Diagnosis, repairs, maintenance, service, in a small town community focused shop. Texted…read moreinspections with pictures to show the actual problem. Clear documentation and explanations so decisions can be made with proper information. Great client care. Zero pressure. Plus, pictures on the social media accounts to educate and entertain and a monthly newsletter comes in email with great information. You will feel like part of the family. Sometimes there are chickens in the lobby or baby goats. The front garage is painted like a big truck of sunflowers too so it's pretty to look at.

BEST MECHANIC EXPERIENCE EVER! I took my recently purchased…read morePorsche 911 4S in to get any shortcomings identified and corrected and Neil did an excellent job of identifying every weakness. His wife was also a big help with prices and priorities. In short they fixed everything and their pricing was way better than expected, even better than non Porsche mechanics. Even met me at the shop on a Saturday so I could pickup my car. To top it off two days after I picked up my (now trusty) car they called to tell me that they had made a mistake in pricing and overcharged me by mistake. They deposited my check for hundreds less than what the check was written for to reflect the new reduced price (I didn't know you could even do that). These guys now have my complete trust and all my car business forever

I went in with no appointment for an alignment! He young man…read moreat the counter said no problem! I was out in 30 to 45 minutes! Great service! Will be back there again!

Nice, honest folks who shoot you straight, never mansplain or upsell. They do a good job.read more

They did a great job repairing my truck. Very friendly and reasonably priced. I highly recommend…read morethem.

Josh handled my claim with professionalism and expediency. He handled the insurance paperwork and I…read moregot to leave with a great sense of peace. Thank, Josh!

Misrepresenting repairs does not earn trust! Definitely make sure you are watching repairs being…read moredone to ensure repairs are not misrepresented! Josh originally diagnosed my radiator having a hole, and that my oil pressure switch needed replaced, and power steering fluid out. I immediately purchased the radiator, dealer said he'd get the oil switch. Later when dealer sent Josh to my residence to get my vehicle up and running, Josh verified my battery needed replaced. Came back the next day and replaced the battery and oil switch. Showed me a valve cover gasket and said he'd be coming the next day to install it. He never showed back up the next day. no communication what so ever. I reached back out 4-5 days later asking if he was still planning to come back. He asked if my vehicle was still leaking fluids. I told him I have not driven the vehicle until I know it's safe to drive. The dealer stated he gave Josh $400 to get my vehicle up and running, checked with Josh to see what was done, got back to me and said that the valve cover gasket had been replaced. I still had issues of a bad radiator and losing my power steering fluid. I asked Josh if I could arrange for these to be taken care of. He wanted me to pay for a third diagnosis, which I agreed but first wanted to confirm this said repair of the valve cover gasket install was completed as stated, his reply "we will no longer be coming to work on your vehicle". $400 Josh got to only replace a $100 battery and a ~$15 oil pressure sensor. A radiator and power steering issues would be more important than a valve cover gasket if priority was getting the vehicle operable. So I got another inspection, the valve cover gasket was not replaced, the radiator definitely needed replaced, and the power steering leak that Josh said was just the reservoir tank was actually a cracked rack and pinion. They later doubled back and said that the valve cover was actually only re torqued, but inspection showed that the valve cover was not touched at all. This was very unprofessional and left me and my baby and daughters without transportation, and cost him and his associated dealership future money from me. Beware!

Josh from Hack It Mobile Maintenance came to my house recently to replace my brakes and rotors, and…read moreI'm really glad I found him! I'd never used a mobile mechanic before, but a friend recommended him, and the idea of not having to sit in a shop waiting room sounded pretty great. Josh showed up on time, was super easy to talk to, and explained everything he was doing in a way that made sense (I'm definitely not a car person). He had all the tools with him and got the job done faster than I expected -- and for a really reasonable price. No weird extra fees or pushy sales stuff either, which I really appreciated. Overall, the whole experience was easy, stress-free, and way more convenient than going to a shop. I'll absolutely be calling him again next time I need work done.

Great price and service, the owner was very nice and honest. I was in need of tires on a work trip…read moreand he worked me in and helped me get back on the road.

Back in June 2024 I brought my car in for an AC repair. They got my car repaired in less than a…read moreday, 2 months later my AC went out again. I was prepared to put up a fight and have them honor the warranty. Mike told me "I'm not going to charge you anything for it, you just had it in here" it's hard to find someone that stands behind their work. I will forever be in debt to them and recommend them to anyone I know that needs repairs.

I have used Mike's for a very long time. He has always done a great job. I did try a couple of…read moreother places in this town and have always went back to Mike. He is pleasant, does a fantastic job for anything from a full service to a major mechanic issue.

The Crew at John's Auto center were a huge help to us over the Fourth of July weekend this year as…read morewe were traveling from Houston and our car broke down near their location. They came and towed our vehicle, assisted us in getting a rental set up and on our way while storing our vehicle for us over the holiday weekend. We look forward to working with them to get our car like new again.

Great service, honest a dependable. I have had several things done to my vehicles here and every…read moretime I go, I always leave satisfied! Great little business!

Orr Chevrolet has been my choice for Chevy service since they have been in the Fort Smith…read moremarketplace. There is a service representative named Harold Dean, who is a fantastic customer service rep, He is prompt, thorough and professional in his work. A few years ago, I had an older truck that had an engine issue. Harold went out of his way to make sure that I had all of the options possible to make the best decision for moving forward. If you need Chevy or GMC service, I highly recommend Harold at Orr Chevrolet

Heather Snow is the person at Orr that you can genuinely trust. She does what she says she'll do…read more She's an excellent, honest salesperson who will tell you the truth, work hard to make the best deal and support her customers. I recommend her 100%.