When I was forced to visit his practice by a chronic and violent stomach condition i have battled…read morefor over 15 years, Dr. Tooson was unbelievably rude and gave me the distinct impression that he either didn't believe me (I am very young to be facing such chronic health problems) or just didn't care. I am very much inclined towards the latter, as I believe he saw my suffering and my daily pain as an opportunity for him to make money off of me and my insurance. Despite the fact that I was complaining of daily debilitating vomiting and diarrhea, Dr. Julius Dewayne Tooson did not make any recommendations regarding my diet, gave me nothing for my nausea or diarrhea (even though i made it very clear that this was a serious problem and that i react well to Ondansetron for my daily vomiting). Even though I specifically asked for any doctor other than Dewayne Tooson MD, an emergency forced me to seek the services of his practice, and much to my disappointment, I had to see the one doctor from their practice who I had heard bad things about. What I had heard regarding his unprofessional and generally unknowledgeable demeanor was spot on, seeing how Dr. Tooson did not make any effort whatsoever to treat my awful symptoms (most straightforward being my vomiting or diarrhea); instead he took the opportunity to profit off of my pain and abuse the doctor-patient relationship as well as his position at a reputable firm. After my operation, Dr. Tooson made no effort to let me know how it went, instead taking the opportunity to talk to my girlfriend while i was unconscious. Apparently, I had woken up during the procedure (i was supposed to be under adequate anesthesia), and must have had to be restrained (again, no one told me anything about what happened), but after my procedure I woke up with at least 8 new needle holes (despite my pipeline veins) and massive bruises on my arms and torso (I took pictures, some bruises are grapefruit-size, others are finger-shaped). Some time later, my condition worsened and I ended up in the emergency room due to the severity and intensity of my symptoms (vomiting blood and bile over 10x in a day). Much to my disappointment, the dr on call to preform the procedure i needed was none-other than the same guy whose neglect contributed to my worsening condition, Dr. Dewayne Tooson. After first bearing the disrespect of him making a joke of my awful situation, I told him I wanted to speak to one of his partners, because the level of dis-concern and unprofessionality he had demonstrated was completely uncalled for and his reputation had made me never want to see him in the first place. Instead of fulfilling my request to speak to one of the managing partners of his practice, Dr. Tooson immediately began taking steps to cover his own butt: instead of telling other doctors and nurses that i had requested to speak to one of his partners, he instead made it seem as though I had explicitly refused the services of their practice and falsely represented my desire to speak to a more professional and more senior partner from his practice. Apparently, he said that I refused the services of his practice, fired him, and also fired all the partners from his practice. This seemed very obviously an attempt to prevent his more senior partners from seeing me and realizing the horrid mistakes he had made regarding his lack of concern and lack of professionalism toward me, my girlfriend, and my debilitating stomach condition which had led me to seek his services and eventually end up hospitalized after an ER visit. It is absolutely disgusting that a doctor would be allowed to profit off of so explicitly disrespecting a patient, their health, and their desire to speak to a managing partner from his practice. How can he be allowed to profit off of deliberately attempting to prevent me from receiving medical care I needed? How can he be allowed to profit off of covering up the fact that I had raised concerns about his professionality and wished to receive an audience with his managing partners? Is he really allowed to just lie about me asking to speak to his partners, and just say that I refused their services? The worst part is, I sought the help of his firm because of a debilitating and life-changing progression in the severity of GI conditions I have battled for over 15 years, and this disrespectful jerk made a mockery out of it and made no effort to treat a single symptom. As I suspected, my condition worsened over the next two weeks and I ended up in the Emergency Room. When Dr. Tooson saw me in the hospital, despite the fact that his negligence may have very-well contributed to the worsening of my condition and my eventual hospitalization, he made a mockery out of the whole indecent and took steps to prevent me from being able to see a more senior doctor from his practice, effectively doing everything in his power to protect himself from having to answer for his unprofessionalism and neglect.

I was referred to Dr. Tooson by my primary physician and I thought that his service and care was…read moreexcellent! He explained my diagnosis to me in a manner that was very easy to understand. I am so thankful for him because now I know the correct medicine to take and my problems no longer interfere with my life. I would recommend him to anyone!

Dr Webb, Nurse Fran and Nurse Leslye are awesome! Dr Webb always listens and cares! I love that…read morethey have clinic in New Albany. It makes it so convenient

Never going back and the staff is so rude. The only nice person was the lady in medical records.read more

I just had my first visit here after the "turd in the bucket" alternative failed to get me out of…read morehaving a colonoscope. First of all, no mean ass walruses at the receptionist desk, nurses were nice, and Dr. However was good. The one complaint is with the automated answering service. This sucks. I would've have given 5 stars if not for having to deal with it.

if I could give this office staff a ZERO, I would. They are rude, intolerant and have absolutely no…read moredesire to help you. They will tell you off for asking a question. It used to be a wonderful place But, at this time, it is the worst dr's office in this town by far. Furthermore, GI Associates wanted to charge me again ($60) to explain my test results that they failed to explain to me after the procedure and refused to tell me over the phone. The feeling you get when you're at this office is that EVERYONE hates their jobs.

Well, no one wants to see these doctors. But when you reach a certain age, you just gotta do it…read more They are efficient. Masks are required. Scheduling for procedures is easy My suggestion is to get soap in your only client bathroom. You are a medical facility.

When Dr Sundar was there everything was great. Now that he…read moreis no longer there it's a joke. The people that work up front and the people that answer the phones that answer when you call to talk to a nurse, are rude and unhelpful. They called me with my test results a week after my test. I missed the call and called right back but was told that the nurse ( which there must be ONLY ONE) was with patients and would call me right back. I didn't know they closed early on Friday so I called again Friday morning and they said she would call me back. They didn't. They closed. I waited a long sick weekend with no results. So they call Monday and I miss the call and immediately call back and am told the nurse, will call back SHORTLY. Remember.... She has called me twice with the results and I did unfortunately miss the call during to spoty call service where I live but I DID call back immediately- and I have all of this proof in my call list in my phone. So I have called them for two weeks now and keep getting lame excuses. Today she was at lunch.... At 11:50. Yesterday they told me they couldn't give me the results because the doctor hadn't signed off on it- that is a LIE because she has tried to call twice. I'm so over this place. Something is clearly wrong with my stomach and they are not operating with enough people who take their job as a "caregiver " seriously. They never seem to help me. I'm looking for a better place to go where they put patients and their health at a higher priority.

Get rid of office staff. Took 3 months to have colonoscopy First time did not see everything…read more Then scheduled CT colonoscopy. Found polyp. Recommended me have another colonoscopy to have it removed and checked. I said yes. I called from nov 7 till dec 8. 17 times. Finally I get to talk to someone. male RN. He says they are over booked and tells me to try UAB or somewhere else. I have two procedures to look for cancer or polyps. Then tell me sorry we are too busy to follow up. Are you freaking kidding me. If you go there after reading this, you deserve how they will treat you.