"Full service" apparently means "ignore brake fluid levels and don't check brake pads.
If you're new to bikes, avoid. They're nice guys but this is dangerous and unprofessional read more
My review is for rental. I took out a Bonneville for a 560km ride and could not have been happier. Bike was in great shape and the staff were very friendly and spent lots of time giving me great information (I'm new to the area) and equipping me. Would highly recommend them read more