Location is superb. Rooms are ok Nice Spa with sauna and…read morejacuzzi. Restaurant is quite good. English speaking employees are really friendly. Non-English speaking employees are really unfriendly as they do not make an effort to understand (or ask a colleague) just keep talking in german until we answer. Not nice at all, and ruins a bit the experience

From the owner: Je nach Saison verwöhnen wir Sie mit Leckerbissen, die wir aus regionalen Produkten von höchster…read moreQualität frisch für Sie zubereiten. Unsere Lieferanten stammen meist aus der nahen Umgebung und sind uns aus langjähriger Zusammenarbeit persönlich bekannt. So verarbeiten wir z.B. Wild aus heimischen Wäldern oder Forellen direkt vom Erzeuger in der Nachbarschaft. Dabei legen wir viel Wert auf kulinarische Vielfalt und die Erfüllung Ihrer individuellen Wünsche: Kleiner Imbiss oder großes Menü, solide Hausmannskost oder sächsische Spezialitäten: Es gibt viele Möglichkeiten, in unserem Landhotel gepflegte Gastlichkeit zu erleben.

Do you believe in fairy tales that you've only read about in books?…read more This place is unbelievable, literally straight out of a storybook. It's THE most picturesque place I've visited on my trip to Germany. Rathen is a small town in the middle of nowhere, surrounded by lush mountains, the imminent Elbe River where very few people speak English. Curious people asked us where we are from, clearly Asians don't venture out in these parts. Set at the top of the mountain, this medieval castle turned hotel has been around since the 11th century. You'll enjoy views from the top after climbing the steep hill and the views are worth it. Even better to find that there's a restaurant that serves hearty German food in a very warm, welcoming setting. Our server was reserved at first, but she loosened up after a bit of chit chat. After consulting with her on the menu, we put our orders in. Is there anything better than a Radeberger Pilsner? 0.5 liter bier for only 2 euros! what a way to start dinner! I had the pasta with white cabbage and smoked pork chop topped with a generous amount of cheese. It was a crisp spring day so this was really comforting to have in my belly. Their bratwurst, sauerkraut, bratkartoffeln was a classic German dish done well. For a castle-like dining experience, I feel that the prices are affordable, especially for the amount of food you get. We left here with full bellies and giggly smiles, the only thing missing was an elevator so we didn't have to hike back down the hill.

My German friends said not to expect good customer service in Germany. If that's true, this hotel…read moreis one of a kind. Staff were attentive and obliging at every encounter, but especially went out of their way to help me check in when the airline website wasn't cooperating. To the point where the front desk person kept trying without even telling me, until she succeeded and brought me my boarding passes! Hotel itself is charming, clean, lovely. Would most certainly stay here again.