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    Gary The Plumber

    5.0 (1 review)

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    9 years ago

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    E Dugdale & Sons & Grandson Ltd

    E Dugdale & Sons & Grandson Ltd

    (3 reviews)

    Awful company. Sent an email regarding the dangerous driving of one of the van drivers and got this…read moreas a reply. I think this is a completely unacceptable way for anyone to behave, especially the 'manager' of the company. If they feel this is an acceptable way in which to speak to people, I dread to think what they are like with customers. Avoid at all costs! 'Joanne, I have spoken with the engineer in question and I think you have made his week! I have not heard any one laugh that loud in a long time. He asked me if I realised that it was in fact Thursday today, and not Sunday, and that if I realised that if you are driving in the outside lane and holding other road users up and driving inconsiderately, the consequently other drivers will get upset and work around your bad driving habit. In future you should give serious thought, to the standard of your driving, not to inconvenience other road users as you don't know how to use the roads forcing other people to drive in a manner that they don't actually want to do. Our engineers drive hundreds of miles every day for business purposes. This is a clear situation of a casual driver who doesn't know what they are doing on the roads, which in my opinion is far more dangerous than anything listed below. Hope you have a wonderful day, Rhys General Manager'

    It seems that there are a few fake rivals who are trying to discredit E-Dugdales. I have used them…read morefor years and have had nothing but fantastic, friendly service from them. Pay no attention to these fake reviews. These guys are really good.

    Handyman-2U - Something else that Paul never fixed and just left it for me to get someone else to cover his errors

    Handyman-2U

    (3 reviews)

    Paul has let us down bad style, I explained our circumstance. And the first words out of his mouth…read morewas I won"t let you down, not only that he ripped us off. Quoted us for doing quite a bit of work, and also charging us for doing a lot of investigation. As to what was going on with some of the wiring, only done a quarter of the work. But ended up charging us half the money that he quoted us for, he was very unreliable. He supposed to start the work on the 8th June 2023, contacted me on the 7th June asking if it was okay for him to start on the 9th June. As his partner only gets the occasional time off work, and that she was given the 8th June, and he wanted to spend time with her. During the conversation he tells me that he will work the Saturday 10th June to make up for not starting on the 8th, on the 9th June 2023. After being here for 1 hour tells me that he doesn't like working weekend, and that he will and do has much as he could in that day. To prevent him from working the Saturday 10th, turns up on the 12th June. Managers to complete a full day, get an email @01:45 Tuesday morning, telling me that he can't make on Tuesday 13th as something had cropped up. Get a texted message on Wednesday 14th won't be able to get you till 10:30, because I have got to fill a form out for an electrical charging point. Turns up just after 10:30, couple of hours into the job. It's to hot to work in this weather, and stops work @15:30. Next day Thursday 15th June, gets another text message telling us that he will be with us at lunch time. At 14:30 no sign contacts him via text message telling him to leave turning up, as it was getting too lat. Contacts me back telling me that he needs his tools, so that he could get to another job on Friday. So to rip us off he comments am I coming back to complete the work, I replied back. That I would get back to him in a a day or two, so that we could think things over as to whether we could rely on him completing the work, he then comments could we settle up now with the money. And that he just wanted to make sure that he got paid, I told him not to worry that I will pay him. But he replied I just want to make sure, so he worked out his price and I am sorry the day I ever paid him. Due to that fact of him letting us down so much, he may be okay on smaller jobs whereby he can pick and dues his work. But any big jobs he can't cope with, and this is we're he will let you down. Sorry Paul but you are a waste of space, you just don't like getting your hands dirty.

    Have called on Paul for a number of repair jobs and for Electrical Installation Reports for my…read morerental properties. He has always provided a very professional and reliable service and I will continue to call on his services whenever needed. Happy to recommend!

    Gary The Plumber - plumbing - Updated May 2026

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