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Gary Burns Insurance

5.0 (1 review)
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13 years ago

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Tom Stremski - State Farm Insurance Agent - State Farm Agent

Tom Stremski - State Farm Insurance Agent

(1 review)

Tom's office is good which is why I'm giving 4 stars. I'd give 5, but read below about Shane. State…read moreFarm Cooperate is horrible. So we were blamed by State Farm claims agent Dawn Stuart for an accident that wasn't our fault. We were in the center lane and the left lane was ending and this truck slammed into us side swiping our whole car. The truck lied and said we came from the right lane. The trooper lied too. The trooper wasn't there. If we were merging too, our whole left side of our car wouldn't of been side swiped. Unless we were in front of the truck, but he was in front of us and was when the trooper came. We would of hit at the front fender otherwise. Not to mention the guy admitted we honked at him & my husband has blind spot monitoring and it would of beeped at him if he were about to hit someone. If we didn't see the guy my husband wouldn't of honked. Dawn Stuart said that the right lane was also ending. I had a picture on StateFarm.com showing that there's a right lane and a center lane and that the right lane didn't end into the center lane. We got blamed 50% for the accident and have to pay our $500 deductible. My husband got a dash cam now. I just recently got a letter saying that I got half a point on my record for an accident I was re-ended in. They were going to cancel my policy. Tom got that straightened out and they're not canceling me now. Tom is actually a really nice guy and their office is pretty decent. Much better than the Inver Grove office. My problem is the State Farm claims department. When State Farm was going to cancel me and I was shopping for new insurance, State Farm claims marked 3 accidents on our record as a claim and didn't indicate that they were hit and runs and the re-end I had. So when I was shopping for new insurance, they wanted like $600 a month because they thought my husband was at fault for 5 accidents and me 3 in the last five years. State Farm cooperate couldn't straighten out our record. I had to call Lexus Nexus and dispute it and I'm still waiting the 30 days for them to straighten it out. Thank God I'm not being canceled now. My husband talked to Shane about us being canceled. Shane was interrupting my husband & arguing with him. He was saying that we were going to be canceled before this last accident because our claims and our claims from towing. He was saying he warned us if we had one more accident we'd be cut off which he did not. Obviously that wasn't true. And this last accident wasn't our fault. I actually talked to Shane about being blamed for this last accident and potentially being cut off and he said they won't cut us off because we have an umbrella policy, renters, jewelry, and 2 cars. He said our rates might not even be raised for the 50%. Which is why I didn't switch. State Farm never told us that towing counted against us. Obviously towing is not our fault. We have AAA now. I'm still pissed that Dawn Stuart blamed us 50% for an accident that wasn't our fault and that State Farm has our record screwed up so we can't get other insurance. But State Farm has been very fair to us in the past and since they're not canceling us now I'm just going to stay with them. I can't get other insurance until they straighten out our record anyhow. It sounds like State Farm has a lot of claims representatives. I hope we never get into an accident again, but if we do, it doesn't sound like we'll run into the horrible Dawn Stuart again. Hopefully she gets fired.

From the owner: We take pride in protecting our families. License #: MN-40025571, WI-100217417read more

Gary Burns Insurance - insurance - Updated November 2026

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