I highly recommend Creative Carpet & Tile. We had tile installed in our kitchen and laundry room…read moreand it looks AMAZING!! I could not be happier. The process from the beginning to completion was seamless. Sammy and Dave were professional, pleasant, and so easy to work with and Mark did a fantastic job laying the tile. He cleaned up each day and everything was perfect at the end of the job. They have installed carpet for us in the past as well and again, did an amazing job.

Creative Carpet gets the most positive rating I can give. The customer support and service offered…read moreby this company is unbeatable. Sammy McNeeley spent a lot of time with me, helping me choose the perfect carpet and finding just the right color and weave. He worked with me in the most courteous manner, quickly responding to any emails I sent, and he managed to schedule the carpet installation within a narrow schedule. Highly recommended.

Sandy at Rockytop was extremely helpful! Our project was fairly small, but we were treated as…read morethough we were high dollar clients! The selection is mind blowing. What a trip to walk through their back room. The installation was super chill. And of course NONE of this aforementioned praise would be pointless if the final result didn't impress us. BUT THE FINAL RESULT IS GORGEOUS! We love our granite countertops!! Rockytop was referred to us by several pro builder friends, we didn't consider any other place once we met Sandy and the Rockytop folks. Thanks y'all.... Gordy and Heidi

These guys are great! Top notch service and manufacturing. We shopped the manufacturing process…read morewith several vendors. They are not the cheapest or the most expensive, but they use state of the art CAD system for measurement and production of counters and vanities. We worked with Sandy on layout including preview of different pieces. Demo of existing was done one day and the installation the following. White glove handling with customized dolley for transport of the slabs as vanities were quartzite material and leveling equipment required for fusing of the seams. (I was a little hesitant on the vanities as a subcontractor on a previous job several years (different company) shattered a plate glass mirror trying to fit a granite vanity (requiring all kinds of extra drywall work since mirror had been glued to the drywall.)

Perhaps things have changed with the passage of time but we've had an outstanding experience thus…read morefar with Hearth and Patio. This is the third time in 25 years of living in the Knoxville area that a vendor has cautioned that I was spending money unnecessarily. I was getting quotes to replace a fireplace since the chase itself was being replaced. Market testing and online research made it easy to identify proposals which were not feasible or as much as 50% above current market pricing. Eric and team were the only ones who asked why I wanted to replace a perfectly good existing fireplace. A little steel wool and high temperature paint is all they suggested. They also identified a potential fire risk hidden during original construction by the current chase. We received a mentoring on some low cost DIY safety modifications. More feedback in the future after the fireplace glass doors we purchased are installed. We purchased much more attractive and robust doors from Eric for pricing comparable to what others quoted as part of an unnecessary fireplace replacement. Final comment on the review below about waiting months for a replacement part; many customers are having similar experiences at car dealerships. After 37 years of dealing with supply chain issues in automotive manufacturing I can attest it may well be beyond the vendors control in today's world. Frustrating but a fact of life these days.

My husband and I ordered a ventless gas fireplace last winter. It worked really well. One day a…read morecouple of months ago, our fireplace would not ignite. We called Eric at Hearth & Patio. He had me email the details of what was happening. He called in my warranty information, ordered the parts that were needed and had Randy out quickly to repair the components. Our fireplace is now working great! During this whole process, Eric and Randy were beyond professional and were always extremely responsive. We cannot thank them enough for getting our fireplace working again!

They just finished a driveway and extended sidewalk for me. They did excellent and quality work…read more They answered all of our questions, explained everything very well, and were very respectful. I would recommend them over again and again. I had gotten several estimates, and theirs was right in the middle and definitely worth it.

My only regret about dealing with Kevin at Heartland is I didn't meet him 5 years ago when I needed…read moreflooring. I went in hoping he could solve a small problem that others told me couldn't be fixed. He solved my problem in short order and gave me instructions on another issue. Super nice guy, extremely knowledgeable.

Just finished a transaction with Bradens. Bob was our salesperson and Carrie the designer. They did…read morea great job for us. They listened to our wants and then put together an exceptional set of choices. Our furniture was delivered today, and we could not be more pleased. Everything from the beginning of our work with them through to delivery was handled promptly and professionally. We are very pleased with the quality of the furniture and the overall design.

I purchased a $2000 Thomasville sofa. Within months the fabric was pulling away from the frame,…read moreleaving the iron frame exposed. The store sent someone to our home who insisted the damage was our fault. My husband and I are retired. No kids or pets. This was clearly a manufacturing defect. They refused to do anything about it. We moved a year later, and put the sofa out at the curb. I've never received such bad customer service from anyone I've done business with. They have beautiful stuff but they don't stand behind it. Shameful.

Dolores, Morgan, Michael, Tony and Cheyenne took great care of us today! We found great deals on…read morewaterproof click flooring for our bathroom, a ceiling fan for the bedroom, and a shower surround for a bathroom. They have appliances, lighting and about anything you can think of. Stop by!

Was at Stovers today and had a question about pricing regarding some pavers and if we purchased all…read morethat was in stock (5 pallets worth) would they consider discounting for bulk buying. The associate called the owner and the owner said, "No, in fact that he planned on going up in price by 25% per pallet the next week". So instead of giving a bulk price or just saying no that he could not do that he stated that he was going to raise the price by 25%. I am extremely disappointed in the unprofessionalism and the pressure tactics that were attempted to be employed especially being a long time customer for many large home improvement projects. Buyer beware as this was a shocking experience.

We just moved in to a home with existing hardwood floors. The floors have definitely seen better…read moredays. We contacted Grigore's for a quote and he came out the same day. Our floors turned out amazing. They're such hard workers and such beautiful craftsmanship. The hardwood floors cover the entry way, living room, kitchen, dining room, hallway, and all 3 bedrooms. The house looks exquisite. We're really blown away by the results. Highly recommend.

This is the company you want to hire in the eastern Tennessee area if you need your hardwood floors…read morerefinished. We hired another guy/company and were left with ugly rough floors with inconsistent finish. Gregory looked at our floors and assessed the problem and quoted us a fair price to fix. He did it quickly and perfectly. We now have beautiful hardwood floors that we love and can be proud of. A true craftsman and a professional. We appreciated his promptness and his great communication. This is the BEST flooring company we have ever worked with.