set up with a account. Now i'm worried about my mortgage (always paid on time.) I've spent up to 26 minutes on hold waiting for customer service having to listen to non-stop ads, promos ad nauseum.

This is the best financial institution I have ever dealt with. The employees always go above and…read morebeyond in helping, and they were really kind and supportive in helping my college student get her financial footing.

Worst customer service skills ever!!! At least I can give them 5 stars for being…read moreconsistent...consistently rude EVERY SINGLE TIME I CALL. I live out of state and recently had to gather information regarding my account and every person who assisted me via phone was just down right wretched. No thorough explanations, no chipper voice or greeting, completed the absolute minimum required and literally hung up prematurely...WITHOUT a closing remark. Ever teller I spoke to had a monotone depressed robot like voice. Ugh...hoping I won't have to deal with them much longer.