From the owner: Réseau Express Régional Le réseau express régional plus communément appelé RER est un réseau ferré…read morequi dessert Paris et son agglomération sur 5 lignes différentes .( A à E ) Desservant parfois les mêmes stations que le métro, et présent sur 257 points d'arrêt, il est cependant plus rapide et couvre de plus longues distances.

From the owner: Réseau Express Régional Le réseau express régional plus communément appelé RER est un réseau ferré…read morequi dessert Paris et son agglomération sur 5 lignes différentes. (A à E) Desservant parfois les mêmes stations que le métro, et présent sur 257 points d'arrêt, il est cependant plus rapide et couvre de plus longues distances.

I took their bus from ORLY to CDG on March 28, 2018. The bus came and I didn't have to wait for a…read morelong time at ORLY and it did take me to CDG after about 1.5 hours due to rush hour traffic. My main issue with them is that I got charged twice from their on-line booking system for one ticket. The first time I tried to book via my smartphone at my hotel. Since after I input my credit card info the screen froze and I never got to the next page confirming my booking, I thought it didn't go through. So I logged on to my laptop instead and started over again and successfully purchased a ticket for 21 Euros and promptly received an email in my inbox confirming the purchase of one ticket. But later after I showered and checked my email again I noticed a 2nd email confirmation confirming I bought another ticket for 21 Euros. I immediately got on their website under my account to see if I can cancel one of the tickets. However their website doesn't allow for cancelling ticket already purchased. So I immediately emailed their customer service to inform a mistake of double booking and charging me twice for one ticket. I got an email response the next day saying they will look into this. But to this day, it's been more than a month but I still haven't got any response nor have I got a refund back. So basically I paid 42 Euros from ORLY to CDG for a bus ride that took almost two hours. I probably could have spent about the same amount taking Uber or taxi but have gotten my destination faster. I did call my credit card company to inform the mistake but so far haven't had any resolutions. I figured Le Bus Direct probably is ignoring my CC's inquiry or something. This is bad customer service. I probably will not use their service again. UPDATE: May 3, 2018. After posting my review, two days later, I saw that an adjustment was posted to my credit card to credit back for the amount of one ticket. Not sure whether this was due to my review or my credit card company happened to be able to reach them to resolve this. Anyway, I updated my rating to 3 stars for the convenience to catch their bus as they are right outside the terminal at ground transportation section. You just need to be careful when booking on line. You can also pay for the ticket on the bus but I believe its a little more expensive.

Update to my earlier review... yes., prices have gone up now…read more But if you purchase your tickets on their website, you'll save 10%. So with the discount my roundtrip fare was 26EUR. This time I was dropping off a rental car at CDG and going back to Paris for my last night - - so naturally I booked LCAF. If you are starting from Terminal 2 E or F in CDG, there is a nice little waiting lounge on the ground level in between the two terminals. You can certainly purchase tickets there, but they have a few monitors to show the times of all the buses. Make sure you are at the stop when you need to be, cause the drivers do not wait long before they take off. Again, very comfortable & affordable airport transfers. Highly recommend!