Just called for very basic information, called several days ago and yesterday. No call back at all…read more The person who answered was just very short and quite rude when letting me know the insurance situation. It's possible I would pay up front, my son is at UCSB so it's tough to come home. Definitely loads of opportunity to be nicer on the phone.

Unfortunately I will not be returning to this office. I will find a new doctor. The young lady at…read morethe desk is very cold, rude and condescending. People come to the doctor in pain and should not be treated this way. Although I do really like Lorie, It's important that the person at the front desk shows warmth, kindness, professionalism and respect. I got none of this today. Lorie and the "cold"young lady at the desk tried to tell me that this is the first time they've heard a complaint. If this is true then people don't speak up, don't come back. There is another review with the same type of opinion regarding the rudeness. I have always had exceptional service with Lorie but your staff is A representative of you and this young lady was not a positive representative. The other young lady that took me to the the room was very warm and friendly. Perhaps she's the one that should be at the front desk. First impressions are very important. Especially at a place of healing. Lorie has responded to my review. She gave me her personal cell and there is a number on her answering machine in case of an emergency. I did have my insurance card but it was in my car. The young lady at the desk was very rude. I already said this. You doctor were not present to see how she behaved. And you need to look at the other review only three months prior to mine. If you don't take appointments on the day that I came in, why were there other patients in your office? You did not care about how I was treated, you only want to defend the young lady who has little to no warm customer service skill or professional skill in my opinion. Many people won't speak up so this leaves me to wonder how many people don't come back. We can go any where to be mistreated. We especially don't want to be treated the way I was treated when we are in pain. The other young lady could teach the young lady that was rude some lessons. The young lady that took me to the room like I said was very warm, caring and polite.

Efficient staff. On time appointment. Dr. Kahmann first asked me to tell him about my symptoms. I…read moreappreciated that he wanted to hear from me what brought me there, then we looked at the X-rays. He clearly explained what they showed, what he recommended, and answered my questions. I'm glad he was recommended to me.

Dr Kahmann and every member of his staff were very kind & caring. Dr Kahmann asked pertinent…read morequestions and actually listened to the replies. He listened to my concerns, and after the test results came back, he explained the results in a way that was easy to understand. Thank you Dr Kahmann.

Dr. Burgoyne was very direct with me when I visited him for my appointment. He wasn't especially…read more"warm and fuzzy," but he was nice and he listened to me and my concerns, which is really what counts in my book. He made some suggestions for options and left it to me to decide when I would move ahead.

The care, explanations and kindness was wonderful. He took his time to explain the total knee…read morereplacement and was very patient with my questions. I can say that I really feel he is a great surgeon and my recovery has been much easier than I was expecting. I would and have recommended him to anyone looking for an orthopedic surgeon.

They were great and very courteous. Also, they solve my problem. I left the office walking with no…read morepain. The doctor understood my problem and quickly took care of it. I would go back to them again.

I was able to get in quickly and the doctor was informative and very hands on. I was appreciative…read morethat he solved my problems right then and there. I also appreciate the convenient location, right downtown. Thanks doc!

As I have worked in healthcare for 48 years I especially appreciate Dr Hurvitz's thorough and…read morethoughtful listening and presentation of my orthopedic needs.

This letter is to commend Dr. Graham Hurvitz, who is a world-class orthopedic surgeon at the Ryu…read moreHurvitz Orthopedic Clinic. Dr. Hurvitz has replaced both of my knees. (Right one in September of 2020 and the left one November 1st, 2021.) For both of them, the pain I had walking into the hospital was greater than all that followed in post-op and including physical therapy and occupational therapy. First, he is a doctor who will listen to you. He has the experience, skills, and knowledge to diagnose correctly the issues and offer the absolute best protocols to be successful in dealing with them. In my case, total knee replacement was the best and only procedure. Dr. Hurvitz is very down-to-earth and will take the time to make sure that you understand everything that will happen and any possible side effects. After each of my knee replacement surgeries, he would come by to answer any questions and to explain how the procedure went. His experience, skills, and surgical procedures enabled both knees to recover quickly and with less pain. In fact, the initial assessment by my home health physical therapist, just four days after the surgery, revealed that I had already met and/or exceeded the goals set by the home health physical therapist to exit their program. This is entirely due to Dr. Hurvitz's advanced procedural skills and protocols that he uses during his surgeries. I had positive outcomes for both knees demonstrating that he is consistent with his work as well. I highly recommend Dr. Hurvitz for any Orthopedic work. He is more than just a world-class orthopedic surgeon; he is an Artist of the Bones. Respectfully submitted, Mike A. Preslik Exeter, California

Dr. Birch. He is wonderful. He has tried to help me with a doctor that messed my knee up really…read morebad. He has done his best to make me well over the last five years. I really appreciate his help. He is a great doctor. I cannot speak for the rest of the people there but I know Dr. Birch is wonderful. I think him a lot. We've been through many surgeries together.

Dismal experience with the front desk, the office manager and most unfortunately the doctor…read morehimself... The doctor's behavior during an appointment was incredibly inappropriate. We tried carefully to find whom to report it to and were referred to Christina whom we were told was HR but then turned out to be the office manager? All very unclear. Regardless, we very specifically requested anonymity and discretion, and instead she was incredibly rude, disrespectful, and simply forwarded it to the doctor himself who was inappropriate, completely against our wishes! It was an abhorrent experience and handled just as abusively on all sides. There is no oversight recourse with these people.

I had to get help with ingrown big toenails on 1/29/2024 at 11:45am. Dr. Sircar was VERY…read morecompassionate, careful, gentle, and never made me feel foolish. (I really had a hard time MAKING the appointment, because somehow I felt humiliated having to ask for help to cut my own TOENAILS!!) Kyle scheduled my appointment, and he was VERY compassionate as well. It was great to be treated like my toe pain mattered! I did not expect that, and was so pleasantly surprised!

I found Dr. Sircar extremely pleasant and informative. She answered most of the questions I had…read morebefore I asked them. By the time I got to the drugstore, his prescription was already there. I recommend him highly.

I just had a hip replacement operation at the Orthopedic Institute of Santa Barbara with Dr…read moreGallivan and the great staff and I am already walking perfectly in just over a week after the surgery was completed. The entire procedure was a breeze with very little pain in my case. The Orthopedic Institute of Santa Barbara is very high tech with a very comfortable waiting area and the wait times are very quick. And Dr Gallivan and the entire staff are very kind and caring. I really have a new lease on life with the hip replacement surgery Dr Gallivan performed and I am able to do more every day with the help of the physical therapists Dr Gallivan recommended. I highly recommend Dr Gallivan and the staff at Orthopedic Institute Of Santa Barbara

Doctor Gallivan is a great doctor, and an excellent surgeon, office wait times are forever. Every…read moretime.