There aren't much choices for hotels in this town. This hotel was recommended by my colleague who…read morestayed in this town before. First of all, the check-in takes VERY LONG because there are maximum only two at front desk (most of time just one) so if there is more than one check-in/out, you wait for at least 10 min. Room and bed are very small and most rooms don't have bathtub. No sweetner for coffee. Extrememly slow service at the restaurant any time of the day (especially dinner) and very dark (only candle light) when it's dark outside. Only two servers work most of time even if the restaurant is half full. Beer is not cold. Breakfast is standard (18 Euro). Sunday brunch comes with a few more dishes than regular breakfast but it's around 28 Euro. I don't think it's worth 28 Euro. Last but not the least, the hotel gave the same room to another guest so he just walked into my room. There was no apology from the hotel regarding this incident. Also, I noticed my cup had still residues on the outside of the cup. They didn't replace a dirty cup with a new cup and seems like the housekeeping just washed it in the bathroom?? I found this hotel very unpleasant. Not recommend.

Our company had a four day meeting here, kind of odd at first holding a business's meeting at a…read moreromantic hotel but the meeting rooms are top notch as well as the hotel. Very modern looking, clean hotel. Well appointed and very nicely laid out floor plans and lobby. The staff was extremely friendly and worked hard to meet your needs. They have a great memory and you always feel welcome when seeing any staff. I was blown away at how nice everything was and we all agreed and will hold our next meeting here again in July/August 2016. The included breakfast buffet was enormous with everything you expect. Everything was fresh and tasted fantastic. I am even thinking of coming back personally with my wife to spend a little time to see the lovely city.

From the owner: At the Best Western Plus Residenzhotel Lueneburg you're sure to find that little something extra…read more With our modern amenities and thoughtful design, the Best Western Plus Residenzhotel Lueneburg will stand out among other hotels in Lueneburg,. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Residenzhotel Lueneburg will provide you with the superior customer service that you are used to at any Best Western hotel.

From the owner: Eingebettet in die ruhige Natur der Lüneburger Heide verbindet das Castanea Resort Erholung,…read moreAktivität und stilvollen Komfort auf besondere Weise. Gäste erwartet ein vielseitiges Angebot – von großzügigen Zimmern mit Blick ins Grüne bis hin zu entspannenden Momenten im Spa- und Wellnessbereich. Wer aktiv sein möchte, findet auf dem hoteleigenen Golfplatz ideale Bedingungen, während Genießer sich auf eine abwechslungsreiche Küche und eine entspannte Atmosphäre im gesamten Resort freuen können. Ob für eine kurze Auszeit, ein verlängertes Wochenende oder einen längeren Aufenthalt – das Castanea Resort bietet Raum zum Abschalten und Auftanken. Die Kombination aus naturnaher Lage, vielfältigen Freizeitmöglichkeiten und persönlichem Service macht den Aufenthalt zu einer angenehmen und erholsamen Erfahrung für unterschiedliche Ansprüche.

Very nice and cosy hotel close to Lüneburg, Germany. Very good breakfast. Most of all, very quite…read moreto get a good night sleep.