I went to a chase & status gig a little while ago and the place was packed (as expected) but in the main room downstairs, there were fights and stuff breaking out, no security/around whatsoever you couldn't move out of the way because everybody was crammed in like sardines and then when you did manage yo get near the edge, you couldn't leave the area because the walkways were packed with people. I can only hope that if there was a fire (as there was a year or two ago), they have alternative exits as there was no chance that prior would be able to leave that way. I decided to leave as soon as I'd managed to fight my way out, I was going to leave. I spoke to a number of staff on the way out who told me that any application for a refund would have to be done via the website . When I tried to do this, I discovered that gatecrasher's policy is to only give a refund on the night the member of staff I spoke to obviously would have known and purposefully misinformed me. I did send a complaint regarding the blatant lie i was told regarding refunds and I never even received a reply. Massively disrespectful and a company that obviously doesn't care about good service as long as they are pulling the money in. read more