Very disappointed in my experience dealing with Christine. In early April we agreed on a start date of June 8, and as I hadn't received any type of follow up confirmation, contacted Christine today, only to receive a curt "you cancelled", which I most certainly did not. I sent her screenshots of our texts to prove it. She indicated that due to a clerical error, unfortunately she was fully booked and couldn't accommodate me, even suggesting I contact other landscapers, which I already had done 2 months ago. Instead of securing business, she discourages it. Terrible customer service. I will actually discourage anyone I know to hire them. This error is through no fault of mine and now I have an overgrown garden, which may have to wait until next year, as most landscapers are now busy. I understand that mistakes are made but in addition to my frustration and disappointment, my problem is with her impatient rushed attitude. The message is that there are more important clients than I, who must receive attention. If you're in the service industry, every customer must be treated as important and valuable read more